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Firestorm Update! 5.0.11.53634

LONG OVERDUE!

The year 2017 was a bit of a tough year for Firestorm development, but we hope to be back on track with quarterly releases again for 2018, starting now!

MAJOR UPDATE

All SL users are going to need to update within the next month or so. Linden Lab will be disabling some old inventory code soon, which will break legacy inventory fetching for all previous Firestorm versions and any viewer not supporting the new and much-improved HTTP asset fetch functionality.

Also be aware, we have made some improvements to the “Level of Detail” (LOD) setting in this version. For more information on this change please read the blog post below this one. You’re also encouraged to have a more thorough read of Beq’s blog post here and/or Tonya’s post here to give you an idea as to why we’ve done it.

EDITED TO INCLUDE: The other major set of changes you’ll no doubt notice are to your inventory count. If you see it increase by a substantial amount, it’s because the count now includes folders. Previously, the displayed number of inventory items omitted the folders, which gave you an inaccurate number. You’ll also find that when you click on a folder, it will display a pair of numbers that looks, for example, like this: (380/184 Elements). The first number (380 in this example) is how many non-subfolder items are in that folder; the second (184 in this example) is the number of folders.

No Longer Code-Signed

We have stopped code-signing our windows binary due to costs and lack of benefits. Expect that your antivirus or firewall may warn you that the software is not trusted. If you downloaded it from THIS website, IT IS SAFE.

What’s in this release?

It’s been nearly six months since our last update… so… LOTS! Below is a short list of highlights, but for a much more detailed summary check out Inara Pey’s Blog post here!

CHANGE LOG

* Updated to LL codebase 5.0.9, which includes, among other things:

– The Asset-Http Project
This feature moves fetching of several types of assets to HTTP.

– Fixes for avatar physics bugging out at very low or very high FPS
A long awaited fix to have you wiggling and jiggling at your very best.

* Firestorm 5.0.11 64 bit Windows & Mac versions now have Havok support thanks to Linden Lab!

* Added the ability to view an object’s physics shape in edit mode
See http://beqsother.blogspot.co.uk/2017/10/coming-to-firestorm-soon-couple-of-new.html for more details.

* Added the ability to show specific mesh LODs in edit and new mesh information added to the Object tab
See http://beqsother.blogspot.co.uk/2017/10/coming-to-firestorm-soon-couple-of-new.html for more details.

* Added an option to “reset” broken meshes worn on avatars due to stuck LOD

* Added ability to view inventory count from inventory floater. (Some by LL, some changes by FS)

* Added new resource usage information to the inspect floater
Added a Total Stats summary and additional columns for faces, vertices, triangles, texture memory (TMem) and VRAM to the inspect floater

* Added an option to show/hide invitations to already joined groups.

* New command line options: /zoffset_up: Offset your avatar upward by 0.05.
/zoffset_down: Offset your avatar downward by 0.05.

* New Celestia medium redux font added specially for all the Bronies.

* Added an “avatar is in the same parcel” indicator to the radar

* OpenSim – Added support for Gloebit currency
For more information about Gloebit, see https://www.gloebit.com/about-gloebit

Three-version rule

We will be applying a block to version 4.7.9. in two weeks’ time, February 7th.

  • >>”Linden Lab will be disabling some old inventory code soon, which
    >> will break legacy inventory fetching for all previous Firestorm
    >> versions and any viewer not supporting the new and much-
    >> improved HTTP asset fetch functionality.”

    Could we get a better layman’s explanation for _exactly_ what this means, as far as what will or won’t work anymore on non-updated clients once LL throws the switch? Because this _sounds_ like it’s basically going to break every “scripted agent” (a.k.a. “bot”) on the grid (most of which are running on Corrade and other non-graphical openmetaverse-based clients), which is going to cheese off a _lot_ of sim owners who use these agents as automated greeters, group-management helpers, and scripted NPCs…

    The Valeyard

    January 25, 2018

  • It most likely will break them, but fear not. My fork of libomv has the new inventory code in development and hopefully will be released before the deadline and bit projects can simply change underlying libraries.

    Cinder Roxley

    January 25, 2018

  • I’m more worried this will, for instance, break sub folders created in the system folders.

    I remember a while ago for no reason you couldn’t create sub folders inside these, I’m not only worried if something like that could happen again or worst still, have these created sub folders just vanish.

    For example, in the system Outfits folder I have set a whole tree of father son folders (that I’ve spend several dozens putting together) could I have just created this whole tree outside the system folder?
    Absolutely.
    Why didn’t I?
    Because when I started I didn’t think about it…

    Now that all is said and done I have this massive array that I cannot even move or copy outside the system Outfits folder other than one by one.

    I’m frankly tempted to rush in and do all that manually because I couldn’t recreate, without an enormous amount of effort, what I have in place right now…

    Dean Haystack

    January 25, 2018

  • The up-coming changes won’t affect this at all, don’t worry. If you’re using Firestorm 5.0.11, you’re already using the new Asset-HTTP system.

    Whirly Fizzle

    January 25, 2018

  • \o/ yay

    Mikki

    January 25, 2018

  • Hi. Linden could Turn off some UDP Based Inventory Function in SL Server. only HTTP Inventory Function survives on the SL Server. Instead Breaks most of agents using openmetaverse bots,etc. Older firestorm using HTTP Inventory Function is still functioning. If firestorm still using HTTP Inventory Function. in Older version. I’ll plan to update my firestorm 5.0.11 soon!. I love refresh attachments Features and AssetHTTP Features through.

    AnukManeewong1260

    January 25, 2018

  • The problem LOD is an issue right now, is not that people say to set it high, it’s that creators (and I’m guilty of it too) when they make mesh items they set the poly/tris count to more or less drop anything below full render resolution. This combined up with things like 1024^2 textures for single gems is a big cause of rendering lag.

    The big reason people drop the lod levels on mesh items is upload cost, but more importantly Land Impact costs. I recently tested this and made a crystal with single material. Uploaded the mesh and was 12Li for it rezzed out at default size, keeping all the default calculated LOD factors.

    When I dropped the lower three levels of LOD, the mesh object dropped it’s Li down to 0.50, and could be linked with 4 others before it would go over 1 full Li when rezzed out.

    When people are looking to buy items they are more concerned with how something will work and the full land impact it has, and Low Li is a huge selling point.

    It sucks, but that’s where we are at.

    There are a lot of other problems but in reference to LOD that’s where I think a lot of the problems stem from.

    Kodaijin

    January 25, 2018

  • What is the problem of a high LOD, set the LOD to 8 and everything is fine. I’m never below 6, unless I check my meshes.

    Hotaru Ito

    January 25, 2018

  • The problem with high LOD is that it makes your system slow for no good reason. The linked articles on my blog and Beq’s explain it in more detail.

    Tonya Souther

    January 25, 2018

  • Lower land impact due to creators cutting out LOD models is a pretty good reason. ;3

    Not a reason I agree with, but that’s the way the LI system is designed. That’s what needs changing, not a limit on LODFactor.

    Grey

    January 25, 2018

  • The whole Li is bonkers, I’m not gonna tell you the name, but, there are some landscaping rocks being sold right now that blow out if you resize them DOWN!

    Even when you resize something up it doesn’t make much sense to me, since a basic prim is alawys 1Li be it 0.1m or 64m.
    I couldn’t quite believe my eyes when I saw a rock that was 26Li go to almost 300Li for being resized DOWN to about 1/4 the original size…

    Dean Haystack

    January 25, 2018

  • This is about to change though.
    LL will soon be making changes that penalize mesh with poor LODs & rewarding mesh with good LODs.
    Noone knows the exact details of how this will be achieved apart from mesh with next to no detail in the lower LODs will no longer be cheaper to upload or have a lower land impact.

    Whirly Fizzle

    January 26, 2018

  • @Tonya Souther and all the other … Well, it’s very honorable that FS /LL is trying to speed up my system. But I’d rather take care of it myself. Because I know best about my computer and would like to decide for myself how fast or slow my computer is allowed to run.
    In other words, the performance of MY computer system is solely my business, not yours!

    Greetings Ito Hotaru

    Hotaru Ito

    January 25, 2018

  • Whirly Fizzle

    January 25, 2018

  • And still no HAVOK for Linux? … that sucks
    I feel like a second class citizen.

    Hotaru Ito

    January 25, 2018

  • That is not the Firestorm teams fault. You can thank the lab for that. They’re quite happy to run Linux on their servers for free but when it comes to giving something back to the Linux community.. yeah.. enough said

    Bob

    January 25, 2018

  • Yeah well, hate to break it to you, kid, but as far as desktop share goes Linux isn’t even a hiccup. When it comes to resource allocation (not to mention licensing as Havok is not open source and must be licensed) Linux desktop isn’t worth supporting for most corporations. When you reach 98%+ of your install base with Windows/Mac, nuff said.

    But right now, even Windows is screwed up, I can neither install nor uninstall any version of Firestorm for Windows because the programs will not start. I keep getting 0x000000007b errors in the system logs. This just started, I wonder if it has to do with this month patches for Meltdown/Spectre hardware bugs.

    Storm

    January 25, 2018

  • @ Storm … hehe I’m sorry to screw you your argument, but Linux is the future. Even M$ has already admitted this.
    Android is also Linux and Microsoft is dead, is dead on the cell phones and is dying on the desktop. Microsoft has missed the leap to the mobile devices, that will break the nip of Windows or has already broken. How many apps are in the MS app store and how many we have for Android / Linux? 😉 The Windows community just does not know it yet, but MS will never recover from this strategy flaw, and nobody will remember what Windows was in 10 years.
    Promised, the future belongs to the open source operating systems; anyone who does not know this will not be able to survive on the market. Already for security reasons.

    Greetings =)

    PS: And by the way, Storm, I’m 52 years old and therefore everything else but definitely not a kid. You can go with the technical progress even in old age. loool

    Hotaru Ito

    January 25, 2018

  • I would dearly love for Linux to be the future of the desktop. It’s *been* the future fo the desktop for two decades now. You’d think that, if it was going to be the future, it would have arrived…

    I use Windows day in and day out at my paying job. It doth verily suck. But it’s what the vast majority of people use. Is that a good thing? I don’t think so. Doesn’t change the basic fact.

    Tonya Souther

    January 25, 2018

  • Linux is way more user friendly than it was 10 years ago or more. If my 76 year old mother (who is technically challenged) can operate a Linux desktop system, so can most people. The “too complicated” retort that a lot of people use doesn’t wash with me anymore.

    Linux Desktop environments have come a LONG way in recent years; steam has been ported to linux for some time now. Linux as a gaming and Desktop platform is slowly picking up momentum. The foundations for a great Desktop and gaming environment are all there now.

    I think over the next decade, things WILL change. Linux is no longer some obscure OS for nerdy hobbyists. Hotaru’s comments about Microsoft’s stance on Linux are correct, and open source operating systems are going to be the future.

    Bob

    January 26, 2018

  • Much as I respect what Linux can do, it won’t become a defacto OS for PC’s unless/until there is one recognized version that everyone would use. With Windows, it’s Windows, not Debian Windows or Red Hat Windows, or Slackware Windows. I install a piece of software meant for Windows and it works. With Linux, I have to be concerned with which distribution I’m using, and in a lot of cases, which version of said distribution. I know enough to actually deal with that and I won’t for my daily use PC. Software makers certainly aren’t interested in having to suport several versions either.

    If some push started to make an industry standard version for mass use, the Linux community itself would be the ones to sabotage the effort because everyone would think the distribution they happened to be using was the one that should be the standard. With no standard, Linux will continue to be a fringe OS for most.

    Crim Mip

    January 26, 2018

  • Well, I think it is not completely correct.
    It’s true, Linux distributions are sometimes very different. But that’s the case with all tools. A jigsaw for thin plywood is also different from a chainsaw, though both are used to saw wood.
    This is the same with an operating system. We should abandon the idea of ​​using a system for all purposes. We experience with MS-Windows where that ends, it works a little bit everywhere, but nowhere does it work properly and it’s a digital monster on your SSD.
    That’s the reason for the sometimes very different Linux versions. We have different distributions optimized for different applications. You have to inform yourself, which is suitable for you, but you do that too if you need a new car.

    And for the newcomer with Windows experiences, there is a very good distribution that already brings all the most necessary applications: http://www.LinuxMint.com (with Cinnamon desktop)! I recommend you to test it with a life CD. You’ll see that it’s no more difficult than Windows, once you’ve thrown old but unnecessary habits overboard.

    Greetings 🙂

    PS: And by the way, it took 5 min to use in Linux again a permanent LOD value of my choice. You just have to edit one text file. 😉

    Hotaru Ito

    January 28, 2018

  • Oh I know what the strengths of Linux are. I use it on my laptop. I was just indicating the main reason it would never gain mass acceptance for daily use PC’s or mass support from software producers. For what it’s good for, it’s very good at. As a daily use OS for a non-techy who just wants to run what they want when they want….sorry, not so much.

    Crim Mip

    February 7, 2018

  • Whirly Fizzle

    January 28, 2018

  • Linden Lab are willing to provide viewer development resources for the Firestorm team for the main platforms they support (Mac and Windows). Havok support is one of those things the Firestorm team depends on them for, because Second Life uses a customized version and also needs to be statically linked (I think?). The Linux viewer download link on secondlife.com isn’t even working. Alas, I don’t think Linux viewer support has been a priority for Linden Lab.

    Also Storm’s comment is Very Extra (please don’t be so condescending dude).

    Tarocco

    January 25, 2018

  • I’m afraid there’s nothing Firestorm can do about getting Havok working for Linux.
    The 32bit Havok libs LL supplies to TPVs are broken – We are waiting on this issue being fixed: https://jira.secondlife.com/browse/OPEN-302
    LL have not supplied 64bit Havok libs to TPVs yet.

    Whirly Fizzle

    January 25, 2018

  • Hi, can someone explain to me what the (X/0 elements) counter in my inventory indicates? I can’t find anything online. Thanks!

    Shanti Ra

    January 25, 2018

  • That’s number of items, and number of sub folders respectively.

    Dean Haystack

    January 25, 2018

  • Nevermind, I just realized that the elements counter means “x items in y subfolders”. A slash between numbers usually means “out of”, like “x out of y items fetched”.

    Shanti Ra

    January 25, 2018

  • Oh awesome! Thanks for the update!

    Outta curiosity, what’s the benefit of going for the SL Only version over the SL & Opensim option?

    I don’t particularly use Opensim, but given everything on Windows appears to support Havok now, is there any downside to going with the one that has it as an option?

    Sarali

    January 25, 2018

  • If you only login to Second Life & don’t use OpenSim grids, then you should always use the Havok enabled versions of Firestorm.
    The new “Physics View” feature on Firestorm will not work 100% on a viewer that does not have Havok support.
    Havok also allows you to view the navmesh (useful for debugging pathfinding & terraforming issues) and gives you extra options when uploading mesh.
    The OpenSim versions of Firestorm have no advantage apart from being able to login to OpenSim grids as well as Second Life.

    Whirly Fizzle

    January 26, 2018

  • Oh! The Opensim enabled versions don’t have Havok? Okay I see. According to the downloads page it doesn’t indicate that the Opensim enabled versions don’t have Havok, so I thought maybe all the viewer versions had it now.

    Gotcha, thank you!

    Sarali

    January 28, 2018

  • Havok enabled viewers are not allowed to connect to any other grid apart from those owned by Linden Lab. LL provide the Havok libs to certain TPVs that meet the criteria (currently only Firestorm & Catznip I think) under the Havok sublicense: http://wiki.secondlife.com/wiki/Linden_Lab_Official:Havok_Viewer_Sublicense The only way for Havok enabled viewers to be allowed to connect to other grids is if those grids purchased a Havok license, which is VERY expensive.

    Whirly Fizzle

    January 28, 2018

  • I’ve been very doom and gloom over the new LODFactor dictatorship thing going on that won’t even really affect me.
    BUT, I would like to say:

    Thank you so much for the 64bit Havok client! I can finally use a 64bit client. *Tears of happiness*

    Grey

    January 25, 2018

  • What pisses me off is the act that you cant make a proper “update”. Everytime I have to reinstall Firestorm and spend another hour or more on getting my settings back the way they were. that’s fucking annoying.

    I

    January 25, 2018

  • Firstly, we didn’t suggest a clean install this time, so your settings should not have been lost. Second.. if you backup your settings before installing the new version it is a simple matter to restore settings.

    Starlight

    January 25, 2018

  • I’ve never lost my settings from a clean install.

    Easy way to backup reliably:
    Load up SL > LOGIN
    CTRL & P to open Preferences
    Goto: NETWORK & DIRECTORIES SECTION:
    Look for Conversations & Logs in DIRECTORIES tab.
    Press on OPEN
    Now simply copy: USER_SETTINGS & folder of your user name, to another location.

    Then when you done a clean install
    follow same procedure as above to get to the folder, shut down SL, now paste back into the folder and overwrite files already there.

    Next time you log back in, it’s back to way you set it originally.

    If you want to copy settings to another computer that has a different windows username.

    I create a firestorm folder on my C drive, set my saved logs to there, then on different machines I create the same folder, and copy the settings to both that folder and where it originally defaults to at first install.

    Simple as that, I been doing that since the days of emerald, to phoenix, to firestorm.

    Hope that helps.

    xXsnookumsXx

    January 25, 2018

  • Oww goodie new shiny Firestorm!

    Restore settings, done!

    Wait no… where are my buttons? Where’s my skin?

    2 hours later… Finally back as it should be, guys really, what is the point of backup and restore settings if it doesn’t work?

    Benski

    January 25, 2018

  • Where as I understand your point of view at raising LOD causing extra processing it is also the users choice to raise the debug setting on this, The fact you added a Nag screen and also made it revert after a restart means you have decided that you are ‘smarter’ than people deciding to raise LOD for legit reasons. We’re not all running a potato and it does not bother me (and I’m sure many other people) to put that ‘extra strain’ on our rigs. Keep the nag screen if you want, but let us change viewer settings and keep them how we wish. If you really want to be obnoxious have it nag you each restart, Not just force change it back to what you deem necessary for the end user.

    NoPotato

    January 25, 2018

  • I downloaded the new version (clean install) now it is taking a long time to sign on and when i do i’m a gas cloud and there is nothing no walls no floor nothing

    reaanna

    January 25, 2018

  • It sounds like your login timed out.
    Hopefully it’s just a transient problem.
    Have you managed to get logged in normally now?

    Whirly Fizzle

    January 26, 2018

  • You cheap dirty assholes. You risk security of the users because you want to save a few pennies? You are scum you dirty shit

    Desy

    January 25, 2018

  • I’ll ignore your cussing at us and ask just how, exactly, we’re risking users’ security to save “a few pennies”?

    Tonya Souther

    January 25, 2018

  • No signature, means everyone can claim its correct. But only signature makes sure the executable is form who it claimed. Without it users can not validate.

    Desy

    January 31, 2018

  • So, now basically with this new viewer release I am no longer able to check and see the texture cache anymore as it now only shows 32 items with a cross on it. This has been totally broken?

    CatGirl

    January 25, 2018

  • Are you talking about using one of the 3rd party programs that allows you to ̶s̶t̶e̶a̶l̶ ̶t̶e̶x̶t̶u̶r̶e̶s̶ debug your texture cache?
    Yes these kinds of programs will no longer work in Firestorm 5.0.11 or any other viewer up to date with the current Linden viewer code base.
    LL made improvements to cache handling & a side effect of that will be to have broken these “cache viewer” programs.
    The creators of those programs will need to update them.

    Whirly Fizzle

    January 26, 2018

  • Wow, well thank you very much for assuming that I use it to STEAL textures. I never used it for that purpose at all. Regardless, I only asked if it was broken because of the changes and now that it is I am having peace with it and can just delete that little viewer app.

    CatGirl

    January 26, 2018

  • It’s also used by creators who lose their textures or items and need to get copies of them. For example, fur avatar creators to make appliers and such for retired avatar (Something I am doing for one creator who no longer has the textures due to loss of a the data). It’s not just used to steal textures.

    it can be helpful to add to your textures of the avatar you bought, or any others. Yes, people do assume it’s just to steal, but it’s not. There are many many good and very needed reasons to be able to access the cache. Taking it away, will take away from the proper and legitimate uses.

    That was really ridiculous of you to attack someone over it and go on about stealing.

    RavenSkye

    February 23, 2018

  • The cache viewers were not broken on purpose.
    LL made some improvements to the way cache was handled & as a consequence, the cache viewers broke.
    The cache viewer creators can easily update their software to work with the new cache system if they so wish.

    Whirly Fizzle

    February 25, 2018

  • Well, attack was wrong word (Tired, I have excuses), but you know what I mean.

    RavenSkye

    February 23, 2018

  • It’s okay 🙂

    Whirly Fizzle

    February 25, 2018

  • what is up with the Logging in Failure constantly now that we’ve been forced to update firestorm ?

    Renee Panthar

    February 27, 2018

  • There was a massive ddos attack that was affecting SL – see https://community.secondlife.com/blogs/entry/2312-unscheduled-ddos/

    Whirly Fizzle

    February 27, 2018

  • Does this mean that the inventory for the legacy skin woll no longer work? I absolutetly love the legacy/vintage skins, great interface. I hate viewer 2.0.

    Benjamin Opel

    January 25, 2018

  • No, not at all.
    It doesn’t matter which viewer skin you use, the viewer works just the same under the hood.
    Think of it like changing your clothes – your body works just the same underneath your clothing.

    Whirly Fizzle

    January 26, 2018

  • Nice update, but I do not like being reminded of the MoTD at every TP if I have the back screens active. That is no improvement to my mind (such as it is).
    Perhaps a bigger grumble is that RLVa is still not correctly updated, and while I know that Kitty has her reasons for some of the current oddities, it is not great for most of us RLVa users.

    Aishagain Resident

    January 25, 2018

  • There is no option to disable showing the MOTD on teleport, unless you disable teleport screens. Why does seeing the MOTD on teleport annoy you? This change actually came from Linden Lab.

    Whirly Fizzle

    January 28, 2018

  • Does anyone else have an issue with breast physics on the 64-Bit Havok version not working properly? It seems that while my breasts sway side to side, they no longer bounce. Same for other people’s avis too.

    Kathrin

    January 25, 2018

  • We’re unable to reproduce this internally. We tested various physics layers with different settings at different FPS & see the boobs bounce, not just sway.
    However there have been some fixes to avatar physics in this release to make the bounce stop bugging out at very low or very high FPS, so it’s possible there is a bug under certain conditions.

    The fixes came from Linden Lab & there is one bug report on the LL JIRA reporting a different problem with avatar physics – see https://jira.secondlife.com/browse/BUG-202903
    I’m so far unable to reproduce this bug either.

    Is anyone else seeing odd behaviour with avatar physics?

    Whirly Fizzle

    January 28, 2018

  • I’ve also been having problems with this for the longest time, it seems like when i sit on a scripted object, or attach items.. it seems to trigger it. My right boob seems to wanna escape my body. lol. I checked the linden jira for this problem but they seem to have locked out anyone commenting.

    Kylie

    April 4, 2018

  • Yeah you can’t comment on LL JIRA issues unless you filed them.
    You can comment on the bug report on the Firestorm JIRA though – see https://jira.phoenixviewer.com/browse/FIRE-22135 and https://jira.phoenixviewer.com/browse/FIRE-22390

    Whirly Fizzle

    April 6, 2018

  • Leave it to LL to screw things up. Making everyone upgrade. Whatever happened to “YOUR SL..Make It Your Own.”

    Menion Azalee

    January 25, 2018

  • I just down loaded the 64 Bit SL only, and its stuck at the initializing FVS, had that issue with the last upgrade months ago but someone posted the noprobe fix…but it’s not working here. Help???

    Sensual Sparkle

    January 25, 2018

  • Our JIRA is down at the moment so you can’t file a support ticket.
    Please send an email to admin at phoenixviewer dot com & someone from support will help you.

    Whirly Fizzle

    January 28, 2018

  • Will this update fix the bug where you crash on teleport? Me and my friends keep having random long teleports that crash us half the time lately. It makes exploring hard

    rainbow

    January 26, 2018

  • There isn’t a “crash on teleport” bug as such.
    I presume your teleports are timing out & you’re getting disconnected with the “You have been disconnected from Second Life. View IM/Quit” message.
    This problem can be caused by many things.
    If it’s only happening when teleporting out of or into a certain region & everyone is affected, then it’s a region issue & the problem region needs to be restarted.
    Teleports will time out more frequently if you are on a slow connection or if you are wearing a “heavy avatar” – lots of attached objects & a high script count, a high script count especially causes slow teleports.
    There is a known problem with region handover being tetchy during teleport though, which is filed here: https://jira.secondlife.com/browse/BUG-41660

    When the Firestorm JIRA is back up on it’s new server (hopefully soon!), if you are still having this problem, file a support ticket on the JIRA so we can get your logs & system details & see if we can find out why this is happening.
    http://wiki.phoenixviewer.com/file_a_jira

    Whirly Fizzle

    January 28, 2018

  • Hi, security nerd here. It’s a reasonable choice to stop bothering with the binary code signing. There is a problem here though. When you say “If you downloaded it from THIS website, IT IS SAFE” you don’t necessarily know that, because the site is non-SSL, which means downloads could be poisoned by a user’s ISP, a random person on the same public wifi hotspot, DNS cache poisoning or hijacking, and more… essentially users have no way to verify they *actually* got it from THIS website.

    I notice your site still has old certificates for phoenixviewer.com. If you don’t still have access to that certificate issuer to get them updated, you can also get free SSL certificates at https://letsencrypt.org/ Please, for the safety of users, make sure the site directs everyone to download over https, and then you will be correct in saying that you didn’t need code signing.

    Alex Ponebshek

    January 26, 2018

  • I agree with Alex Ponebshek – please consider securing the website.

    Rachel

    January 27, 2018

  • Thanks Alex. I passed your comment onto the team members who deal with the server.

    Whirly Fizzle

    January 28, 2018

  • Well I can see how the new code of the inventory oppose a problem. My concern is from what I heard from a lot of my friends, and family that are having crash problems. Could this possibility be the LOD issue, or what? I don’t think this will be issue for me, as I always backup my settings. And, I never had a issue with the updated firestorms, but I keep hearing about the crashes. So, my question to you is this…. Is it worth it for me to update, and will have these crash problems like everyone else? Overall on that you do a good job on the updates, but… I am not quite sure about his update, as I hasn’t really tested it yet.

    Daddy Patrick Ornias

    January 26, 2018

  • We have no way of investigating your friends crashes without more information.
    Please ask them to contact Firestorm support for help: http://www.firestormviewer.org/support/

    Whirly Fizzle

    January 28, 2018

  • Sadly I had to revert to the previous version after updating yesterday- normal update with restoring backed up settings caused an issue where basically all textures on my screen were constantly derezzing and rezzing, going blurry and clear, over and over. I then tested it by doing a completely clean install of the new version with the auto-detected settings, and had the same issue. Going back to the last update resolved the issue instantly.

    RV

    January 26, 2018

  • If you usually use the 64bit version of Firestorm, please double check that you installed the 64bit version of Firestorm 5.0.11.
    If you accidentally installed the 32bit version then your texture memory will be clamped at 512MB & texture thrashing (textures going blurry then sharp constantly) will be a common occurance around texture heavy content.

    If this wasn’t the problem then I suspect for some reason Firestorm 5.0.11 isn’t detecting your available video memory correctly & it’s claming you too low.
    You can install the new release of Firestorm to a seperate folder so you can keep the older version installed too while we troubleshoot.
    If you are still having this problem on 5.0.11, go to the top menu bar of the viewer, Help -> About Firestorm, click the “Copy to clipboard” button & paste all your system information into a reply here.
    Thanks!

    Whirly Fizzle

    January 28, 2018

  • ‘LOD Factor settings over 4 will not persist after relog.’

    This really isn’t something FS should be doing. Information is the key to letting *users* decide what settings they wish to use, not irritating those that choose to have a particular setting by deliberately not saving it.

    I have a decent PC and keep mine set to 4, so it won’t affect me, but, the choice should be in the hands of the individual, not forced on them.

    Oh, and often if I create mesh for an indoor area where viewing distance is going to be minimal I will set the lower LOD to zero, as it’s not needed. Am I reading what’s being said here correctly in that LL will penalise someone for doing that in the future? Why spend the extra time creating a low LOD model that no-one will ever see?

    Abbi Quartz

    January 26, 2018

  • That’s a good use case for not giving the lower LODs much detail yes.

    As far as what LL will be changing with LOD/LI, this is the most up to date information we have:

    The up-coming LOD/LI changes Linden Lab will be making were discussed at the Third Party Viewer meeting on Friday.
    You can watch a video of the meeting here: https://youtu.be/0XonGiSxrLk

    For a summary of the meeting, please see Inara Pey’s blog post here: https://modemworld.me/2018/01/27/2018-sl-project-updates-4-2-tpv-developer-meeting/

    In particular, note the details in the “Land Impact / Avatar Complexity Calculations” section of the blog post:

    [27:13-28:12] One of the reasons often cited for creating one very detailed level of detail (LOD) model and a very low LOD model, rather than a number of LOD models (high, medium, low and lowest), is that the latter can penalise the finished model’s overall Land Impact (LI). This is something the Lab is going to be looking at in order to try to remove / reduce disincentives to making optimised content for SL as a part of this work.

    [28:35-30:25] These updates are likely to affect the LI of existing and rezzed content. However, they will not be made in Q1 of 2018. Instead, the Lab plan to carry out simulator-side testing to ensure whatever changes that are decided upon cause as little disruption as possible, and will offer a strategy to help people transition to the new system to try to avoid any unnecessary item returns, show the revised formula run the risk of some content being returned when implemented (this might even comprise an increase in land capacity, if the difference between the “old” and “new” LI calculations aren’t too big). Improved tools for understanding LI are also planned as part of this work.

    Whirly Fizzle

    January 28, 2018

  • Fitrestorm JIRA seems to be down yesterday and today? In testingb the new physics bound display on some complex but old meshes in OpenSimulator when I went through the various sub-mesh parts of an object, the simplet parts showed witbh teh blue ouitline fine.. but on two specific su-parts, probably the most complex parts I think, the blue outline does show and then I get an immediate crash on Firestorm viewer 5.0.1.53634 64 bit SL+OS version on Windows 10 immediate crash. I will report tghis in the JIRA as soon as I am able, but just wanted to give a report and wonder if anyone else sees this as they examine complex meshes in SL and/or OS. The error is shown as a crash popup “Bad vertex buffer draw range: [0, 86661]” and the last entry in the log is

    ERROR: llrender/llvertexbuffer.cpp(969) : LLVertexBuffer::drawArrays: Bad vertex buffer draw range: [0, 86661]

    Ai Austin

    January 26, 2018

  • Sorry for typos… a bit more conext for the crash from the logs…

    2018-01-25T10:18:29Z WARNING: llrender/llvertexbuffer.cpp(1462) : LLVertexBuffer::updateNumVerts: Vertex buffer overflow!

    2018-01-25T10:18:29Z llrender/llvertexbuffer.cpp(969) : error

    2018-01-25T10:18:29Z ERROR: llrender/llvertexbuffer.cpp(969) : LLVertexBuffer::drawArrays: Bad vertex buffer draw range: [0, 86661]

    Ai Austin

    January 26, 2018

  • Sounds more like a broken / invalid mesh as it can have 65535 vertices at most.

    Ansariel Hiller

    January 26, 2018

  • Thanks Ansariel Hiller. I also assume its an old mesh hat may be less than fulkly legal, and I have no idea now if it I did the “Analyze” at the time of loading it to OpenSim, which some people now advise against.

    The FS Jira still seems to be inaccessible to me. Any idea why. It meamns I can’t properly report teh crash and provide the images and a sample location for the problematic mesh.

    The meshes are quite old and taken from models originally created in Cinema 4D in the mid 1990s and have been through some translations. They were successfully uploaded to OpenSim (and SL at the ame time) very many moons back when .dae models were first allowed. The sub-mesh parts were set up to meet the 64K limit. Visually they work fine and have done for some years including in 5.0.11.53634.

    On examining a sub-meshes that cause the Firestorm crash it says the High LOD is 28887 and the other LOD go down nicely. Its only when I toggle the view physics “eye” that I see the blue outline properly showing just before the crash occurs. Totally repeatable.

    The example mesh is on OSGrid is anyone wants to try. On “Black Rock” region at 128/128/22.
    hop://login.osgrid.org/Black Rock/124/126/22

    It would be worth protecting the viewer against such I crash I assume. I will report the issuen properly when the FS Jira becomes available.

    Ai Austin

    January 27, 2018

  • The second submesh that causes the crashes in OpenSim (OSGrid) has 55766 triangles!

    The same mesh parts (or a close version of it uploaded some time ago) seems to work in Second Life on a sandbox I tried. I looked at that problematic sub-meshes and they have 26931 and 52361 triangles and both show the physics shape fine (orange) in SL and don’t crash 5.0.11.53 in SL.

    Ai Austin

    January 27, 2018

  • So it only crashes as soon as you enable physics display, but it renders normal? It would be easy to prevent the actual crash, but I’m curious to see where exactly those high vertex numbers are coming from that should be drawn. Going to have a peek at that object.

    Ansariel Hiller

    January 27, 2018

  • I went to that location & I can’t find the mesh that causes the crash. Can you give me directions to the repro mesh? Thanks!

    Ok I found it!
    For anyone else testing this, the repro mesh is the red SuperCar in the middle of the building.
    As soon as I enabled physics view, the viewer froze for a few seconds & then crashed.

    Assert:
    2018-01-28T15:25:00Z WARNING: llrender/llvertexbuffer.cpp(1462) : LLVertexBuffer::updateNumVerts: Vertex buffer overflow!
    2018-01-28T15:25:00Z llrender/llvertexbuffer.cpp(969) : error
    2018-01-28T15:25:00Z ERROR: llrender/llvertexbuffer.cpp(969) : LLVertexBuffer::drawArrays: Bad vertex buffer draw range: [0, 86661]

    Callstack: https://pastebin.com/AwTC0Lms

    Whirly Fizzle

    January 28, 2018

  • Whirly… its actually just two of the sub-meshes of that object.. the main red hull and the chrome canopy framework parts. And yes, its only when the physics “eye” is enabled when one of those meshes is selected that the crash occurs. In OpenSim and no change to the default for the debug setting that disables the illegal mesh rez check.

    Glad you found it and sorry for the details being in this blog post comment… the FS JIRA is still down for me reporting “Service Temporarily Unavailable”. Any thoughts on why the 26K triangle sub-mesh causes the vertex bounds to go out of range? The mesh is old so I would not be surprised if its no fully compliant. But it renders fine in normal views, its just when the physics outline blue box style “eye” icon is enabled it causes the Firestorm crash.

    I was really just suggesting it would be good to protect the viewer against such a potential crash anyway as I am sure this will not be the only object in world that may cause this problem.

    Ai Austin

    January 29, 2018

  • Ai, the JIRA is back online now 🙂

    Whirly Fizzle

    January 29, 2018

  • I checked said speeder and for some reason the physic shape of that model uploaded to OpenSim has parts that exceed 65536 vertices by far. Not only the new “Show physics shape” option in the build floater is affected, but also if you enable physics shape metadata view from the developer menu. I dropped in a tentative fix (http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/c6426bf1459e) that will stop the actual crash by splitting up the rendered vertices into smaller batches.

    Apart from that, the freeze of the viewer is NOT part of the crash. This is caused by the actual calculation of the physics shape and will also render if you enable physics shape metadata rendering from the developer menu. Since this is happening on each frame, it actually makes the viewer completely unusable. I didn’t look into that issue why it is happening. Maybe Beq has an idea…

    Ansariel Hiller

    January 29, 2018

  • Interesting. Not a single comment about RLVa. I must be the only RLVa user in the Firestorm user-base.

    Aishagain Resident

    January 26, 2018

  • The kids won’t understand it, Just ask any in “Chamber Society” about RLV. Gazillions of members but they seem to be stuck on a smartphone-zombi level.

    Sylvie Jeanjacquot

    January 26, 2018

  • Thanks a lot to the FS-Team! No kerfuffle at all. I am on 3.anything LOD and that’s also fine to me. Cheers! Carry on!

    Sylvie Jeanjacquot

    January 26, 2018

  • Hello, I can not use the new version because when I enter preferences the message appears: firestorm is not responding .I wait 10 min and it does not return to normal. (version 64 bits opensim my sistem is widnows 10 64 bits)

    Tomas

    January 26, 2018

  • I already did a clean installation and it did not work , The problem happens only when I go into preference

    Tomas

    January 26, 2018

  • Oh that’s odd.
    We’d need to get logs from you to find what’s causing the problem.
    Out of interest, in the top menu bar of the viewer, if you go to Help -> About Firestorm, does the viewer also freeze & go not responding?
    I wonder if this is happening when pulling some system information via dxdiag.
    Seeing as our JIRA is down, please can you send an email to admin at phoenixviewer dot com & we can get your logs & investigate.
    Thanks!

    Whirly Fizzle

    January 29, 2018

  • Since the FS JIRA is offline I can’t post one yet but I find that the right hand Grid Status panel of the login splash screen is blank and has remained so since I updated to 5.0.11. anyone else get this…it’s not serious, just annoying.

    Aishagain Resident

    January 26, 2018

  • Actually I don’t mean the login page I mean the page that opens when you click the start icon for FS.

    Aishagain Resident

    January 26, 2018

  • Yes, we know the grid status widget is broken. Once JIRA is back up I’ll file an issue for that, if you don’t beat me to it 😉

    Whirly Fizzle

    January 29, 2018

  • Hello, Firestorm Team!

    Thank you for this update. I did a clean install including completely removing the old version from my pc registry. (It only takes me an hour or so to reset my settings which is not a big deal for me.) This version runs great! At the most graphics intense location I visit, with only my avi there, I’m getting 43.8 to 45 FPS. I was last getting about 33 FPS with the previous version. Yay!

    At a busy sim with 35 avi, my FPS is 31.7 to 36 FPS.

    My avi is loading faster (Lara mesh body, Catwa head, mesh hair, and all mesh clothes) on log and after teleports with this version. Scenery loads fast too. Anims seems faster.

    LOD: Hmm, I don’t like that it reverts back at relog simply because this is kind of “Microsoftish” telling users what is best for them, imo. However, I experimented and set my LOD between 2.0 and 8.0, and did not notice any view or FPS impact or difference on my pc at my most intense location or at the sim with 35 avi. Good.

    CPU: i7-6850K oc to 4.0
    GPU: NVidia Titan Pascal
    RAM: 64 GB Corsair 2800 MHz
    MB: ASUS X99-E WS/USB 3.1

    Oh, preferences are max 24/7 with Ultra, except DD at 128, particles at 2048; Imposter at 10; and Max. complex. at 350K.

    Thank you, Firestorm Team, so much for your hard work!

    Janet Smith

    January 27, 2018

  • Saved my backups. Uninstalled Firestorm and installed the new
    64 Havoc version. Restored Settings. Logged back in. Waited for my far too large inventory to load back up ( my fault), took my shirt off to make sure my boobs bounced up and down. All is well! Nice work Firestorm!

    Soda Sullivab

    January 27, 2018

  • I have rezzing Issues with the new Version on Opensim as you can see here:

    Firestorm 5.07
    https://gyazo.com/f41827ceb541697e3a5476afa2cbe0cd

    Firestorm 5.0.11
    https://gyazo.com/8e84330ca03334e0bbbb4ecd964d9837

    The only part rezzing of this Bookcase it the Shadow Prim
    A Friend told me that he had the same Problem in SL.

    jessi deVil

    January 27, 2018

  • There is a new debug setting in this release of Firestorm that can cause mesh uploaded using “Analyze” on OpenSim grids only to render invisible.
    Mesh should never be uploaded with Analyze on OpenSim because it causes broken mesh that can crash the viewer, but unfortunately there is a fair bit of content that was uploaded in this way.

    Can you activate the Sdvanced menu in the top menu bar of the viewer with CTRL+ALT+D.
    Then Advanced -> Show Debug Settings -> FSEnforceStrictObjectCheck -> Set this to FALSE.

    Please note that FSEnforceStrictObjectCheck should not be changed on Second Life grids – the region sanitizes the “bad” mesh on SL grids anyway, so this will not make any difference to your friend on SL if they are seeing missing objects.
    Is your friend on SL having the problem with that same bookcase or different objects?

    Whirly Fizzle

    January 29, 2018

  • JIRA has been unavailable since release so here are my thoughts on “the inspect floater”
    Added a Total Stats summary and additional columns for faces, vertices, triangles, texture memory (TMem) and VRAM to the inspect floater

    BUT now have to spread window to cover whole screen to get the date created to show and the description column doesn’t seem to be as informative

    AND , for me , the columns of numbers mean NOTHING -sure higher is worse compared to WHAT? Looked at a 3 piece item- each piece dif values SO?

    Can you please revert the inspect floater? Put these piles of numbers somewhere else for people who can do something with them or just like them?

    Bet

    January 28, 2018

  • Once the JIRA is back up, please file an Improvement issue for this.
    Thanks!

    Whirly Fizzle

    January 29, 2018

  • Anyone else having trouble installing the new version of Firestorm on Windows 8.1 computers? Says:
    “Error opening file for writing
    C:\Program Files\FirestormOS-Releasex64\app_settings\static_index.db2

    Click Abort to stop the installation,
    Retry to try again, or
    Ignore to skip this file.

    No matter which choice I select (and I’ve tried this with three separate downloads of the viewer install file, I don’t get a new installation. The install never completes.

    Patricia de Chenier

    January 28, 2018

  • Got it to install, finally, by not just a “clean install” but a draconian process of the clean install procedure, followed by a Windows uninstall of the botched FS that wouldn’t run any longer, followed by a manual removal of every FS directory, including the C:\Program Files\FirestormOS-Releasex64\app_settings\ tree of directories, with the existing static_index.db2 file in it.

    Just deleting that one file might have done the job, but I doubt it, as when I clicked “ignore”, other error messages similar to the one above appeared, with different file names.

    But doing this root-and-branch Levitically clean install finally allowed me to install the new FS viewer – YAY! Having to manually restore everything because (of course) I didn’t back settings up before.

    So ladies and gents, yes… DO back your old FS before installing the new one. It’ll save you grief.

    Patricia de Chenier

    January 28, 2018

  • Thank you for the new release. I hate the idea of http textures, but LL doesn’t leave us an option. Can’t get MoveLock to work on this new Version. Normally I bitch about problems with new versions, you guys are disgusting, really, can’t get anything to bitch about (except movelock), it’s working perfectly, how awful. So good that I am even considering giving up on Singularity, terrible update.

    xaka chayoo

    January 28, 2018

  • SL viewers have used HTTP textures (and mesh) for a long time now.
    The Asset-HTTP changes move fetching of other assets over to be fetched via the CDN – gestures, animations, sounds, wearables, landmarks.
    Regarding the broken movelock, you probably have a broken bridge. Movelock is a bridge function.
    In the top menu bar of the viewer, go to Avatar -> Avatar Health -> Recreate LSL Bridge.
    Does that fix the problem with Movelock?

    Whirly Fizzle

    January 29, 2018

  • Worked like a charm, thank you.

    xaka chayoo

    January 29, 2018

  • Great! Thanks for letting me know.

    Whirly Fizzle

    January 29, 2018

  • OK Firestorm, what is going on? Your JIRA site has been down since before this update was released. When will it be restored so that we can legitimately ask for help and report bugs?

    Aishagain Resident

    January 28, 2018

  • The JIRA is being migrated to a new server. Hopefully it will be back up soon!
    The JIRA basically got too huge for the old server to handle & it was slowing everything else down, so because of the extra traffic during release, we disabled it temporarily.

    Whirly Fizzle

    January 29, 2018

  • Thanks Whirly… will look for the new JIRA when its back.

    Ai Austin

    January 29, 2018

  • JIRA is back 😀

    Whirly Fizzle

    January 29, 2018

  • IMPORTANT
    The up-coming LOD/LI changes Linden Lab will be making were discussed at the Third Party Viewer meeting on Friday.
    You can watch a video of the meeting here: https://youtu.be/0XonGiSxrLk

    For a summary of the meeting, please see Inara Pey’s blog post here: https://modemworld.me/2018/01/27/2018-sl-project-updates-4-2-tpv-developer-meeting/

    In particular, note the details in the “Land Impact / Avatar Complexity Calculations” section of the blog post:

    [27:13-28:12] One of the reasons often cited for creating one very detailed level of detail (LOD) model and a very low LOD model, rather than a number of LOD models (high, medium, low and lowest), is that the latter can penalise the finished model’s overall Land Impact (LI). This is something the Lab is going to be looking at in order to try to remove / reduce disincentives to making optimised content for SL as a part of this work.

    [28:35-30:25] These updates are likely to affect the LI of existing and rezzed content. However, they will not be made in Q1 of 2018. Instead, the Lab plan to carry out simulator-side testing to ensure whatever changes that are decided upon cause as little disruption as possible, and will offer a strategy to help people transition to the new system to try to avoid any unnecessary item returns, show the revised formula run the risk of some content being returned when implemented (this might even comprise an increase in land capacity, if the difference between the “old” and “new” LI calculations aren’t too big). Improved tools for understanding LI are also planned as part of this work.

    Whirly Fizzle

    January 29, 2018

  • I use two computers – an old PC running Windows 7 and a newer laptop running Windows 10. The latest version of the Firestorm viewer works fine on my laptop, but when I use it on my PC almost half my inventory goes missing. This doesn’t happen when I use the latest official LL viewer and it doesn’t happen when I return to the previous Firestorm viewer. Just wondering if anyone else is having similar inventory problems.

    Rufus Attis

    January 29, 2018

  • It’s most likely just a broken viewer cache.
    Login on the affected system on the affected viewer. Make sure you are only logged in on this viewer at the time.
    Go to Preferences (CTRL+P) -> Network & Files -> Directories.
    Click the “Clear Cache” button.
    Then relog to a low lag region & open inventory & wait for it to fetch.
    Does that fix the problem?

    Whirly Fizzle

    January 29, 2018

  • Yes, Whirly, you were absolutely right. Problem fixed. A million thanks for your patient advice. Much appreciated.

    Rufus Attis

    January 30, 2018

  • Great! Thanks for letting me know.

    Whirly Fizzle

    January 30, 2018

  • I just installed the new viewer (64 bit) over the top of 5.0.7 and reloaded all my settings.
    But when I start the viewer, it still shows as 5.0.7.
    Should I totally remove 5.0.7 and re-install?

    Mewling Moy

    January 29, 2018

  • Are you perhaps launching the viewer using the old 5.0.7 desktop shortcut?
    This could happen if you used a different custom install location for either 5.0.7 or 5.0.11 or if one of the viewer versions was 32bit & one was 64bit – by default they will install to different paths.

    Whirly Fizzle

    January 29, 2018

  • @Mewling Moy: In a word, Yes. That’s what I did (having backed up my settings as per the instructions) and it works fine.
    NB This is strictly my advice and in no way official!

    Aishagain Resident

    January 29, 2018

  • For anyone needing to file a bug report or a feature or improvement request, the JIRA is back online 🙂

    Whirly Fizzle

    January 29, 2018

  • I’m having a the strangest issue. I’ve been crashing ever time i switch outfits. This is the 6th clean install I’ve done.

    venblackfirr resident

    February 1, 2018

  • Oh that’s very strange.
    Please can you file a JIRA issue so we can investigate & get your viewer logs.
    This wiki page explains how to file a JIRA: http://wiki.phoenixviewer.com/file_a_jira
    Thanks!

    Whirly Fizzle

    February 2, 2018

  • I see you already filed a JIRA issue. Thanks!

    Whirly Fizzle

    February 2, 2018

  • I updated and I noticed my pupils in my eyes now are very foggy when they are in any type of light. There’s no black, just all brown (my irises are brown). I heard this is a glitch? Is that true?

    leriadraven resident

    February 2, 2018

  • This isn’t a known bug.
    Please can you file a JIRA issue so we can get more details & some pictures showing the problem.
    This page tells you how to file a JIRA issue: http://wiki.phoenixviewer.com/file_a_jira
    Thanks!

    Whirly Fizzle

    February 2, 2018

  • I saw the image you posted in Firestorm support English group: https://gyazo.com/11f24e5f191fde668d8ceaa4f4baa922

    Are those mesh eyes? It looks like you may have a low level of glow on those eyes. Can you check if that’s the problem?

    Whirly Fizzle

    February 2, 2018

  • There’s no glow, it’s the lelutka simone mesh eyes. I even changed my graphics just to make sure and it’s doing the same thing which is odd.

    leriadraven resident

    February 3, 2018

  • Oh good. I have that mesh head.
    So far I can’t reproduce this though. I tried different graphics settings (ALM enabled/disabled etc), different windlights, different settings for bumpiness & shininess for the eyes on the Simone HUD.
    https://gyazo.com/394bd10e450446386264d4d10f59167d

    Can you drop me an IM inworld (Whirly Fizzle) when you are online & we can meet up & do some comparisons & troubleshooting.

    Whirly Fizzle

    February 5, 2018

  • I sent you an IM inworld & a friend request so you can see when I’m online 🙂

    Whirly Fizzle

    February 5, 2018

  • Is there any way to turn off the information on how many files and folders are in each folder in the inventory? I have no need of this feature and its visually annoying. Perhaps something to consider in the future if not?

    Chi

    February 3, 2018

  • Another world class Linux viewer. This viewer sits on the edge of a huge change that is about to come. My donations to the team have been used wisely. Thank you FS Team for bringing a fine product to the community.
    Drakeo

    Lord Drakeo

    February 4, 2018

  • I would like to know why everytime I log in to Second Life that the viewer opens one or more group chats, that I have specifically set to not do that on few groups I am in.

    CatGirl

    February 5, 2018

  • Yes, this can happen unfortunately, especially with very chatty groups.
    As far as I’m aware, this can’t be fixed without serverside support for muting group chats.
    The ability to block certain group chats is a Firestorm feature & the block isn’t done serverside as it is when you block/mute an avatar/object.
    Because the group chat block is local only, if a group chat post from one of your blocked groups comes through before the local block list has loaded, the group chat will open.

    Whirly Fizzle

    February 5, 2018

  • Hello. Looks like the update of Firestorm Viewer doesn’t let us view the highlighted grid of faces while in edit mode like before (which was extremely helpful for us creators). The highlight is very faint now and doesn’t show triangles, only quads. The grid only appears properly when the object is 100% transparent.
    Would the Firestorm developers kindly consider going back to the old highlighted grid while in edit mode please?

    Rezeict Jecies

    February 5, 2018

  • By the way, thank you very much for the update!

    Rezeict Jecies

    February 5, 2018

  • There hasn’t been an intentional change to the grid when in edit mode.
    I’m unable to reproduce this so far on 5.0.11 but I’m not really sure what I’m looking for.
    If you think this is a bug, please can you file a JIRA issue: http://wiki.phoenixviewer.com/file_a_jira
    It would be helpful if you include images showing the problem.
    Thanks!

    Whirly Fizzle

    February 6, 2018

  • Thanks for the update team. 🙂 So I regularly do clean install updates but this latest build has caused me massive lag/rezzing issues (which has never happened before). I did every single item on the wiki as far as dealing with lag and my experience is still degraded badly, and this on a home-brew rig with plenty of power. So I’d like to know how long we will be able to use the previous build before you block it, or it becomes broken due to LL viewer changes? Thanks. 🙂

    Ellen

    February 7, 2018

  • The pony crap seems quite unnecessary I can’t believe this fad got so big that they have putrefied the project with extra fonts…

    Bob

    February 9, 2018

  • I don’t know what the fuck you all did but this update is trash…i am a blogger and ever since updating i am unable to take picture every fucking time i do firestorm crashes i even lower my setting to see if that would work nope still fucking crash..you guys need to get your shit together and fix this shit!!!!

    chandler chrome

    February 12, 2018

  • Which operating system are you using? There is a known file picker crash on Mac that Apple fixed in High Sierra.
    If you are Mac & you crash when the file picker opens allowing you to choose where to save your snapshot, it’s likely to be this crash.
    Updating to High Sierra will fix the crash, or, see here: http://wiki.phoenixviewer.com/mac_crash_upload

    Whirly Fizzle

    February 25, 2018

  • Pure garbage… this update even could not load my texture cache… it got stucked even if I left it 30 mins trying to load…

    Hidden

    February 23, 2018

  • I’m not sure if you mean that textures you already had in cache were loading very slowly after the update or whether you were using one of the “cache viewers” to see your cached textures.

    If you mean that the “cache viewer is broken” then yes, this latest release of Firestorm will have broken such 3rd party tools because there have been changes to the way that the cache is handled.
    It’s up to the cache viewer creators to update their software to work with the new cache system.

    If you mean that textures are loading horribly slowly inworld – this could be caused by several things.
    Uncached textures will load slowly if you have a slow connection – however this will be the same on any viewer, nothing specific to the latest Firestorm version.
    If already cached textures are super slow to load, it’s likely to be caused by your antivirus software scanning the cache folder – you should whitelist the cache folder in your antivirus software – see http://wiki.phoenixviewer.com/antivirus_whitelisting
    If you use Webroot antivirus software – get rid of it. It’s known to be imcompatible with Second Life & also does not allow whitelisting by folder, so you won;t be able to whitelist the cache folder.
    Webroot is known to cause extreme slow loading of mesh & textures, whether already cached or not.

    If you need further help, please file a support ticket & support will help you – http://wiki.phoenixviewer.com/file_a_jira

    Whirly Fizzle

    February 25, 2018

  • Hi, something really important I found out about last update:
    I usually run around on settings High with Shadows enabled. After the update and clean install I walk around with extremely low fps and textures load and unload to grey even just by turning my avatar.
    It seams like cache is NOT working at all. I added Firestorm as allowed app to Windows Defender hoping it would fix that.
    When I put shadows off the textures load in seconds (all of them)
    Then I put shadows back on and if zoom in or out or turn, they go back to grey. For someone with mild ocd it is unbearable.
    I need shadows in my Second Life. So Shadows off is not an option.

    CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (3591.71 MHz)
    Memory: 24528 MB
    OS Version: Microsoft Windows 10 64-bit (Build 16299)
    Graphics Card Vendor: NVIDIA Corporation
    Graphics Card: GeForce GTX 770/PCIe/SSE2
    Windows Graphics Driver Version: 23.21.13.8813
    OpenGL Version: 4.6.0 NVIDIA 388.13

    GiannaArmani Resident

    February 26, 2018

  • I have a 9GB cache on a very fast PCI-E SSD, but it feels like the cache does not work at all, the textures are loaded slowly and with each camera rotation. Very dissatisfied with the last release.

    Max

    April 6, 2018

  • Which antivirus software are you using?

    Whirly Fizzle

    April 6, 2018

  • All the ins and outs mean little to me as I am just a user.
    What I do see is that now I STOP WALKING whenever I press the ESC key after double-click on land to move me. Very frustrating!

    Kitty

    February 27, 2018

  • Still having problems logging onto SL since the maintenance issue 1.5 days ago, any idea when this will be done? At times it will allow a full log on for about a minute and bump me off.

    Thanks

    Eve

    February 27, 2018

  • There was a massive ddos attack that was affecting SL – see https://community.secondlife.com/blogs/entry/2312-unscheduled-ddos

    Whirly Fizzle

    February 27, 2018

  • i would really love it, when we would get the RLV command “Camera Sphere vision” its out now since june 2014.

    Will we have a chance to get this great command in the next update?

    Marion Miley

    March 7, 2018

  • A) Yes please add a acronyms for dummies section or IT it down pls.
    B) I downloaded the newest version and my inventory (102K) and seriously was so mad I couldn’t locate my top folders that included the sub folders i.e. PLANTS/LANDSCAPING that I on purpose put characters that made them top so I could find things faster were all screwed up. Remodeling a business sim that normally took me a couple of days for a 30K prim base is now taking weeks. So I clean installed the 5.0.7.52912 version and did a fast search on here to get it sort of back. Please advise how I can get it to where it took me months to get it to where it was before? Im a breeder/Zoo & Amusement Park owner with over 30 breedable creators/types, a builder, a landscape designer, a photographer, I don’t have time to search 3 hours for one plant.

    J Peace

    March 10, 2018

  • Have you checked your inventory sorting options?
    Click the “Show additional options” gear menu in inventory: https://prnt.sc/j1wvj7

    Whirly Fizzle

    April 6, 2018

  • Sorry huh but since new version i have many problem i have read all forum and make one ticket to linden but nothing all rez yeah, but my avi and my invotory stay fetching
    Oh i have install , empty cash, make one debug setting , i have make all but nothing ….

    Semiiray

    March 17, 2018

  • If you are still having problems, please can you contact Firestorm support.
    http://www.firestormviewer.org/support/

    Whirly Fizzle

    April 6, 2018

  • For the Mac users having trouble with High Sierra, I did solve most of my problems by doing a clean install. I removed FS and reinstalled it.

    But there was a catch : un-installing FS left the user folders in the “application support” directory and I had to manually delete them in order to do a “real” clean install.

    Patrick

    March 18, 2018

  • Major issues with DoF not working (since feb 16th – I did file a JIRA request for support – no response yet, except an email to say my ticket had been ‘moved’) and more recently, crashing when taking sim photos, which is deleting chat logs and not reloading them after logging back in (can see them in their saved location, but FS is not loading them).

    Some are telling me it because of the several DDoS attacks back in mid Feb, others are saying that DDoS attacks can’t create these issues.

    Meanwhile, 5 clean installs later…

    It sure would be good to hear something from FS – even if it’s only to say they’re run off their feet and can’t respond to my JIRA request for the foreseeable future. Anything is better than dead silence.

    AJ

    March 22, 2018

  • Lately when I go to upload mesh I get told that the opensim version of Firestorm does not support the uploading of physics with mesh, what’s going on? I swore I uploaded physics with mesh no problem I the past.

    Original character

    March 26, 2018

  • After closer inspection his appears to not actually be an issue, physics do in fact upload fine.

    Original character

    March 26, 2018

  • The OpenSim versions of Firestorm do not have Havok support, so you will need to create your own physics.
    Sounds like you worked that out though 🙂

    Whirly Fizzle

    April 6, 2018

  • Can you give me your ticket number?

    Whirly Fizzle

    April 6, 2018

  • hah, yeah, I upload my own physics to begin with.

    I think otherwise you end up with a physics shape that is the exact shape of the mesh… Which is silly.

    Original Character

    April 6, 2018

  • I am missing 80% of my inventory.
    I uninstalled the old version and got the update, and cleared my cache before logging in and my inventory is still missing about 80%.
    Any suggestions ?

    Heavenswings

    April 20, 2018