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TV not working on 4.7.7?

translation services

Lots of folks have been complaining that their Televisions in Second Life are not working with the latest Firestorm version 4.7.7. That’s because Linden Lab updated how media works and you need to install a new plugin. You can read about the CEF update HERE .

Windows users
You must have the Opera & Chromium version of the Adobe Flash plugin installed.

  1. Go here: https://get.adobe.com/flashplayer/otherversions.
  2. Select the download for “FP 22 for Opera and Chromium – PPAPI” in the list.
  3. Download, Install, Relog viewer and you should be fixed.


Linux users

  1. You need to have the pepperflash plugin installed, which can be satisfied by installing Google Chrome.


Mac users

  1. Go here: https://get.adobe.com/flashplayer/otherversions.
  2. Select the download for “FP 22 for Safari and Firefox – NPAPI” in the list. (Until we can find out if PPAPI is more correct we know NPAPI works for now)
  3. Download, Install, Relog viewer and you should be fixed.

 

NHC TV users.
Unfortunately you will need to contact NHC Support, the TV’s need an update to work. https://jira.secondlife.com/browse/BUG-11485

  • The explanation for Mac users above makes absolutely no sense to me! Just like on Windows, the current version of Flash for Mac is 21. Versions 11.7, 11.8 and 11.9 are from back in 2013, and using any of these versions is a security risk!

    Just like on Windows, Flash for Mac has a NPAPI-version (for Firefox, Safari, …) and a PPAPI-version (for Chromium). Therefor, it would make more sense to me that Mac users too need to make sure they have the PPAPI-version of Flash for Mac installed. Mac users can check this by going to “System Preferences” > “Flash Player” > “Updates” tab, if they’ve previously installed Flash.

    Jayden

    March 23, 2016

  • Thanks Jayden, it’s been fixed 🙂

    Whirly Fizzle

    March 23, 2016

  • Jayden

    As of this posting, Mac is still using the NPAPI version of Flash. I’ve heard PPAPI will take over sometime in the future, but for now it simply does not work. You will still need to have the NPAPI for Safari fully updated for CEF to work.

    Hatake Kohime

    March 24, 2016

  • If it doesn’t work in Firestorm, you guys broke something because PPAPI is supported in this version of libcef. Advocating to install old exploitable versions of Flash is irresponsible.

    Cinder Roxley

    March 24, 2016

  • The PPAPI flash plugin does not work to play flash media on the Linden Lab viewer either.
    Only the NPAPI plugin works. The LL viewer has the same behaviour as Firestorm. We are using the same CEF version as LL are.
    On the LL viewer with only the PPAPI flash installed, going to Callums Flash game test under Develop -> UI -> Web Content Browser -> Feature Tests displays “Could not load plugin”.
    http://prnt.sc/ajnvr6

    I suspect the problem is that Mac is still using a much older version of CEF then Windows & PPAPI isn’t yet supported on it.

    Whirly Fizzle

    March 24, 2016

  • FINALLY. Though I managed to figure this out day one, it would have been nice to have the guide available when Firestorm released! If I’m going to depend on using these plugins for games and the like, I need simple to use instructions for customers and I have no Mac or Linux OS to test on.

    DoomRater

    March 23, 2016

  • I looked on the wiki the following day after 4.7.7 release, due to this very issue. Nothing I tried worked. I contacted FSE support and your staff was so very helpful, covering information the wiki didn’t have (yet). Kudos for your staff, and thank you for addressing this in your blog. I am now able to view movies on my tv. Thank you for all you do!

    Mysty Baker

    March 23, 2016

  • Hi Mysty Baker, can you tell me what TV you use? Unfortunately, I’m one of the ones that had the NHC TV and from what I’ve heard they are gone from SL now. Thanks so much CowGrl

    cowgrl Crystal

    March 24, 2016

  • I’m afraid you’re out of luck with the NHC TV on CEF based viewers.
    I did leave an IM and a notecard with both the NHC TV creators when this problem became apparent but I didn’t hear anything back.

    Anyone with an NHC TV should contact the TV creator/NHC support and point them to https://jira.secondlife.com/browse/BUG-11485 , which explains exactly what the problem is.
    This cannot be fixed in the viewer.
    In a nutshell – the NHC uses a redirect from http to data uri and google block this for security reasons. Chrome web browser also blocks the NHC media URLs.

    Whirly Fizzle

    March 24, 2016

  • Hello cowgirl Crystal… the TV I use is XControl Tv FlatScreen Black by DΣĀDLȲ ĢƟÐ (deadly olivier). But I guess you can use any TV that doesnt use a redirect from http to data uri. Hope that helps

    Mysty Baker

    March 31, 2016

  • Hmm… I never had any problems at all, even after the latest version. People not having this plug-in at all on their computer is a mystery to me. Unless an outdated version of it might explain why a few things did not worked, but otherwise… This has always been a must have on a daily basis of Internet browsing. >.>

    Hyokkuda

    March 23, 2016

  • This is a wonderful world wide release from Team Phoenix. A world class viewer that has taken everyone of us to the edge of their dreams.
    I place one knee on the ground look up at the awestruck glowing flames of the rebirth of the Phoenix-Firestorm.
    Thank you so much for all your hard work.
    Lord Drakeo

    Lord Drakeo

    March 23, 2016

  • One thing that should be noted is that the CEF update also broke most HUDs utilizing prim media with the SL URI scheme. So if you have a HUD that suddenly is giving you “URI was blocked due to an untrusted source” errors, take a look at this JIRA:

    https://jira.secondlife.com/browse/BUG-10866

    Jasdac

    March 24, 2016

  • Actually scratch that. Firestorm seems unaffected, I’m not sure why customers have reported it not working.

    Jasdac

    March 24, 2016

  • I’m on Linux (14.04). I already had Google Chrome installed, but I was still getting a “Media Plugin has failed” message every time I start up Firestorm, so I installed pepperflash plugin from the repositories, that didn’t fix anything.

    Callak

    March 24, 2016

  • The wiki from which Jessica copied at least the Linux portion may still need some polishing up. Try installing just the plugin:

    sudo apt-get install pepperflashplugin-nonfree

    Mister Acacia

    March 24, 2016

  • Yeah I already did that, as I said, I installed it from the repositories.

    Callak

    March 25, 2016

  • Actually that solution good for debian based distros, example ubuntu, but on non-debian (yum based) that pepperflash plugin dont help…

    Peeter Tamerlane

    May 29, 2016

  • Update: Ok, a friend informed me it works fine with the 64 bit Firestorm Viewer, so I tried it. Indeed it does, so the problem only occurs with the 32 bit havoc version of firestorm for Linux. I don’t know if that’s a known issue or not. The only reason I wasn’t using 64 bit anyway was because I thought physics upload was broken in it, but I had it explained to me by a friend that only the physics calculator was broke, which I don’t really use anyway, I can still upload my own physics model. So, I’ll just keep using Firestorm 64.

    Callak

    March 29, 2016

  • Strangely, I haven’t had to change anything…TV has continued to work without any interruption at all.

    Lee McKay

    March 27, 2016

  • As cowgrl Crystal asked, I would also like to know if there is another TV besides NHC that will auto start youtube videos for others wanting to watch. I have Damani MediaViewer, but it only works for the person controlling it.

    AmberStarfield

    March 29, 2016

  • Do you mean that when you play a Youtube Video on the Damani TV, the video does not start to automatically play for your friends when you click the play button? They all have to click Play on the TV? So you are all watching the video at different times?

    I went to check with 2 avatars at the Damani store and when one avatar chose to play a Youtube video the other avatar saw the video start to play at the same time so it seems to be working Ok.

    Location of the demo TV at the Damani store is here: http://maps.secondlife.com/secondlife//181/108/37

    Note that the Damani TV was updated recently (it had actually been broken for quite a while when YouTube changed their API) but the latest version works just fine on CEF enabled viewers.
    Make sure you have the latest “Damani MediaViewer 1.82” version.

    Also make sure everyone has “Allow media to autoplay” and “Allow scripts to play inworld media” enabled in Preferences -> Sound & Media -> Media.

    Let me know if the Damani still isn’t working for you.

    Whirly Fizzle

    March 29, 2016

  • My TV is “Damani MediaViewer deLuxe 1.93”, and no it does not auto start for others that want to watch with me, even though they have “enable scripts to play media” checked. All that others see is the TV’s program selection screen. I have also been having trouble seeing many other random media viewers since this last Firestorm “update”… I’m ready to downgrade.

    AmberStarfield

    April 3, 2016

  • Sorry about the vent and I know it’s not the fault of the Firestorm team the LL decided to break most the media in SL without so much as an apology. Perhaps now would be the time for some good scripters to step up to the plate and rake in some profits, seeing as many of us need new TVs that work.

    AmberStarfield

    April 3, 2016

  • No worries 🙂
    I didn’t see a 1.93 version at the store. I’ll go back to check now.

    Whirly Fizzle

    April 3, 2016

  • Hmm the 1.93 deluxe version is working okay for me too. When I have 2 avatars logged in and one of them presses play on a video, both avatars see the media start to play at the same time.
    https://gyazo.com/9d87efbeed869b644f82691c8e5a8433

    Which viewers are your friends using?
    Are you all on Windows?

    Whirly Fizzle

    April 3, 2016

  • Whirly Fizzle

    March 29, 2016

  • Hi Whirly, I own the VEA TV; I downloaded the Plugin and my TV still doesn’t work. Do you have any suggestions?

    Anon

    April 1, 2016

  • Anon, Are you on Windows, Linux or Mac?
    Are you using Firestorm 4.7.7 or an earlier release?
    Which part of the TV does not work? Can you tell me which section of the TV you are using from the TVs main menu.

    Whirly Fizzle

    April 1, 2016

  • I’m using the latest version of Firestorm (Firestorm version: 4.7.7.48706) and I’m on Windows. As I said, I’m using the VEA Television. I’m just using the Main TV, the TV that I am using is “VEA 1 HDTV eMotion 1.12b”. I can browse through the movies, but I when I go to play the movies they never appear.

    Anon

    April 1, 2016

  • Thanks!
    I checked the “VEA 1 HDTV eMotion 1.12b” at the VEA store & the movies are playing fine for me on Windows.
    All these movies are actually Quicktime media, not flash, so the flash plugin will not help here.
    The quicktime plugin is bundled with the viewer now.
    Can you go to Preferences -> Network & Files -> Connection
    Make sure you have “Enable Plugins” ticked.

    If that doesn’t help, which version of Windows are you using?
    Can you see movies play on the TV when using the Linden lab viewer from https://secondlife.com/support/downloads/ ?

    Whirly Fizzle

    April 2, 2016

  • Can you also check if you can see the movies playing on the VEA TV at the store here: http://maps.secondlife.com/secondlife/Palm%20Bay%20Beach/206/53/25

    Whirly Fizzle

    April 2, 2016

  • New release play no media on Linux Mint 64 bit.
    Audio works fine, media stops with withe screen.
    Testest on different machines .
    Singularity 64 media play very well on the same machine.
    Whats wrong with Firestorm media?

    Palmers

    April 2, 2016

  • Not all media will work with the new viewer. You do need a different flash player for this Firestorm release. Try
    sudo apt-get install pepperflashplugin-nonfree
    Also see http://wiki.phoenixviewer.com/32-bit_viewer_in_64-bit_linux for more about using the viewer in Linux

    Mister Acacia

    April 2, 2016

  • Sorry, but its already installed!
    http://wiki.phoenixviewer.com/32-bit_viewer_in_64-bit_linux
    I read the site before. All trys without success.

    Palmers

    April 2, 2016

  • Are you using the 32bit or the 64bit version of Firestorm Palmer?
    What type is media is failing to play? Is it flash or quicktime, html5 or something else?

    Whirly Fizzle

    April 2, 2016

  • This viewer has totally gone downhill :O
    Everything is fine apart from all the new added running processes in the background when logged in, sl plugins was fine but still a pain in the butt for that reason, but now you get a whole load of new processes with firestorm in sl :O
    Not good!!!

    xchrisx

    April 3, 2016

  • I use Linux Mint 17.3 64bit and Firestorm 64 bit.
    All Audio streams and inworld voice work.
    But ALL videos inworld not.
    All Media Codecs works perfekt outside from SL on my machine.

    But when i run Singularity 64bit on my system.
    ALL … Videos works great inworld. 0.o

    Firestorm media stuck with white screen after loading.

    btw. My test TV is a NHC with the NEWEST update.

    Ty

    Palmers

    April 3, 2016

  • Ahhh! NHC TV….
    I’m afraid you are out of luck with the NHC TV. It will not work on any CEF enabled viewer on Windows. Linux or Mac.
    There is nothing wrong with your system or the viewer.
    That TV will work fine on Singularity viewer because it hasn’t been updated to CEF yet, it still uses the old Webkit.
    The media links the NHC TV uses will not work on Chrome web browser either.
    The problem with the NHC TV is that the media URLs it uses redirect from http to data uri and Google/Chromium/CEF block this method of redirect because of security issues.

    You can find full details here: https://jira.secondlife.com/browse/BUG-11485

    There is no way this can be fixed in the viewer & google stated they will not fix it either – see https://bugs.chromium.org/p/chromium/issues/detail?id=64092#c15

    The NHC TV creator will need to update the TV set to be compatible with CEF.

    Whirly Fizzle

    April 3, 2016

  • Pepperflash plugin is absolutely indiskutabel!
    We are using Linux OS with the aim spying software on the computer to minimize. Goggle Chrome installation is the exact opposite of that policy.

    Ito Hotaru

    April 4, 2016

  • yeah you can see the movies but not the LIVE TV using the vea curve tv . and my game krafties i play i can no longer scroll in the hud i have to grab and drag like im stupid mac user horrid. Im am windows and Microsoft all the way.

    Firestormfuckedmeintheass

    April 7, 2016

  • I checked the VEA curve TV at their store.
    The movies use Quicktime media, but the Live TV shows use Flash media.
    The Live TV plays ok for me on Firestorm 4.7.7 on Windows 7.
    HOWEVER – some of the Live TV channels do not play, all you see on the TV set when this happens is this: http://prntscr.com/apa5oa
    These channels will not play in a web browser either.
    Example, http://vaughnlive.tv/aliensandufos7
    This channel says “Channel closed for violating Broadcast Guidelines” – http://prntscr.com/apa6ay
    There is nothing we can do about those channels that have been taken down. You’ll need to contact the TV creator about that, though they won’t be able to do anything either.

    For the Live TV shows that are still broadcasting though, hopefully your problem is just missing the PPAPI flash plugin needed to play flash media on CEF viewers.

    1. Go here: https://get.adobe.com/flashplayer/otherversions.
    2. Select the correct operating system and select the download for “FP 21 for Opera and Chromium – PPAPI” in the list.
    3. Download, Install, Relog viewer and you should be fixed.

    Whirly Fizzle

    April 7, 2016

  • OHH! This wasn’t a response to me but this explains it! So…the VEA uses Quicktime with the movies but Flashplayer for the TV shows? I didn’t have Quicktime installed, the TV was playing the TV shows and Movies using just Flashplayer, previously. I do remember that my bf mentioned that he could see the movies, but he has Flashplayer and Quicktime installed. I guess I’ll see if Quicktime works (I didn’t really want to install Quicktime because bugs you to update all the time), but I’ll give it a try!

    Anon

    April 10, 2016

  • You shouldn’t need to install Quicktime on CEF enabled viewers. Quicktime comes bundled with the viewer.

    Whirly Fizzle

    April 10, 2016

  • Yeah, there is a problem. I contacted the owner/creator of VEA televisions a few days ago, we tried troubleshooting the VEA television that I own. Well, she claimed that the VEA televisions work using ONLY Flashplayer, but they do not. I could watch the TV shows but not the movies. She eventually had me install a “QuickTime Alternative” which she personally has installed, and the movies started to play. Unfortunately, that was short-lived, now my TV does not play movies at all. When I go to play movies on my TV, nothing appears (I did not change anything).
    I figured I should try installing the full Quicktime, I noticed this article that was written 2 days ago – https://support.apple.com/en-us/HT205771 It says that Quicktime is no longer supported for Windows, and will no longer be updated, how will this affect Firestorm if you claim that it has Quicktime “bundled” with the viewer; will this be an exploit? I am currently left with more questions than answers, and a TV that still does not work. It’s really too bad that linden lab “changed how media works”; my TV used to work great before. 🙁

    Anon

    April 16, 2016

  • Sorry, wrong link! It’s this one http://www.wired.com/2016/04/uninstall-quicktime-on-windows/ ~ 2 days ago.

    Anon

    April 16, 2016

  • Erm, that article was actually written 1 day ago, but here is two other articles explaining the danger of having Quicktime installed for Windows. http://www.cnet.com/news/you-should-uninstall-quicktime-for-windows/ and http://www.snopes.com/2016/04/16/government-advises-windows-users-to-delete-quicktime/

    Anon

    April 16, 2016

  • I was incorrect in what I said above – that you don’t need to have Quicktime installed on Windows on CEF enabled viewers because it comes bundled with the viewer.
    Quicktime *does* come bundled with the viewer (all viewers, not just Firestorm) but Quicktime media will fail to play unless you actually have Quicktime installed from http://www.apple.com/quicktime/download/

    The TV creator is incorrect – most of the VEA TV movies do need Quicktime to play.
    When you play a movie on the VEA TV and watch the viewer log, you can see it’s launching the Quicktime plugin.
    Example:
    llplugin/llpluginprocessparent.cpp(1029) : 2016-04-15T16:46:03Z INFO:#Plugin LLPluginProcessParent::receiveMessage: plugin version string: QuickTime media plugin, QuickTime version 7798000

    Thanks for bringing up the latest news about the QuickTime vulnerability.
    Windows users should certainly all uninstall QuickTime from their systems now. I did this yesterday.
    I can confirm that once QuickTime is uninstalled from the system, QuickTime media *will* fail to play in SL viewers.
    The only fix for this is for the TV creators to update their content to not require QuickTime at all.
    It is extremely likely that Firestorm will remove all QuickTime support for the next release, also pretty likely that the LL viewer & other TPVs will do the same.
    This is going to mean a lot of broken media content but it can’t be helped – creators will need to use other media formats.

    For now – uninstalling QuickTime from your system is enough to keep you safe – this automatically breaks QuickTime media working in the viewer, so you are protected.
    Instructions for how to uninstall QuickTime: https://support.apple.com/en-gb/HT205771

    Once QuickTime is uninstalled and you attempt to play QuickTime media on an SL viewer, you will just see a white screen.
    You can see in the viewer log that the QuickTime plugin still launches, but that the QuickTime version shows as 0 now and media will not play.

    Whirly Fizzle

    April 16, 2016

  • “She eventually had me install a “QuickTime Alternative” which she personally has installed”

    What was this? Can you give me a link?
    As far as I’m aware, there is no “QuickTime Alternative”…

    Also to note – TV creators using flash media really need to stop using this too.
    Flash is just as much of a problem as QuickTime when it comes to vulnerabilities & I expect it wont be long before support for that is killed in the viewers too.
    Switching to HTML5 media is the way to go now that most people are using CEF enabled viewers which support HTML5.

    Whirly Fizzle

    April 16, 2016

  • This is the link that she (creator) Meli Breen supplied: http://www.majorgeeks.com/mg/getmirror/quicktime_alternative,2.html I also agree that the TV’s should ONLY work using Flashplayer, to avoid potential issues or exploits that could affect Windows users. I was hoping that she was going to trade me a “fixed” version of my TV (as my TV is transfer/no copy).

    Anon

    April 16, 2016

  • I wouldn’t install that.
    According to https://en.wikipedia.org/wiki/QuickTime_Alternative it’s deprecated & hasn’t been updated for 2 years.
    It also includes the official Apple QuickTime plugin anyway & if that’s 2 years out of date it will have even more vulnerabilities then the latest official version of QuickTime.

    Whirly Fizzle

    April 16, 2016

  • “I also agree that the TV’s should ONLY work using Flashplayer”.
    Flash is on it’s last legs too & is also horribly insecure.
    HTML5 media is the way to go now for media content creators.

    Whirly Fizzle

    April 16, 2016

  • I am wondering if I should contact the creator of my TV concerning what we discussed. I was hoping for an updated TV that only uses Flashplayer, but considering that Flashplayer may be on it’s “last leg” what will that mean for TV’s in SL? Do you know of any TV’s that are updated to “HTML5 media”? If so, where? Thanks in advance!

    Anon

    April 17, 2016

  • Yeah it’s a good idea to contact the TV creator. I hope that all SL media creators are aware of the current QuickTime issue though.
    I double checked the VEA TV using an old webkit based viewer & it still uses the QuickTime plugin for the movies so this will affect old Webkit based viewers too.
    Remember when testing the VEA TV that not all of the movies use QuickTime – most of the old Classic movies do, for example The Night Of The Living Dead.
    Main menu -> Movies -> Classics -> Most Popular -> Night Of The Living Dead.
    Those QuickTime movies also fail to play for me on an old webkit based viewer now that I uninstalled QuickTime from my system.

    Afraid I don’t know of any TV sets that only use HTML5 media. The VEA TV seems to be the most widely used TV set on SL as far as I can see. In my opinion it’s also the best one currently available.

    The NHC TV is currently dead on all CEF based viewers – that’s for a different reason & it can only be fixed by the creator (details on https://jira.secondlife.com/browse/BUG-11485).

    Whirly Fizzle

    April 17, 2016

  • Whirly Fizzle

    April 16, 2016

  • Thank you for the information and for checking out the VEA TVs! I assume this will be a lot of work for media content creators to upgrade to HTML5 media. I think that it’s best to hold off buying a new TV until media content creators all know of this issue.

    Anon

    April 17, 2016

  • Actually, the word that I meant to use was “update”, but you get the point. 😛 I’m linking the website that you provided “https://modemworld.me/2016/04/16/quicktime-for-windows-uninstall-today/” to media content creators. So, hopefully, it will be easier for creators to recognize the issue from an SL perspective.

    Anon

    April 17, 2016

  • I don’t have a Krafties HUD to check, but I’m fairly sure the problem is going to be https://jira.secondlife.com/browse/BUG-11587 – Internal Browser, mouse scrolling does not scroll

    with css: overflow.
    This is a bug in CEF & hopefully will get fixed.
    For now, the workaround is to click & drag as you already worked out.

    Whirly Fizzle

    April 7, 2016

  • I was using the 32 bit version. I updated flash as well as quick time player on my computer, and the videos started playing again, but there was no audio. I switched over to the 62 bit and everything works.

    Exandir

    April 8, 2016

  • its a shame when one writes serveral times in ims and notecards that not even a reply comes from the creator of the nhc tvs and receivers

    lillith fearsum

    April 26, 2016

  • So if its a problem with HNC tv and definitely not FireStorm… then why does it miraculously work in Singularity? oops much ?

    Ulrich Nielsen

    April 27, 2016

  • Singularity still uses the old Webkit for media, not the new CEF (Chromium Embedded Framework).
    The NHC TV will work fine on old Webkit based viewers.
    CEF/Chromium/Google block the URL redirect method that the NHC TV uses because of security reasons. There is no way to fix this in any CEF enabled viewer.
    Please see this JIRA issue explaining exactly why the NHC TV is will not work on CEF viewers: https://jira.secondlife.com/browse/BUG-11485

    Whirly Fizzle

    April 27, 2016

  • ‘OK’ Lots of discussion about Old, Perpetually Security Hole-ridden, Quirky Tech. I have one simple question:

    When will LL and Firestorm support HTML5 Media on a Prim? Anything less is a Security and Usability Cluster FRACK!

    Rogue

    May 2, 2016

  • HTML5 media is supported in all CEF enabled viewers.
    Those include Firestorm 4.7.7 & the LL viewer.

    Whirly Fizzle

    May 3, 2016

  • When will we no longer have to install Flash player & Quicktime, to take full advantage of Shared Media?

    Rogue

    May 9, 2016

  • When creators stop using Flash and Quicktime media in their products 😉

    Quicktime support is being removed from the viewer actually, because of http://blog.trendmicro.com/urgent-call-action-uninstall-quicktime-windows-today/
    No-one on a Windows system should have Quicktime installed now.
    LL are investigating alternative plugins for handling media that currently needs Quicktime to play.
    I’m fairly sure the next Firestorm release will not support playing Quicktime media – though this depends on how quickly LL release a viewer without Quicktime support. We can’t really remove support from Firestorm until LL do.

    As for Flash media, not sure. Creators do not need to use flash media now that we have CEF, they should switch to HTML5. Unfortunately there is still a lot of content on the grid that requires Flash or Quicktime media to work.
    I do know VEA TV’s are removing all Quicktime media in their next update. Hopefully other media creators will do the same.

    Whirly Fizzle

    May 10, 2016

  • Glad they’re looking for alternatives. Right now, my Millions Media DVD player is a brick. Their movies require Quicktime to play. But hey, if I want to watch Youtube videos, my TV still works…:)

    LizzyL

    June 25, 2016

  • LL now have a project viewer available which removes Quicktime support from the viewer (on Windows) & now uses LibVLC to play media content which used to need Quicktime.
    You can download that viewer to test your TV here: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Project_VLC_Media_Plugin/4.0.6.316258

    This viewer will currently play .mov media but it appears that support for .mov may need to be removed because of licensing issues.
    Ref: https://jira.secondlife.com/browse/BUG-20024

    Whirly Fizzle

    June 25, 2016