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Technical problems

We’ve been experiencing some technical problems today with our website resulting in false ‘new release notifications’ as well as broken download links on the website. We are currently working to resolve these issues and will update this blog once we are back to normal.

To be clear, there was not a Firestorm or Phoenix viewer Release today, the latest firestorm version is 4.1.1.28744 and the latest Phoenix version is 1.6.1.1691. The login screen notifications were in error.

You can still find download links on our wiki page in the meantime.
http://wiki.phoenixviewer.com/downloads

We apologize for the confusion and inconvenience.

The Phoenix Firestorm Project, inc.

  • cant open phoenix

    jilli

    July 30, 2012

  • phoenix wont open

    jilli

    July 30, 2012

  • Wish I knew that before I removed old Firestorm 0_o

    ZippoBrune

    July 30, 2012

  • I wish I knew that before I removed Firestorm…. Good thing I have Phoenix!!

    ZippoBrune

    July 30, 2012

  • There is something really wrong with Phoenix and your whole website… Phoenix just crashed my Internet!!!!!!

    ZippoBrune

    July 30, 2012

  • Yea I can’t open firestorm either. It crashes before the log in page even finishes loading. Apparently it’s ok inside though. I have a friend who’s been logged in for awhile and she’s doing fine. Strange.

    Ona

    July 30, 2012

  • Can log in with FS but Phoenix won’t clear the loading screen, the bar hangs at about 90%. I am logged in as I can hear ambient sounds and others can see me but the world won’t appear.

    Daemon

    July 30, 2012

  • Can’t get SLVoice to give me a dot on my desktop. Having a hard time figuringing this out becasue it works just fine on my laptop. Clean re-installs, clearing caches, Windows Firewall, anti-virus software … none of those have worked. Help someone.

    Pastor Bright

    August 5, 2012

  • yes lm having issues of not rezzing lve been a cloud for the past 12 times l logged in so please fix this

    Nita Haven

    August 7, 2012

  • Got to love it when LL does upgrades? that only work with their browser which is about as good as bad gets, in my personal opinion. Since they let loose the dogs of war called pathfinder I have become a female, a red cloud, naked and not certain what else. I am hopeful that the great team at Phoenix will be able to help all of us in our quest to have a really good browser ie. Firestorm. Thank you for letting me vent

    Bryan

    August 11, 2012

  • Supporting Viewer 1.2.3 functionality isn’t Linden Lab’s goal. They concentrate on their current platform. As far as that goes…

    Anonymous No. 2

    August 11, 2012

  • ok can someone pleaseexplain what pathfinder is

    david janman

    August 13, 2012

  • cant open firestorm

    julie

    August 14, 2012

  • I’ve been using the latest viewer version since it came out. First experience was good (fly button hurray!) but after a while I had problems directly after logging on; very choppy and made me crash several times and when finally inworld it took 2 minutes untill the chop lag stopped.Today however I can not log on at all anymore, Windows gives me the “Firestrom doesnt work anymore”error, clean reinstall etc. didnt help. Now back on the previous version all works ok, no lag or other problems.

    NL Sperber

    August 14, 2012

  • I’ve been using the latest viewer version since it came out. First experience was good (fly button hurray!) but after a while I had problems directly after logging on; very choppy and made me crash several times and when finally inworld it took 2 minutes untill the chop lag stopped.Today however I can not log on at all anymore, Windows gives me the “Firestrom doesnt work anymore”error, clean reinstall etc. didnt help. Now back on the previous version all works ok, no lag or other problems.

    NL Sperber

    August 14, 2012

  • Same here phoenix Viewer 1.6.1691 doesnt work either for me nor Firestorm. although, it does work for my GF and my two brothers go figure. Sucks to be me I know but what solution is their? I uninstalled phoenix along with some (86) FILE my brother told me about. restalled… still nothing. same as above. get to about 90% log in and it stops. My GF says I am logged on but I cant go passed the log in screen.

    Miguel Hernandez

    August 16, 2012

  • I have been using Phoenix viewer since 7/19/2012 and I have not had any problems with it until recently. I can log into to game, but once I am logged in I get a message that my clothes won’t load but others can see me normally. All I see is a cloud of smoke. I have tried uninstalling the viewer and reinstalling hoping this would correct the issue but it did not. I have been having this issue for 3 days now. I am unable to enjoy the game like this and someone please help me out with this issue. Thank you

    Amy Howze

    August 18, 2012

  • Hello, I know that Frank’s Place has quite a bit of lag. I am crashing more than 20 times today. I am a hostess there. Are there any settings I can use to help against crashing? I turn off particles and have my draw distance at 60. Please help. Also i have to click 3-5 times to log in… it is frustrating. I know you guys are doing your best. and thanks for the support.

    a neon devil breath

    August 19, 2012

  • The “Log in” option is no longer showing. I un-installed Firestorm and re-installeed it and there is no way to access SL. What should I do? Thanks-Cougo

    Unknown

    August 19, 2012

  • I turns out the “window size” setting is being changed to a huge size every time I try to log in. So I go to “debug”/”set window size” every time but there still isn’t a size that fits a standard lcd monitor.- Cougo5

    Unknown

    August 19, 2012

  • I have read your articles for a long time, and i think you really did a good jod.I have formed a habbit to read your articles.And now i hope for more good jobs. rs gold , runescape gold

    youjioa rs

    December 24, 2012

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