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Server Side Baking on the way!

Firstly I would like to extend my sincerest appreciation to the overwhelmingly positive response by our users to my last blog post. Truly it is that kind of support that keeps our spirits high and morale strong and that motivates us to keep on keeping on. Thank you!

Big changes coming!

As some of you may have already seen, LL has released a blog post about the upcoming Server Side Baking (SSB) changes, also known as Server Side Appearance (SSA), also known as Project Sunshine. You can see the blog post here http://community.secondlife.com/t5/Featured-News/Faster-Avatar-Loading-on-the-Horizon/ba-p/2026857 AND a Torley video explaining the whole thing here http://youtu.be/jwglL3VXI80 (highly recommended you watch it!). The release of that blog post and the video suggest it wont be long now before LL flips that switch.

Huge migration – please be patient!

Although the majority of Firestorm users are on 4.4.0, as of today, according to LL statistics, we currently have roughly 85,000 users still on Firestorm versions that do not support Server Side Baking. On top of that we have roughly 60,000 users still on Phoenix versions that also do not and will not support Server Side Baking. This works out to roughly 145,000 users who will need to migrate over to whatever our most recent Server Side Baking supported Firestorm version happens to be. During this time we ask that you please understand our support team is going to be absolutely inundated. Please be patient with them. They will be doing their best under extremely difficult circumstances the likes of which we’ve never had to deal with.

Update coming…

You may have noticed that I said, “…whatever our most recent Server Side Baking supported Firestorm version….” This is because we are hurriedly trying to get a 4.4.1 release out with major bug fixes to our 4.4.0 release. However, since we still have no accurate ETA from LL on when they will roll SSB out, we do not know if we will be able to get 4.4.1 out in time. Whether you update to 4.4.0 now or wait in hopes that we’ll have a 4.4.1 out will be up to you, but I would recommend you update now.

In Torley’s video he mentions a stage that “includes some polish.” This refers to a code drop from LL a few weeks ago with a little over 100 code changes. We very much hope to be able to include this code in the 4.4.1 update; however, at the time of writing this, the state of that code is, by LL’s definition, “unstable.” Chances are we won’t have this polish for 4.4.1, which may or may not lead to yet another update to 4.4.2.

Keep yourself informed daily!

A lot is up in the air right now for everyone. We are all approaching a time of confusion and difficulty, but in the long run it will all be for the better. Accurate planning is nearly impossible, and things may frequently change at a moment’s notice. I ask that you keep an eye on the blogs during this time to keep yourself updated frequently with what is going on and help everyone by trying to keep yourself and those around you informed.
Recommended blogs for keeping up to date:
http://modemworld.wordpress.com/ General SL information
http://blog.nalates.net General SL information
http://letteponnier.blogspot.ca/ Firestorm specific, esp support related.
And of course we will continue to keep you posted here.

Sincerely,

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc.

  • [...] To go along with the Linden blog post about Server Side Appearance (baking) Jessica has published an article on where the FS Team is with the next release of Firestorm. See: Server Side Baking on the Way! [...]

  • Hello, I heard they may be a workaround for getting back normal height adjust. If so, will that make it in 4.4.1 ?

    Firestormer

    May 30, 2013

  • The Linden Labs blog post is so vague about the timing that it’s hard to feel any sense of urgency. They need to do some testing before this is switched on grid-wide, just to find out what sort of load will be on the new baking servers and how their own network traffic will change when they’re not dealing with just a few regions on a beta grid. Yet all we have on timing is “A server-side update, rolling out soon.”

    You are doing more to support users than Linden Labs appears to. If they can’t give you any sort of timetable, after all these months of exhortations, one might wonder if they are capable of organising anything.

    Wolf Baginski

    May 30, 2013

  • Jessica, all those complainers you mentioned in your previous post simply have NO CLUE what it takes to create software as complex as FS. I have often said, I’m surprised SL works as well as it does. And you guys ROCK!

    Yes, I’ve seen bugs in 4.4.0; mostly objects that fail to rez. A right click where it ought to be and it appears. But also, with 4.4.0, I am getting MUCH MORE AWESOME frame rates. Used to be 19 GPS max, but now, 30 and higher is the norm. Whatever you did, KEEP IT THAT WAY in 4.4.1!

    You are all truly awesome. Thanks for the hard work.

    Mach

    May 30, 2013

  • hmm…well, what with all the users using Phoenix still, alot of them won’t want to go to Firestorm, including me – i say just give a small SSB update to Phoenix, then alot of users won’t commit SL-suicide

    Willie Hixantapo

    May 30, 2013

  • There’s only one problem: There is no such thing as a “small SSB update”. It’s a major refactoring of every part of the code that deals with avatar appearance. For extra added goodness, it also requires major revisions to RLV – and the Phoenix RLV code is several revisions behind.

    There’s a reason we’re not updating Phoenix. It’s far too much work.

    Tonya Souther

    May 30, 2013

  • if you know so sure it’s “just a small update” why don’t you make it yourself?
    It’s open source after all, and if you’re qualified to make that statement you must have already analysed the source code to the degree that you can quickly implement the change.

    Iala

    May 30, 2013

  • If ya don’t want to update to the awesome firestorm, then move to singularity, their new update has the SSB in it ready.

    I hate the look of 1.3, but if that’s ya poison, then that be best alternative for you.

    Snookums

    May 31, 2013

  • I find your last blog post (before this one) to be very amusing. You did an excellent job making people believe that you are doing all this voluntarily. I won’t be surprised if even your team did not know the truth behind all this.

    I guess no one knows that you sold Firestorm to LL, right? No one knows either that you currently work for LL, isn’t it? LL manage to do a fine job making people work on its viewer voluntarily without having to spend a dim (well, besides your monthly paycheck of course).

    Anyway, I know pretty much that a lot of peoples won’t believe but if you (the reader) REALLY want to see proof on how Firestorm is now the property of Linden Lab… send me an e-mail!

    Amy

    May 30, 2013

  • Heres a super strength tin foil hat Amy >remember…. Shiny side out , the other way has a tendency to cook your brain .

    LL Conspiritor

    May 30, 2013

  • Hahahahahahahahaha!

    Norton Burns

    May 30, 2013

  • Sorry guys. Someone accidently enabled the wifi in the secure unit.

    Amy's Psych Nurse

    May 30, 2013

  • That… is…… priceless!! LOL!

    Seamus Thane

    June 3, 2013

  • My reply to this is far too long to fit in a comment here. It’s on my blog at http://secondden.blogspot.com/2013/05/i-wish-we-got-paid.html.
    I will echo one comment that entry got, though: Throw down the “proof” right here. Not only is that one hell of a claim, but your email bounces.

    Tonya Souther

    May 30, 2013

  • oh, you forgot to mention LL is also deliberately releasing poor quality software through FS in order to drive people away from Second Life.

    Please provide the evidence and the reasoning for that as well, we’re waiting in amusement.

    Iala

    May 30, 2013

  • Amy, you are (I think deliberately) shooting at the wrong barn and missing.

    Truth be told, Linden Lab may find the overwhelming success of TPVs a royal pain in the arse, but at the same time they gladly keep taking advantage of the open-source community’s results. Or, to be more precise and, inevitably, unfriendly: they exploit them.

    Raymond Martinek

    May 30, 2013

  • Would it been better if LL’s viewer were proprietary the one and only? I doubt it…
    Truth be told, LL probably would gladly move the entire burden of developing free open-sourced viewers to TPV teams, while itself caring about server-side stuff only (and making money out of it). But practically it’s hardly possible (for various reasons), so LL is forced to develop their own open-sourced viewer. Would TPV teams be able to build their viewers from stratch, without LL’s code? Who knows… But if LL takes some code from TPVs — it gives it back in their own viewer. GPL, LGPL, etc. require to give back what you’ve taken.
    Anyway, in some sense, all FS users exploit FS team, and produce money for LL. S’est la vie…

    Allex Alcove

    May 31, 2013

  • … and this, right here, is a great example of why Jessica shouldn’t even bother disallowing comments for future posts: the ample majority of what would otherwise be charitably described as ‘negative feedback’ is so visibly absurd as to strip itself of any shred of validity and become little more than food for jokes.

    We have a saying in Spain… “ladran, Sancho, luego cabalgamos” (“they bark, Sancho, therefore we’re riding”), its meaning being that even idiotic rants can be taken, in and on itself, as a measure of progress: After all, dogs just can’t help being dogs… but once you take their barking for what little is worth, you come to realize that they’re doing it… because you’re moving :)

    Landaree Levee

    May 30, 2013

  • LUL troll

    I hope none of this affects the OSG version of Firestorm.

    Aaack

    May 30, 2013

  • The OpenSim version will still work on SL with server-side baking. We have absolutely no plans to do anything that would break Firestorm on OpenSim.

    Tonya Souther

    May 31, 2013

  • Yesssss I don’t go to SL anymore so it’s awesome news OSG is not affected by this madness, thank you Tonya!

    Aaack

    June 1, 2013

  • *gives cute Jessica Lyon a big hug*

    VolmarrGoth Vollmar

    May 30, 2013

  • 145,000 people still on Phoenix and I thought I was possible the only one.
    I see also a list that came from LL saying most of the other TPV were ready for the change, shame others updated but Phoenix not.

    June

    May 30, 2013

  • Read it again. Less than half that are on Phoenix. As to why Phoenix won’t get updated, that’s been discussed to death, and no amount of argument here will change the fact that Phoenix will not be updated again.

    Tonya Souther

    May 30, 2013

  • Phoenix was updated years ago, it’s called Firestorm.

    Now go back to sticking your head in the sand.

    Iala

    May 30, 2013

  • No its not in the sand I have tried all of the Firestorms but they do not meet my requirement of ease of use.
    It is in the way it deals with IMs and Notifications by putting a small marker in the top right corner with a number on it. I miss seeing them appear and miss the IM etc.
    On Phoenix and others I get IMs and Notification clearly.

    June

    May 31, 2013

  • You do know that it’s customizable in preferences, and also when you go to log in changing the Skin preference. Setting that to Phoenix and taking a look through preferences will change that. It showing up in the top corner is based off of LL’s coding for their viewer. those icons are called chiclets. I don’t recall offhand if they’re fully removable, but the IM windows can be configured to show the tabs anyway you want, it being on the bottom or on the side. Just have to make the change and get used to it. Won’t take too long to get used to it, especially if you use it quite often.

    Ben Rascal

    May 31, 2013

  • But but did you check FS preferences under Chat? you can do that in FS.
    Alternatively you have “others”.

    Aaack

    June 1, 2013

  • If NONE of the FS viewers meet your need of “ease of use”, perhaps the viewer is not the problem. A lot of this “issue” you describe is going to be chat based which is largely in the hands of LL now. I put it in quotes because your a stretching things pretty far to call that an “issue”. This is 2013, you have a choice of almost half a dozen viewers to use….Pheonix is not one of them.

    Soda Sullivan

    June 2, 2013

  • I’ve not missed a notification or im in firestorm…
    Maybe if you used a tenth of the time you use to complain about firestorm to actually get used to the product, you’d figure out how it works and still have time for lunch and dinner before you’re out of the time you set aside.

    Iala

    June 3, 2013

  • Which part of “Phoenix is now unsupported” is hard to understand?

    Elwe Ewing

    June 4, 2013

  • Yes Tonya you are right I quoted incorrect should have said 60,000.
    Sorry also I did not want to imply an argument and as you say been clearly said the Team do not wish to update Phoenix. Nice of LL to advise me though of my alternatives when Phoenix fails me.
    Thanks to the Team for past provision of Phoenix it serves me well.

    June

    May 30, 2013

  • Reason I am still on Phoenix is simply that Firestorm sucks.

    There is no Phoenix mode for it and I simply hate how Firestorm works and looks.

    Sort of how Microsoft has tried to jam Windows 8 down the throats of Windows 7 users.

    The old version is just infinitely better than the “Upgrade”

    Zorro

    May 31, 2013

  • No Phoenix mode in Firestorm? http://www.youtube.com/watch?v=_sM3-yQVDEw

    As for jamming software down your throat, please point me to where we forced you to use Firestorm. And thanks for that constructive feed back. “Firestorm sucks” really helps us narrow down and identify the specific problems you’re having with it. We’ll definitely be able to fix it now. ;)

    Jessica Lyon

    May 31, 2013

  • Don’t bother, dear, don’t you know, that all bugs fly away and die in horror when one says “It sucks!” ? This bug-hunting-and-bewitching method should be added to jira asap.

    Allex Alcove

    May 31, 2013

  • It take effort to change, whether it be voluntarily or imposed. That which is imposed is normally because the old way is no longer able to be fixed, or blocking progression. And without progression we’d all still be painting pictures of stories on cave walls.

    So go jump back in yours Zorro, and hope that one day the world stops for you.

    Aven Navarathna

    June 1, 2013

  • Zorro, if you were as smart as a fox, you’d be clever enough to figure out how to use software, and kind enough to thank people for what they freely give you. “Firestorm sucks” really means “Firestorm is different, and I don’t feel like putting forth the intellectual effort required to learn it.” Alternatively put, it says, “I’m too stupid to adapt.” Blaming your stupidity on others pisses me off, sorry.

    That’s my stupid comment for the day.

    Michael Steele

    June 14, 2013

  • I haven’t had a good giggle for a while until I read “Amy’s” comment.
    I must try to think up some SL related conspiracy theory myself..may make for a fun Blogging meme.

    Barbie Blofeld

    May 31, 2013

  • here’s one I heard mentioned in a well known builders’ group last weekend:

    Did you know that all those griefers are actually Lindens in disguise, sent around the grid to harass the users into quitting SL?

    Iala

    June 3, 2013

  • I am looking forward to the 4.4.1 and i hope SL will be more fun again. I am very happy with FS.
    Personally, i wish sometimes things would be less complicated too. I just want to enjoy SL and not having to worry about settings, server baking, FPS and stuff like that.
    When i first heard about mesh clothes, i was actually thinking about meshes (like a mesh netting) but i don’t care if its mesh or not as long as i can see it. :P
    Normally i don’t read the blogs, i am sure other people don’t either.
    I just want my viewer to work, and FS is perfect for me :)
    Nadine

    Nadine

    May 31, 2013

  • Rest easy,
    Amy has been successfully relocated to our re-education facility Berkeley, CA.
    We found that she had been “tampered” with by aliens while on a junket to Roswell.
    We assure you there is no connection between Lyon Labs and Jessica Linden and we are entirely separate operations.
    We will be serving kool-aid in the lobby after a short informative video. Please place your “oxygen” masks securely over your mouth and nose and try to relax.

    Courageously yours,
    Governer Lin…. I mean Georgie Tungsten

    Georgie Tungsten

    May 31, 2013

  • Just to add a bit to Jessica’s suggestion to upgrade now to 4.4.0 versus wait for 4.4.1: We are hoping that there will be some definite performance improvements in 4.4.1 over 4.4.0, so the previous logic would be to wait. But, introduced in 4.4.0 is the new backup feature, which should mean the end of “clean” installs. My personal recommendation would be to upgrade now to 4.4.0, adjust all your settings the way you want them, then back them up. From that point on, if you crash or otherwise have settings corruption, or you misadjust something and don’t remember what, or – and this is the big win – when you upgrade, you can restore your settings with just a few mouse clicks.

    So if you’re looking to upgrade to Firestorm 4.4, you can do it now without that “have to redo everything” headache when 4.4.1 comes out.

    Mister Acacia

    May 31, 2013

  • Jessica and team thanks so much for keeping us as aware as possible of any changes. I for one wouldn’t swap my Firestorm for all the tea in China .. loves it to bits bugs ‘n all. Thank you xxxxxxxxxxxxxxxx

    Tattoo

    May 31, 2013

  • Is there anywhere I can log the things that i find horrible on firestorm and stop me transferring to see if they can be fixed?

    sylvie gossamer

    June 1, 2013

  • I’m not sure what you mean by “stop me transferring”unless perhaps you mean leaving Firestorm for another viewer. The best place to submit bugs is via the JIRA.

    Georgie Tungsten

    June 4, 2013

  • @Willie. You don’t get it. The severs run a v2/v3 platform now. Phoenix is a v1 viewer “portal” into a v2/v3 world. For the devs to get Phoenix to run right in secondlife they would have to completely tear down Phoenix and rebuild it replacing all those v1 codes with v2/v3 codes. Its not so simple as adding SSE codes.
    The simpler solution was to build Firestorm.
    Now with that said I have to add, its not Phoenix that’s busted, its your out of date comp that cant run Firestorm. So youre stuck with 3 options. Buy a new comp, beef up your old one or just be stuck running Phoenix till you cant even log in.
    BTW. If your comp is dying trying to run Phoenix then theres a good chance you wont be able to run a lot of the new online games or new game CDs on the market.
    You have to progress with the times big guy or be left out in the cold. Sorry but that’s the concrete truth of the matter.
    And P.S. You don’t have to run a beefed up Alienwear comp to run SL. I use a cheep off the shelf eMachine EL 1360 desktop and my mate runs a Gateway SX series desktop. Both run around $300 and theyre right off the store shelf comps.

    Deathstalker Blackheart

    June 1, 2013

  • Zorro. See my last post. If youre struggling to use Firestorm then its time for an upgrade. Firestorm runs great on newer off the shelf machines and you don’t have to beef them up unless you want to.
    As far as Firestorms looks. Theres a Phoenix skin in Firestorm you can use that looks just like Phoenix. Youre just stuck with default colors for now with it. That may change later though.

    Deathstalker Blackheart

    June 1, 2013

  • I’m more excited about the project they call Materials, which will introduce more modern mapping to objects in Second Life. finally we can have 2 or 3 LI objects that look like they’re 50ish LI! How goes on implementing that stuff?

    DoomRater

    June 2, 2013

  • Yeah I’d like to know about that as well, since SL release and other TPVs have the feature now. Can we see this added soon?

    Jas

    June 21, 2013

  • Thanks for providing the separate link to Torley’s YouTube video, but it’s not needed because the same video is accessible from the blog post you reference. :)

    I look forward to SSB… can’t wait!

    Seamus Thane

    June 3, 2013

  • as far as i was aware (and i freely admit i could very well be completely wrong), all those phoenix users are lucky to still have a v1 viewer at all, as LL stopped support for them years ago, hence the need to develop firestorm to comply with v2. well done phoenix team for managing to still make it a viable option until now. and as for amys comment…really??? if everyone at pheonix firestorm was on LL payroll, don’t you think maybe, just maybe they would be working on the official viewer? unless of course LL like embarrasing themselves by releasing better software than the official viewer, and claiming it to be someone elses work. in my RL work i often put right other shoddy companies work. i’ll have to remember to tell everyone that my fix was actually their work. use yer brain amy. if your gonna make a conspiracy, at least make one that works, where someone actually benefits?

    Grif McShea

    June 3, 2013

  • Oh Amy’s post was just a great giggle. I almost snorted my coffee all over the computer desk reading it. I’ve been subject to some idiotic claims as well (like stealing people’s IP with my combat system or conspiracing to have total monopoly over the combat market). But THAT ONE really made me laugh so hard…!
    Guys. You do a great job. I am fully aware that you work with code you get from LL and that sometimes things simply do not turn out that well. 4.4.0 was mildely said a desaster. But welp. i did not complain. i rolled back and i sit and wait for things to get right again. After 6 years in Sl this wasn’t the first time and won’t be the last time. People need to acknowledge that SL is still a huge “experiment” in which we are the “lab rats”, If you acknowledge that, you’re fine, promise.

    Aeon Voom

    June 4, 2013

  • “Lab mice” would sound much nicer, I think. Such pretty little furry white mouses. Anyway, SL is a game, after all. People’ve always wanted to have alternative worlds, but for a long time it was just a kind of science fiction. Mr. Rosedale and the LL team are the first who’ve brought this fiction to reality to such an extent. LL, and FS team, and others try their best, sure they’re not always perfect, and later someone will make it better, will surpass them, it’s another question. But even now everything is still not that bad.
    When ~25 years ago I first touched a PC (8 bit 1 MHz MOS 6502, 8Kb ROM, 128Kb RAM, no HDD, 840Kb 5.1/4 floppy, 256×256 VGA) — I could never thought then, that someday I’d be able to walk through a pretty good real-time 3D fantasy world chatting from my home with people over the Atlantic ocean… “Badly blinking IMs” bug and the like is not a disaster, I swear! Anyway, I don’t mind being a “lab rat”.

    Allex Alcove

    June 6, 2013

  • Well Amy never did Come back to reply to anyone (Maybe she would) but just blew up and left..Poor Tonya tried to get a hold of her that I can really respect person has a issue the developer themselves go ask them what the issue or problem they have is from the provided reply back info left in this case seems to be a dead e-mail. But Yea LL really need to stop making viewers all together and spend that money on better servers that does not stack more sim’s on one system then need to be. But it is a good thing SL is open source. Because at some point developers seem to think there program is So awesome that everyone accept there narrow view of how the program should work. IE Microsoft and Windows Vista, Or Programs that decide to make themselves start up on windows start up just because. At some point any one company seem to stop caring about what people want past the majority and lose the idea they started with and Ingenuity, be it they dealt with one to many unhappy customer/client Like this Amy person or they just think they are awesome and stop caring. I found my way here though a Link witch I probably won’t find my way back again so. Hopefully the firestorm team see’s my post although I probably never see anything that came from this post as I probably won’t find it again just wanted to say Firestorm is Awesome great team a lot of Ingenuity. Keep up the good work guys keep up your humor! Like the Joke loading screens and ect! I Haz Cheesebugers! =D

    Rei

    June 6, 2013

  • What you fail to understand is if LL stopped making their viewer, there would be no new third party viewers like Firestorm. All the TPV devs take LL’s viewer as a code base and modify it from there. Most of those changes are to the UI rather than the underlying engine running the whole thing. It almost has to be that way for things to work. LL has the advantage in that they also write the server side code. There are parts of the viewer that absolutely have to work together with the server side in very specific ways for the whole thing to work. Jessica has said several times that things like the rendering engine are just outside of the scope of their dev team. Even if they could redo some of that code it would quickly make maintaining full compatibility with SL a nightmare. So don’t knock LL’s viewer too hard. Sometimes the choices for the UI haven’t been the greatest, but the underlying guts are what have kept SL working.

    Crim Mip

    June 7, 2013

  • Sounds like an interesting time ahead. Is there anything that we can do to help you through this change?

    DiJodi Dubratt

    June 7, 2013

  • Could I suggest New World Notes at http://nwn.blogs.com/ as another blog that should be on everone’s reading list?

    mel

    Melacholy Lemon

    June 8, 2013

  • I haven’t even installed 4.4.0 yet as the last update caused so many issues for me such as pink screens and CPU’s overheating etc etc… no, my systems and drivers aren’t old or outdated (rolls eyes) and everything runs completely fine when playing other games on a multitude of settings so they’re not the problem.
    I used to pull between 70 and 90 fps without issues when using phoenix but saw that drop significantly to between 14 and 24 fps when I made the switch to firestorm, now however throughout the last few updates I’ve seen all of my systems whether old/new, amd/geforce, desktops or laptops struggle to pull 12fps on an empty sim with everything turned off and set to basic whilst looking at nothing but sky, they overheat so much I feel like the fans are about to fly them around the room.
    It may just be that v3 is just too heavy for the majority of peoples systems so it would be nice to see a lite version of firestorm if possible in the near future but as it stands at the moment I rarely log on and it’s directly because of such issues.
    I think you all do a great job and thank you for the work you all do, firestorm looks great and is far superior than the official viewer but v3 is just to heavy as a whole, unless steps are taken to streamline it I can see more people following suit and just not logging on as often until they eventually leave completely.

    afk

    June 12, 2013

  • I recently left phoenix v-1 viewer for firestorm v-2 viewer, partly to solve some issues but also on the word of the staff that clothing changes would be faster and better. Guess what, it sucks. Takes 5 times as long to change clothing in 2nd life and most of the time in order to make the changes I have to re bake.
    Why not be honest with us and tell us these things.. I have prefered your viewr over 2nd life’s lindens one, but come on, if yoru gonna tell us something, please make sure its true ok?

    Thank you
    TIFF

    Tiffany Balczo

    June 12, 2013

  • Ohh Tiff, Tiff, Tiff

    You need to read more than what you wish to hear. Lots and lots of people are running just fine, Some like myself ( running a 500 dollar rig) Have a few crash issues etc. But mainly FS works.

    Now that being said, neither the team or anyone else has a reason to “lie” to you. Speaking for myself, you can call me a lot of names but calling anyone a liar is a straight out insult that would call for some serious evidence before before allowing that word to pass your lips.
    I challenge you. I would, if I were a moderator, require you to put up some evidence before allowing you to make such a serious accusation. So where is your evidence of the lies being told? I don’t mean things that perhaps did not work out well on your machine but about the overall abilities and disabilities in FS.
    Show your proof or recant your statement. If you can do neither consider yourself ignored.

    Having lunch with the prophet,
    Georgie

    Georgie Tungsten

    June 13, 2013

  • Tiffany is true about the extreme slowness in changing clothes. I’m experiencing the same and I know other people affected by it. What’s wrong in her discourse is that (besides the fact that it might not happen to everyone):
    1. The issue appeared with version 4.4.0 (the previous version isn’t affected)
    2. “clothing changes would be faster and better” was about SSB that “is on the way”, but LL didn’t enable it yet (no everywhere at least).
    So, Tiffany, #2 isn’t a lie: it is an upcoming thing, that was told as it was. Meanwhile the 4.4.0 has this problem. So Tiffany misread (maybe) something, she expected to get the faster clothing changes now, but instead she got the super slow clothing changes.

    Due to this and other annoying issues in 4.4.0 (*), and since SSB is not active now, I switched back to version 4.3.1. Luckily I didn’t delete it. So I’d kindly suggest to the FS team to provide the download of the previous version in the download page for anyone, so that who has too many issues with 4.4.0 or is more comfortable with the previous one for now, can easily find a way to go back to the previous version, until 4.4.1 is out or SSB is enabled. Anyway, I know you guys are doing your best and I’m very thankful for FS. Good luck and keep up the good job! Hugs! :-)
    ———–
    * = even the right click pop up menu (V2 mode) works worser with me in 4.4.0: if I click something on the upper half of the screen, part of the menu goes outside the screen, because it no longer appears below the mouse cursor, in that case, where there is enough space. Since I like to build, it is very annoying.

    Destiny Wizard

    June 20, 2013

  • I am the one of the people using an older version right now. This is due to a bug I encountered in 3.3 and above (the infamous 100% CPU issue that’s floating around). I’ve heard it’s been corrected but honestly, until LL gives a definite time, I see no reason to bother. They said: “in two weeks”, how many months ago? I’ll do the whole reinstall process and hope the bug is resolved when they actually confirm this change is going to live.

    But don’t get me wrong, still appreciate all the work you guys do and I think you all do an amazing job! Just too lazy to bother with an update until it’s honestly mandatory. :)

    Cain

    June 13, 2013

  • The CPU issue you have is not an issue with the viewer, it’s an issue with your video driver. Here’s a link to the fix (which is on the Wiki) http://wiki.phoenixviewer.com/100_cpu

    Crim_Mip

    June 14, 2013

  • Appreciate the thought but no, that is incorrect. That is not my CPU issue, nor does anything listed on that page correct it. The bug was acknowledge in another JIRA by LindenLabs but no fix was ever confirmed. Oz said they believed they had it fixed in the most recent build following that JIRA but I have not updated to confirm it. Something about one of the protocols jamming and looping. Causing the viewer to begin eating up your CPU.

    Cain

    June 15, 2013

  • This issue appeared going from version 3.2 to 3.3 and persisted in all versions I tried up to the 4.0 one, I think it was. (The one that added all the new interface configurations, etc). Reverting to 3.2 was the only solution. I’m obviously not going to be able to keep 3.2 when LL eventually gets around to turning SSB on, so all I can do is hope. I’m not sure if there’s any more I can do to investigate or follow up on this issue myself but it was supposedly a bug in LL’s code, leaving TPVs unable to correct it.

    Cain

    June 15, 2013

  • I need some seriously help.

    My SL was working fine untill a month ago.

    was using Firestorm 3.4.1, decided to upgrade to 4.4.0
    Started to crash every few mins. Had messages that my drivers where out of date while they were completly up to date.

    Uninstalled firestorm…switched to 3.4.0
    thought i finaly fixed the problem…but then a few hours later i started to crash again frequently.

    I was having driver crashes even…untill i speeded up my gpu fan speed

    Today i’m still crashing out of the blue…clueless weither to try to update to 4.4.0 again…or switch to an even earlier version of firestorm or switch back to phoenix?

    Mina Firefly

    June 14, 2013

  • I went back to Phoenix.

    June

    June 17, 2013

  • It won’t work for you after July 9.

    Lee McKay

    June 27, 2013

  • “Speeding up gpu fan” might (might!) indicate problems of overheating… Or a glitch in drivers, it happens, especially on Win… Anyway, it’s just not possible to offer any solution basing on the information like that. You don’t even tell us what OS and GPU you have! Heh, “It worked — it doesn’t work anymore! SOS!”
    There’s a well known and established method of troubleshooting — to file a jira report about your problem here http://jira.phoenixviewer.com/

    Allex Alcove

    June 18, 2013

  • Dude, I don’t think anyone will help you here in the comments, I suggest you to seek for assistance at the groups inworld or the JIRA if you can’t get on line.

    Aaack

    June 25, 2013

  • @Crim_Mip,
    Thanks for the link but it is the viewer.
    All of my drivers are fine and working correctly, it only happens when using firestorm, also there are so many other people reporting this problem I doubt it’s anything but a viewer issue (we can’t all be wrong)

    afk

    June 16, 2013

  • [...] has a post up on the Firestorm Viewer blog. See: Server Side Baking on the Way. Jessica is talking about the unpredictable nature of viewer update releases coming from the Lab. [...]

  • Black Ort

    June 20, 2013

  • Well its on its way Linden hope for the 9th July, to stop SL for me with my Phoenix.
    Been a good few years with SL and will be a sad leaving.

    June

    June 22, 2013

  • Would you like a sympathy card for that whine?

    Lee McKay

    June 27, 2013

  • Question!
    Will there be 3D depth coming soon?

    Anonymous Fuzzball

    June 22, 2013

  • I would love to upgrade to 4.4, really I would. But the only reason I am in SL is for photography, and because of the LL bug, my primary raison d’etre is nullified with the new viewer update. Once that’s fixed, I will definitely update!

    Thanks for all your hard work, Jessica and team. It’s clearly a labor of love.

    shooter McGee

    June 23, 2013

  • I guess you don’t get it. You don’t have a choice about upgrading this time, unless you’re okay with just photographing gray blobs. And what LL “bug” are you talking about?

    Lee McKay

    June 27, 2013

  • Hey :)
    You might give FS4.4.1 (or if You prefer the upcoming LL viewer-update) a try and might be indeed happy to see that the most new introduced bugs are squeezed out right now.
    have fun!
    Dil :)

    Dil Spitz

    June 28, 2013

  • I see there are still 60,000 users who like me are still on Phoenix. I have not switched because Firestorm and the SL viewer are too laggy for me to use with my combination of broadband and laptop. I am just hoping that the new baking thing reduces the lag to the point i can use a new viewer. if not I will sadly be joining the exodus

    sylvie gossamer

    June 28, 2013

  • Phoenix is dead and still no OTR on firestorm after 2 years. Really a good work!

    Asha

    June 28, 2013

  • Well go use another third party viewer that has OTR…oh wait. I can only surmise one of two things based on the fact it hasn’t been added. One, it’s non-trivial to get working in a seamless fully automatic way and there have been higher priority features they’ve wanted to add first. Two, the actual demand for that feature just isn’t that high and they haven’t wanted to devote the time for that when there are other features they want to add first.

    I remember as a user who didn’t want/need it that it was a big pain in the rear with constant spam when people with no need for it enabled it and then messaged me. If it can’t be automatic, quiet, and handle combinations of users of it and non-users of it without constant crap in my chat window, I want to not have it just as much as you want to have it. Make it something where there’s a click button that’s red if neither or only one party has it on and green if both do and IM’s are not encrypted unless both have it on so there’s no chance of garbage showing up. I could live with that because I could leave it off and never worry about it.

    Meanwhile, make your SL window smaller and use something like Jitsi or Pidgen or even the CryptoCat add-on for Firefox. The setup on the latter is painless and supports multiple users. You get the bonus that when somebody’s viewer crashes, they don’t miss anything.

    Crim_Mip

    June 30, 2013

  • Can’t post a comment on Jessica’s newest post, so will put it here. Thank You, Jessica and the Entire Phoenix Firestorm Team. I had a few glitches with ver. 4.4.0, but they seem to have been fixed with 4.4.1, and no new issues. I have it running on 3 different computers, a Alienware Gaming laptop, my wife’s desktop (Intel Core i7 with a good graphics card) and basic laptop (Intel Core i5 with integrated graphics. Lag is the only issue I’ve seen, with the basic laptop, as expected.
    As for those who comment about leaving SL because they can’t use Phoenix anymore, “Bye!” Less folks, less lag :)

    Rocker1969

    June 29, 2013

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