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Server Side Appearance a success!

SSA is now live

Earlier in the week we notified you all that server side appearance (SSA) was rolling out to the entire grid between Tuesday the 20th and Wednesday the 21st. This rollout was the completion of just one phase of this improvement, and I am happy to say, aside from a few glitches it has been mostly a success. Congratulations Linden Lab, job very well done! It isn’t perfect though, as there are still some users who are having appearance troubles but so far these seem to have common and fixable causes. For more info on these and other SSA problems please visit the blog links at the bottom of this post.

Now this was just the first iteration of this work, and as of Friday afternoon Nyx Linden stated that they have plenty more viewer code yet to be tested and released which contains more fixes, improvements and cleanup for SSA. When this code becomes available we intend to merge it into ours and have it available with our next Firestorm release. For those interested you can listen to Nyx speak about the SSA rollout at Friday’s Third Party Viewer Meeting starting at 4 minutes and 50 seconds on the following video recording. http://www.youtube.com/watch?v=OrHlYMlZhZk

Faster avatar rendering!

By now most of you have probably noticed improvements in the speed at which you and other avatars render your worn clothing: that’s one of the things SSA is designed to do. But please note SSA doesn’t address rendering of objects, sculpts or mesh, worn or otherwise. SSA deals specifically with your avatar skin and clothing layer textures only.

To the complainers…

I have seen plenty of folks complaining about LL “once again fixing things that aren’t broken instead of dealing with important things… ” Let me just tell you straight up, right now! Avatar appearance has been in the Top Five list of broken things that have needed to be fixed for many, many years, maybe even the top issue. Not just that, but this fix has taken over a year to do and truly was a monumental task for LL as it required nearly a full rewrite of incredibly complicated code. The fact that LL was able to roll this out without the grid exploding on first attempt is impressive enough, but they also proved me wrong! I predicted it would take three attempts before it would stick; they did it on the first. While it isn’t perfect, and there may still be issues for some people rendering, it is important to remember a few things…

1st. This is just the beginning. LL will be working for some time now to polish up this new rendering system and improve its reliability. Rome wasn’t built in a day, so be patient.
2nd. Let’s give LL some credit for going after a very expensive and challenging set of bugs in order to fix bake fail across the grid while also speeding up render times to improve our user experience. This is one of those times LL has fixed something very important to us.

Temporary textures no longer work

Many of you have noticed that temporary texture uploads no longer work… this is because temp textures worked by piggybacking on the avatar appearance data. Because this data has now drastically changed, temp textures no longer work and cannot be fixed. The alternative is to use the local texture picker. Info can be found here: http://wiki.phoenixviewer.com/texture_picker#local .

 

SSA BUGS

http://modemworld.wordpress.com/2013/08/24/sl-projects-update-week-34-3-ssa-update-and-z-offset-update/

http://blog.nalates.net/2013/08/23/second-lifes-new-bake-fail/

 

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc

  • Yup it is a total success. I am on FS the latest version, and i still see gray people! Imagine that!

    Menion Azalee

    August 24, 2013

  • Always test things with the LL viewer before complaining that LL messed something up. Its pretty common for TPVs to mess something up and then the user blames LL. The grey people thing might be a Firestorm specific problem for some users.

    Karl Kohnegan

    August 24, 2013

  • Hm?! Let’s see.. last night A) for the 1st time I asked my SL boyfriend to “Rebake for me, please?” in the 3+ months we’ve been together– his face went stubbornly grey. B) I’m either having take off multiple layers and re-add or shift them around to alleviate persistent bake failing (e.g., blurring)– haven’t done that in awhile. Friends are experiencing the same. C) Grey peeps when clubbing-shopping-exploring for me at least had become a thing of the past. Now?! after SSA’s grid roll– this occurs again in daily abundance. **Experience is relative, sure… Some are to be great with SSA, no doubt; but mine and a few tech-savvy friends conclusions are, SSA has not been the success we had anticipated and championed. I hope in time for us it will be. *Crosses both fingers & toes* ^_^

    Mai Aiyoku

    August 24, 2013

  • If your avatar is blurred under SSA, right click yourself and pick “Refresh Textures.” All indications are that the textures created on the baking servers are sharp but occasionally they don’t always arrive completely. All your re-ordering of layers was doing was having the servers re-send the same data until it arrived intact. “Refresh Textures” will do the same thing with a lot monkeying.

    Theresa Tennyson

    August 24, 2013

  • Well, if Right Click > Texture Refresh had actually worked in that given situation(s), there would have been no need for monkeying around, right? Thanks though! ;)

    Mai Aiyoku

    August 24, 2013

  • that doesn’t work.
    all that works is to remove all my layers and put them back on again OR log out then back again.

    Until the SSA was introduced, I have finally having no problems with the grey or the blur or mesh …now it’s all back again and NO I do not REZ better.

    Skyes

    August 26, 2013

  • Hi Skyes,
    I have found that with TPV’s often this problem occurs when wearing multiple texture layers.

    Not just FS, but all TPV’s that allow use of multiple attachment layers.

    I also found that having HTTP textures on screwed things up too.

    So I always turn off HTTP textures and http inventory in the develop menu.

    Also check your graphics settings in both FS and on your computer too.

    And I know most people will not agree with me on this, but empty your cache manually once a week if you been exploring many sims, and go to a sim like moses to rez, as it mainly all water so not that many textures to load up so it quick.

    SSA has been a god send to most of us, but as the old saying goes, can’t please everyone all of the time.

    Can have 100 identical computers with same hardware and software installed.

    and everyone of them will have their own little quirks, and one may crash while the other 99 work great, or vice versa.

    So experiment with different settings to find oen which works for you.

    Snookums

    August 28, 2013

  • Just one thing I want to say to those who will complain that FS fails at this or that: No one is forcing you to use Firestorm. There are lots of other viewers available, use one of them.

    If there is a problem with the viewer code, complaining about it won’t get it fixed. If you have a bug, or even think you have, look in our JIRA – the developers work document – to see if someone else reported it. If not, report it. http://wiki.phoenixviewer.com/file_a_jira shows you how.

    If there’s a problem with SL in general, like seeing gray avatars now that SSA is enabled, ask yourself several questions that the support team will ask you anyway:
    – Did you do a clean install per our wiki steps? If not, do so.
    – Did you check your network performance per our wiki steps? If not, do so.
    – Did you restart your modem lately? If not, do so.
    – Did you try relogging? If not, do so.
    – Did you try with all default settings? If not, do so (backup your current settings first, of course).
    – Did you try lowering your bandwidth a little bit? If not, do so. (A little bit means just that, not to drop it to the minimum possible.)
    – Did you try changing your group tag? If not, do so.
    – Did you try doing a Tex Refresh? If not, do so.
    – Did you try using an alt? If not, do so.
    – Have you looked in our wiki for things like bake fail or HTTP? If not, do so and try the suggestions.
    – Having tried all those things faithfully without success, did you try using the official viewer? If not, do so, but make sure all your settings match between viewers as much as possible, including bandwidth, graphics quality and any debug settings you changed.

    Also re-read the documents on the SL pages about SSA, what it does and what it does not. SSA is for avatar baked textures only: skin, layered clothing, alpha, tattoo. It has no effect on worn objects, HUDs, hair nor anything rezzed in-world. Different code handles those objects, so not related to SSA.

    Don’t take me wrong, I want to help. But you need to want to be helped. You need to let us help you. Try the things we suggest (there is no silver bullet, which is why everything we want you to say is a possible fix), let us know the results so we can try something else. If we suggest a wiki page it’s because the page says what we would type to you anyway. If you have questions about the wiki page, ask them. Don’t skip anything in a wiki page unless it is obvious that the section just doesn’t apply.

    Mister Acacia

    August 24, 2013

  • Gah! Yep, it’s our fault. Something we must have done or are not doing. And who are we, the Users, to submit honest feedback. Oh, my bad! That is complaining… Mr. Acacia, been there- done all that. Now what? Should I clear cache too? *giggles, before asking someone in a fading voice as she steps offstage, “Thought they got rid of Master Control Program (MCP)?”*

    Mai Aiyoku

    August 24, 2013

  • If all you got out of that is that it was your fault, I’m sorry. It isn’t my intention to assign blame, but to try to help. But I don’t want to insult you any further, so I will stop helping.

    Have a nice SL day

    Mister Acacia

    August 28, 2013

  • *Major High-Fives* Having run a Tech Support Department (dealing with life-critical security systems) for nearly 10 years, I can state with complete confidence that your post is one of the most even-tempered, absolutely correct and most successful set of instructions ever seen (or typed by an over-stressed, unduly-harassed, underpaid support engineer). Very well done.

    To Mai Aiyoku: The Grey Peeps you see clubbing, shopping or just traveling around the grid very likely are because they have stayed on a Viewer that does not support SSA. Remember that they must use the proper viewer for their Avatar info to be available to everyone else. If they refuse to upgrade their own viewer, they will be seen as grey to everyone else.

    Darrius Gothly

    August 24, 2013

  • I do use other viewers. Now they are all screwing up with similar problems I have now with the SSA . It doesn’t matter the viewer. I am not blaming firestorm. I am upset with LL . Except for the dreadful lag, which still hasn’t been fixed, my avatar was doing pretty good. Now her skin blurs.. half of her.. removing layers, or re-logging is all that works, temporarily. Trying on a lot of outfits in a row has become a headache of relog . no longer does the rebake work. I won’t even mention the mesh. And since I notice I am not the only one with the same problems this is NOT user problem.. btw.. talk to people inworld and see just how happy we all are.

    Skyes

    August 26, 2013

  • Has it ever occurred to you that most lag is actually user-produced? When you have many heavily-scripted avatars in a region, all of them with super-laggy 1024×1024 textures in just about every prim/sculpt/mesh face they wear, your connection gets shotgunned to download and render up to more than your graphics card’s memory (IF you actually have a dedicated graphics card). And don’t get me started on some idiotic content creators who put resize scripts in EVERY prim of their product, or the owners of such products, who are too stupid to delete the redundant scripts.

    Mona Eberhardt

    August 26, 2013

  • Dear Mona, it is not fair to call users stupid just because they did not remove all scripts into their worn items. Most people here are not so into computer tech. They just want to have a good time and are just able to handle a viewer. If they do not know so much about all ins and outs of SL will not say that they are stupid. We cannot be all a rocket engineer isn’t?

    Corvus Albatros

    September 9, 2013

  • If you can’t be bothered to take steps to fix lag yourself then don’t complain when others don’t do it for you. LL can’t do anything about users wearing laggy items. Deleting scripts is NOT hard, it doesn’t require you to be a rocket scientist, it’s as simple as selecting the object and clicking “remove scripts in selection” in the tools menu. If you can’t do that, then sorry, but you ARE stupid. Perhaps that’s something you need to come to terms with.

    Kenny

    September 23, 2013

  • I am very appreciative of the hard work and dedication Jessica and her team put in to give us a FREE enhancement to our Second Life experience. SSA is a success from my perspective and I thank LL for it.

    Eric LɛƑavre

    August 24, 2013

  • […] Firestorm Blog. […]

  • On what I have seen, SSA had good server support before this week, for one or two release channels. It’s significantly slower to return baked textures now that the background servers have to handle the whole Grid. It’s not sluggish, and it’s more reliable than the old system, but the current performance is a disappointment.

    Wolf Baginski

    August 24, 2013

  • For me, baking failures are indeed mostly a thing of the past. Yes, when changing outfit some of the three main textures (face, torso or legs -for me it’s usually the face) do somewhat often stay a bit blurry… but as Mr. Acacia said, the reload textures fixes that. And as a whole, I *MUCH* prefer the new system, because outfit/layer changes don’t go through the whole blurry-to-focused phases, but directly load the new version, already sharp, and quite faster too, so subtle changes (such as layering facial hair) are much easier to notice. I’ve also experienced overall much faster avatar loading for others. So, all in all, the new system’s benefits clearly outweight the quirks… and I believe these will probably be ironed out in further releases.

    Landaree Levee

    August 24, 2013

  • I am so very pleased with the work LL poured into the SSA code. So far, there hasn’t been one gray moment my avatar has experienced that ‘edit appearance’ or TP’ing to a different region hasn’t resolved. I am finally experiencing the fastest rendering of my avatar after 7+ years on the grid. I would like to say “Well done LL, job well done!”

    Gweneth Lange

    August 24, 2013

  • Tell me how having to jump to another location to fix something is an improvement?

    Skyes

    August 26, 2013

  • Fixed? I turn off scripts kill scripts.. count prims til my eyes cross. We are now allowed Layers (ugh) mesh clothing. I blur, my friends blur, the parcel blurs and flashes from clear to blurry. People show up with problems that were “fixed” back in the old phoenix days like rezzing naked or seeing everyone grey as they slowly ..s l o w l y rezzed. Can’t shop, none of the stores posters rez. It is like we have gone a few steps backwards in time. And mesh appears and disappears, flashes, when you move your cam around. It makes my window flash. Until this SSA I had no problems viewing mesh.
    I am a martian red dust cloud again. .That hasn’t happened since the old Firestorm. And inventory? don’t me started on how bad that has been.. Loading…loading…. gone! I have to relog because some folders are missing..
    Clear cache, clean install… and constantly logging and reclogging.
    You tell me where the success is in that?
    And don’t go blaming my computer as LL has done since 08. I have the newest drivers and plenty of memory and vid and all that.. but hey, I can just log in on Singularity.. but then again.. getting some of the same problems. So I won’t blame just the viewer I am using but the SSA that was brought online before most of the basic problems with SL have been seen to and fixed.

    Skyes

    August 24, 2013

  • Yes Skyes I would call this a viewer issue if the thousands of users on FS were all having it but the more likely explanation is there is some sort of conflict between your set up and the viewer. What other SSA viewers have you tried this on? Is this only happening on FS and not on the official viewer and most importantly what are the differences between your particular combination of hardware and software that is causing you to have this vast array of problems that the majority of other users are not? I repeat Why is this happening to you and not to the many thousands of other users? There seems some confusion as well about mesh and layers as layers refers to things baked onto your avatar while mesh is an attachment , both of wicch have allowed mutiple layers or mesh items on a single attachment point for a long time now.

    I’m just sayin,

    Georgie T

    Georgie Tungsten

    August 25, 2013

  • Thanks for the constructive reply. I have worked on my settings. I still experience the blurring of my avatar after I do costume changes. Sometimes it’s the top half of her and sometimes the bottom. I also use Singularity which I cannot use to build with due to an invisible prim situation I can’t fix. I did go on singularity after the grid wide SSA started and I don’t rez, everything around me is grey or there are rooms of furniture with no exterior buildings.
    I do wonder.. I have been here for over 5 years now.. What impressed me before I came to SL was the volume of users on every day. Over 100K. Now I see maybe 40 or 50K. That does say something I think.
    I am not blaming viewers. They are only trying to keep up with LL changes. But I do believe the more changes LL makes, the more viewers it kills thus doing away with competition. No other options for users means LL can do with SL as they please regardless of what the users needs and wants are.

    Skyes

    August 26, 2013

  • The number of permanent concurrent online “users” dropped from some 80000 down to 30000 when camping places/bots were banned. No other reason for the massive drop of concurrency count

    papa

    August 29, 2013

  • I am not the only one with these problems. Nearly everyone I speak with, friends or just people on sims… these are common problems.
    I cannot use LL’s viewer.. can’t see the print and it isn’t User friendly for non techies. Last LL viewer I used killed my graphics card and sound card..
    My computer is up to date with all required drivers and what else. It’s no mega computer and I can only use low-medium settings. But SL is losing people because how many can afford to buy new computers when LL has a whim to test out new technology ? I don’t see an enhancement in this new change. At least not one that couldn’t have been managed from the bottom up. Fix the bottom and the top will fit right on.

    Skyes

    August 26, 2013

  • Always test things with the LL viewer before complaining that LL messed something up. Its pretty common for TPVs to mess something up and then the user blames LL. The grey people thing might be a Firestorm specific problem for some users.

    Karl Kohnegan

    August 24, 2013

  • I too am pleased. No crashes, no grey people, no worries. Skins rendered just fine. My only concern is if this puts more workload on the servers. So far I hadn’t noticed any sim lag so perhaps not.

    Wolfee Darkfang

    August 24, 2013

  • When I logged in Wednesday afternoon want to know what I noticed had changed? Nothing other than I could change outfits/AV’s anywhere and have the change work a lot more reliably than it had before. Kudos to LL for pulling this off as smoothly as they did. I hope this is a harbinger of how they will do roll outs of major new features in the future. It was obvious that working with the TPV makers really helped with this process. I hope that also continues.

    Crim Mip

    August 24, 2013

  • […] Server Side Appearance a Success! […]

  • Only issue I have since SSA is that it takes off my panties by making changes with the outfit editor, literally.

    Trin Trevellion

    August 25, 2013

  • I had the same problem in Firestorm a long time before SSA. I’m starting to think that most of the issues people are finding now, are just because they switched just now from Phoenix to Firestorm and so they think all the “new” issues they are experiencing come from SSA.

    MoonWhisper

    August 27, 2013

  • Alright good news offloading the baking to a rendering server to better synchronize the world of sl! Up next, time to get that material support up and running on FS! Yay normals and specs!

    Tomos Halsey

    August 25, 2013

  • Great post Jessica and great work from LL and Firestorm. I started using SSA compatible viewers since the beginning and now i can say it works pretty good. Yesterday i have been on a live concert in SL, I was unable to TP people because the SIM was full, can you imagine the lag? Well, I use my viewer in ultra graphic with deferreed rendering and shadows with 1024 mt view range and I rezzed everyone succesfully really quickly. If this is not a success …
    Conf: Intel CoreDuo Quad, Nvidia GTX570, 8GB RAM & ADSL 7Mbit.
    But of course as usual there will always be who see the glass half empty.

    Clematide Oyen

    August 25, 2013

  • So far, so good. I don’t see gray people any more when I go into a crowded place, like a club. I am a cloud for a few seconds when I first log in, but that’s always been the case and I can live with it.

    I do think it takes just a bit longer when I wear an outfit for the first time, but once I’ve worn it a time or two it seems to rez pretty quickly, but I think it takes a longer time to remove something than it used to. I suspect this is a form of lag since the server is handling it all now, but over-all I’m pleased with the result of SSA.

    Now, if they could just make sim crossings easier – how long have we been asking for that?

    Mewling

    August 25, 2013

  • Only issue i have, the fear that Firestorm will rush to implement materials and chui so badly implemented so far on other viewers!
    Do not rush, materials and Chui are not worth at the exchange of loosing performance and immersion!

    foneco zuzu (@ZZBottomHL)

    August 26, 2013

  • CHUI isn’t so bad. Actually I’d like to see something on it in Firestorm, at least an option for vertical tabs, to use avatar/group icons instead of the names, in order to save space on the screen.

    MoonWhisper

    August 27, 2013

  • just wanna say …..P A T I E N C E seems to be in short supply for some users likely our whole instant gratification lifestyle is the prob but oh well noone can please ALL the people Al the time hahaha love you guys at FS thank you very much for this FREE viewer …PEACE!

    JJ lytham

    August 26, 2013

  • P.S. sorry for spelling errors …2 fingered typer here LOL

    JJ lytham

    August 26, 2013

  • YAY SSA! I haven’t seen a grey AV in days!

    For me personally (that meaning for my specific hardware setup, internet connection and the fuzzy happy feeling), SSA is a just great! It works like a charm with close to zilch errors.

    And anyone who doesn’t see, that the kudos clearly go to the FS Team (for making chaos work, with the code merge) and LL (for taking a huge technological and therewith even huger financial risk for OUR benefit), should sit back, light a thinking candle and reconsider.

    A word on LOCAL TEXTURES: I frigginliciously love it !!!!!!
    – No more waiting for uploads.
    – No more cluttered inventory (even if temporary, it gets crowded)
    And the BESTestest:
    Did you know that when you add a local texture to your local textures picker, apply that texture to an inworld prim face, then REPLACE the same file with same file name on your hard drive, the prim UPDATES the new texture AUTOMATICALLY!? It’s simply logic, but I still a HUGE improvement for anyone creating their own textures. It boosts work efficiency in so many ways.

    If I want to test a texture (especially when custom texturing meshes), loading it locally, and I discover “nah, too dark” … I just flip back to the graphics app of my choice, make the change, overwrite the last output file, switch back to FS and have an instant update! Without all the steps to upload again, find the new texture again, apply it again etc.

    The moral of my essay is: SL, our viewer and our experience, is as good as WE allow it to be. Got hardware that’s come of age? Well, that doesn’t help, but it’s YOUR PC, right? But … not FS’s/LL’s fault. Got a bad connection? Well, that’s unfortunate and in some cases can’t be helped. But … not FS’s/LL’s fault. Don’t know your way around the myriads of viewer settings that can and will improve your performance? Well, participate in a FS class, ask support (nicely) or dive into the WIKI, bfore cranking up random settings! Don’t wanna do that? Ok, but sorry … not FS’s/LL’s fault. Got a compulsive need and subliminal urge to complain about things? Well … that’s CERTAINLY not FS’s/LL’s fault. The infamous “Fixing things that aren’t broken” is something people use as a nice headline for one or more of the above.

    I’m happy with FS, with SSA and with SL. Can you tell? :D

    Thx Jessica, FS-Support with nerves of steel, Dev-Nerds and last but not least LL for giving me MY SL and keep making it better!

    Peebee

    August 26, 2013

  • […] fail issues and I’ll get to those. The Firestorm team has put out an article about SSA here: Server Side Appearance a Success! This article is worth the time to read. Jessica Lyon points out how the ignorant are complaining […]

    Second Life’s SSA 2013-34

    August 26, 2013

  • I didn’t see anyone except describe users as ignorant, nor imply they were, except Nalates. Just saying.

    Mister Acacia

    August 28, 2013

  • If your computer can’t run Crysis at playable settings, it’s not going to run SL any better.

    V4V

    August 27, 2013

  • They use 2 very different engines and the content in SL is streamed from the Net. And SL can run on computers where Crysis won’t even start or have a poor frame-rate where Crysis runs nicely. It depends on a load of things. Also professional created content and the poor made and poorly optimized content in SL makes an huge difference. If you read PennyCow blog, for example, you can get an idea:
    http://pennycow.blogspot.com/2013/02/why-second-life-fails.html
    http://pennycow.blogspot.com/2013/06/building-better-second-life.html

    MoonWhisper

    August 27, 2013

  • love how you say ignorant complainers. it’s way too early to be aplpauding anything LL just did and we all know it since the last couple weeks now skin and clothes have been blurry, but please keep patting yourselves and LL on the back. Those of us who have been with fs since the beginning will take everything you folks say with a grain of salt, considering you swore to us that LL was going to get rid of v1 style viewers and here we are 2 years later and singlularity still runs perfectly, amazing isnt it?

    John Resident

    August 27, 2013

  • Well considering that Singularity and some of the other v1 Third Party Viewers has been continuing to update their code to stay up and running matching SL’s codes, that would be why they are still around since they didn’t do like Firestorm did by creating and switching to firestorm from Phoenix. In which any viewer hasn’t upgraded for SSA, then that would mean that avatars would just be all grey since the viewers would not receive any texture information to load up. within second life that is, would still be able to access OpenSims without much of a problem.

    Andy Drazen-Janeway

    August 30, 2013

  • […] bugs but also with the Server Side Appearance grid-wide roll out, which went smoothly. I can only agree with Jessica Lyon: congratulations, Linden […]

  • No longer see gray avatars (not that I ever saw a gray avatar more than 5 minutes), however instead every time I change my appearance my textures load up in super low quality, and then they fail to ever up in resolution no matter how close I zoom in or out. Luckily firestorm has that texture refresh option, but still, LL once again failed to fool proof their work.

    foxjac4

    August 27, 2013

  • QUOTE From Snoots Dwagon

    “Just a brief thought:

    If the numerous problems with 2.2.2 came from Firestorm, maybe what we need to do is go back to 2.2.1.752 (or woteber that number was) and do our own dev work. Seriously, on this one it looks like we took half a step forward and 15 steps back. Not to mention the potential for being sabotaged by another dev group not related to Inworldz. (Not accusing, just mentioning a possibility. There is prior case of untrustworthy viewer devs.)

    Seems like this release was a bomb rather than a benefit. Pretty much everyone who’s tried it (including myself) is posting they’re going back to 2.2.1. So seems to me we should just start from that version and forge ahead ourselves. I trust McCabe. The Firestorm team isn’t pro-Inworldz (they don’t even include Inworldz in their grid list), I don’t know their devs, and don’t feel comfy with importing code from a group that evidently isn’t Inworldz-friendly.

    Just sayin’.”

    http://inworldz.com/forums/viewtopic.php?f=98&p=138517&sid=687d2a5f9091ab502607fa21f7548a5b#p138517

    On behalf of opensim there is a need to apologize on behalf of inworldz as this was taken direct from the main investor and invested partner in inworldz
    This kind of flaming hate talk against the firestorm team does not reflect the rest of us in Opensim as firestorm is well loved,
    Keep up the great work firestorm team we love you.

    S.Sunshine

    August 28, 2013

  • I CANT EVEN LOG ON!!!!! I HAVENT BEEN ABLE TOO ALL DAMN DAY. AND I HAVE THE LATEST VERSION!! SUCCESS???

    Gaea Erzulie

    August 28, 2013

  • Totally disagree. I can’t render anything in SL anymore. My SL experience was working perfectly before this latest ‘improvement’. Grey avatars are everywhere now, I’ve adjusted settings over and over, and nothing works. Avatars are grey for hours. Before this wonderful ‘fix’, SL worked perfectly for me. This has not been an issue. I’ve been in SL for 9 years, and never have had avatar rendering issues. SO count me as one of the complainers…this was NOT a needed fix.

    Skeptical

    August 28, 2013

  • Skeptical,

    Why does what happened to you and a few others qualify as an LL or viewer problem. Can you not understand that even here most people are having an improved experience and that doesn’t begin to equate to all the thousands who are doing fine and not posting anything.
    I don’t think you people are stupid but you need to understand that even the shiniest fastest rig out there can suffer configuration conflicts that are specific to you and the software/servers. If you are having troubles and it just started with this release or that, Strt talking to people with similar troubles and equipment/software. They (Meaning LL or the FS team) would be insane to change things for a few people when those same things are working for the vast majority of others. Don’t expect it to happen. It might happen as a byproduct of some changes later on but I assure you the likelihood of a good solid fix is much more likely if you take the time to fiddle around and try to discern where your specific problem lies.

    Hoping things get worked out,

    Georgie T

    Georgie Tungsten

    August 30, 2013

  • What the HELL are you people talking about?! SSA isn’t working? it is WORSE than before? Stop your complaining and get on another viewer if you aren’t happy. I say all you complainers are either on shitty rigs, shitty connection speeds, or just simply too stupid to figure out issues on your own or LISTEN and FOLLOW advice given to you! SSA has been one of the the BEST things to happen to SL sense Mesh and Alpha layers! Get a clue or do us all a favor and leave. No other viewer out there will give you the dedicated help these people are giving 24/7 for FREE on their own time. Don’t you people understand that?! Why don’t you complainers go out there anf FIND OUT!

    Annoyed

    August 29, 2013

  • Stuff it, Annoyed. I have a top of the line machine that is less than 3 months old, and again…as I stated….SL worked perfectly prior to them rolling out SSA. Don’t make assumptions about my rig, and I won’t make assumptions about your stupidity.

    Skeptical

    August 29, 2013

  • Then the issue is likely on your end and with your viewer settings and or graphic drivers. SL didn’t work perfectly before and doesn’t now, but SSA certainly has fixed one of the biggest annoyances in SL since the start. Do a little research and try some setting changes. Turn your draw distance down under 200, turn down MeshMaxConcurrentRequests down to 16, turn your bandwidth down to something under 1000. Maybe try a clean re-install. It is possible something got corrupted somewhere along the way. SSA isn’t going away so you will need to figure out how to make it work for you. It works for most who have newer viewers. I have yet to have an AV or clothing layer fail to load since SSA went live.

    Crim Mip

    August 29, 2013

  • I have to laugh when people say “Get a new viewer” etc etc….

    I’ve been in SL for 9 years. I have never had avatar issues before. Never. And the new viewer? I’m using the latest firestorm. Again with the assumptions. To me, avatar rendering is one of the least important issues….since I wasn’t having any issues.

    Skeptical

    August 31, 2013

  • That’s lovely dear – the issue is on your end, thanks for assuming it isn’t.

    See, here’s the thing: Thus far there have been few issues with SSA’s rollout and those few issues that have cropped up can be laid right at the feet of the user or one of the nodes between the user and Linden Lab.

    Now here’s the kicker – are you quite ready for this? You say you’ve been a Second Life user for nine years and have never had an avatar issue, thus it can only be Linden Lab’s fault?

    I smell methane on that statement and presumption. Anyone trotting out the time they have been an SL user (especially those who claim to have been a user almost since the day SL went public beta) AND trying to claim they have never had Issue A or Issue Z … Is flat out lying.

    You are aware that some hardware loadouts simply do not like the HTTP method that SSA uses for avatar textures – right?

    Dark Wolf

    August 31, 2013

  • Hello. I’ve been using Phoenix and then FS since they came out. Before that, I used the Emerald Viewer. SSA has not been a total success for me. I don’t think it’s my rig: CPU = Intel 3970X; GPU = EVGA GeForce GTX TITAN Hydro Copper; RAM = Corsair Dominator 16GB; and MOBO = ASUS Rampage IV Extreme. I get blurred skin every time I add a tattoo layer or change skins. I admit not having tried all the fixes. Why not? It’s so much easier to relog, which fortunately fixes everything for me. I’m very happy with FS and appreciate all the free hard work of the FS Team. Thank you, Jessica and FS Team!

    Janet

    August 29, 2013

  • Personally, this is the first time I’ve been able to use SL seamlessly since, oh, 2006 … My laptop is current, with all the bits and bobs, loads of ram, etc etc etc, and yet my user experience was iffy at best when dealing with other avatars.

    This is the first time they’ve loaded right away for me or, indeed, that my own avvie has loaded properly without waiting five minutes or more. Occasionally I do have to right-click on my avvie and click tex refresh, but it takes seconds to fix, as opposed to the minutes (if at all!) it was taking before!

    So yeah, it’s not perfect, but it’s a darn sight better than it was!

    PissyCat

    August 30, 2013

  • I have not had this much lag since like 2008…hope this situation improves………..

    Alice

    August 31, 2013

  • I think Jessica and her team are basically saints, working pro bono for a collection of people who are, by any reasonable definition in this world, wealthy, and therefore easily spoiled. Lighten up on the complaints. Really.

    penelope

    August 31, 2013

  • I was just curious as to when we can expect Materials to Firestorm & If it will be as amazing as it is on V3?

    Brittany

    September 1, 2013

  • my avatar doesnt really load faster, takes longer to rebake and wearing alphas and detaching alphas takes 2 years now lol, unless you are playin Sl on a pentium 4 i don’t see where the success is yet :/ at least for my experience.

    stevo

    September 1, 2013

  • So far SSA is a huge ‘meh’ for me. It is slightly worse than pre-SSA, where “worse” is measured by my admittedly subjective impression of texture loading times and so forth. It’s usable, but the cheering leaves me scratching my head.

    However, I am happy for the folks who are seeing improvements, and they do seem to be a majority except for every person I have asked about it in world, who all hate it. That also leaves me head scratching, but.. *shrug*

    I’m not going to quit using firestorm, it still is the best for me. It’s just a slightly less good version of best, but probably not due to anything the firestorm team did or can do.

    I’m not looking for anyone’s support advice, I learned how to diagnose and fix texture issues years ago, the hard way, and have already checked or tried everything that’s been mentioned here. I’ll just keep on keeping on, in the expectation that the years long arc of improvement will soon have me better than ever before, after a slight pothole.

    Cheers, FS team, and keep up the good work.

    Sasara Klaar

    September 2, 2013

  • I’ve clicked to get a link to the new Firestorm Release. I think it downloaded but can’t find it. This is my THIRD try to get the 4.4.2.34167 Release. WHAT do I do now???????

    Franja Russell

    September 3, 2013

  • There are NO directions on HOW to get the 4.4.2.34167 program to work.

    Franja Russell

    September 3, 2013

  • As Imprudence User i changed to firestorm and now the latest firestorm. I like the viewer and the possibility’s it has. I am satisfied with it and i thank LL for giving the possibility of having a good time in SL. But, since the change of viewer i crash more, i have to be carefull with camera use and i freeze more. Its not a big deal, but at a evening i have to relog a few times. If it is not getting worser than this, i am satisfied with it. I must say that FS support is great, thank for all patience to explain stuff so that even a ordinary man can understand it. Also thanks to linden lab, if i had issues, they always had a solution and was very friendly. I enjoy SL very much and I hope it will stay for a long time.

    Corvus Albatros

    September 9, 2013

  • yup a success…..got the latest version….all the right bells and whistles…and still grey people. I know I know…contact support!…

    Menion Azalee

    September 10, 2013

  • For it to be a success that would mean that EVERYONE is able to see everyone. IF only one person, who has all the right bells and whistles, fails to see full avatars, then it is not a success. Therefore what SL are you playing. Yeah i know….contact support!

    Menion Azalee

    September 10, 2013

  • Menion, since so many do so well with it…. maybe it’s just you.

    If success was dependent one everything working right for everyone there would be no succes

    Georgie Tungsten

    September 11, 2013

  • I love it. The admins do the same thing here as they do on the support channel. Blame everything on linden. From now on when you blame something on linden I’m going to reverse your code from assembly and prove it’s you morons. Tired of listening to you lie when I work for another software company and know you to be lying.

    Clayton Johnson

    September 14, 2013

  • I’m sure the dev team would be very happy to have you help debug issues for them. The truth is in a lot of cases it IS Linden Labs’ issue. Most of the code in Firestorm or any other viewer is Linden Lab’s code and much of it can’t be changed without creating a nightmare down the line when future updates come from LL that have to be merged into the viewer.

    I guess you could reverse the code if you wanted to waste a great deal of time or you could just look at the source code which is freely available. Finally, working for a software company as a janitor (because you sure aren’t a programmer) doesn’t earn you much street cred.

    Crim Mip

    September 17, 2013

  • Yeah, blame the user. I’m on a i7-3930K Hexacore with 24 gb of ram, and a GTX 680 and it’s my problem that I can’t render textures on my avatar correctly?

    Robinmasters Hammerer

    September 22, 2013

  • Yes, yes it is.

    Most user’s hardware does not even come close to that and guess what? Avatar textures render just fine!

    It’s you. Get over it.

    Dark Wolf

    October 7, 2013

  • They went and promised this would cut down on resource and performance on our machines, and in the end its doubled or tripled the pull on resources and performance…. Shove SSA where the sun don’t shine…..

    Az

    September 25, 2013

  • ” Let me just tell you straight up, right now! Avatar appearance has been in the Top Five list of broken things that have needed to be fixed for many, many years, maybe even the top issue.”

    In your opinion. :-)

    Alexandra

    October 3, 2013

  • Too bad Jessica will never tell the real reason that they implemented SSA in the first place. :)

    One word… Steam.

    JeremyAtticusFinch

    October 3, 2013

  • Actually… nothing to do with steam at all. In fact as far as I know LL has dropped the whole effort towards steam. It has entirely to do with LL wanting to end the users wondering if they appear normal to everyone else. It was entirely because LL wanted to fix and improve on avatar appearance in order to enhance immersion and the user experience. There really is no conspiracy to be had here on the subject of SSA.

    Jessica Lyon

    October 13, 2013

  • I have a question? It may sound stupid but why the bloody heck does LL keep messing with things in SL. Like for example not providing a preview to make sure images (such as clothing layers match seams). Granted i understand the need for change but my god this is frustrating. Don’t give me i understand your frustration either i worked in customer service and you all are suppose to say that crap. Yes i do like SL don’t get me wrong but good grief people. It’s just frustrating and i don’t really see the bloody point of messing with things.

    alodiyah_Resident

    October 4, 2013

  • Giving LL some credits? We just had to grant them the right to use our user created content in any way they want for free. So there isn’t much left what we could give.

    Celdric

    October 4, 2013

  • I’m 100% with you on that particular subject Celdric.

    Jessica Lyon

    October 13, 2013

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