The Firestorm Team takes your privacy very seriously, aiming to protect it. We value your adoption of our viewer and take necessary steps to ensure that we meet and hopefully exceed your expectations. Please find below a full disclosure of exactly what we connect to and the information that is gathered. Of course, we will never sell or give out your email or any of the data we collect. It is for internal use only. (An email is only gathered and stored for registration on our Jira which is used for support and bug reports, if you sign up. That email is kept private and confidential.)
General website: We collect logs as any apache server would do for accessing a website. No enhanced logging is installed
Error log format and info:[Wed Oct 11 14:32:52 2000] [ error ] [client 127.0.0.1] client denied by server configuration: /export/home/live/ap/htdocs/test
Access Log Format and info:
127.0.0.1 – [10/Oct/2000:13:55:36 -0700] “GET /apache_pb.gif HTTP/1.0” 200 2326 “http://www.example.com/start.html” “Mozilla/4.08 [en] (Win98; I ;Nav)”
These are standard logging formats that all web servers gather across the web. Please see http://httpd.apache.org/docs/current/logs.html For what apache gathers by default and can gather. We use the standard format.
SOURCE REPO anonymous read only access is enabled and is subject to the Apache logs.
Upon viewer launch the viewer connects to phoenixviewer.com/app/login. This displays the login splash page you see prior to logging in. It also retrieves some xml files which contain information like Message Of The Day and a list of blocked viewer versions and checks if you are on one of those versions. If your version is disabled it will ask you to redownload the client. The rest of the connections are directly from your computer to the SL Servers and do not hit our servers. We do not store or receive any user logins, names or passwords. We do have Anonymous Google analytics on the login page so we can see how many logins we currently have and have had.
JIRA usernames and passwords along with emails are stored in a Mysql database. The passwords are encrypted and the database does not allow for external access. We suggest that you use a public email address and that you do not use the same password for your accounts on JIRA that you use on second life.
We collect crash logs from the Firestorm Viewer. These log files contain information about the viewer version, server version, viewer channel, information about the user’s operating system, the location in the code where the user crashed, the user settings and Second Life name IF the user enables it in Preferences > Crash Reports > “Include Second Life name.” All of this information can be disabled by the user by turning off crash reporting in that same Preferences panel.
If any of the above are to change we will update this policy first before any changes are made.
The General Generic Disclaimer THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.