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Frequently Asked Support Questions, May 8

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Frequently Asked Support Questions of the week leading up to May 8th are…

  • Prims not visible until you… {insert preferred workaround here}
  • Lag (extremely low FPS) on 4.4.0 but not on 4.3.1
  • Difficulty clicking “Continue” on TOS

Please see the following link for solutions and explanations, and please pass this along!

NOTE: No support can be given on blog comments! If you need support please visit our support page.

  • how do you change the 38 item limit to more –


    May 10, 2013

  • I’m afraid you can’t.
    That limit is enforced serverside.

    Whirly Fizzle

    May 12, 2013

  • A little surprised we already are. Since we had to wait for the update a perceived half year, were put off with statements like this “it takes so long, because we consider it as thoroughly in quality”, and then we will delighted still weekly with workarounds for mega bugs.
    How long will it be so now? Again a perceived half year?
    In this manner and in connection with all the other joys by LL, SL will have died probably faster than we can say beep. Here you should really check times the tactics and possibly also prefer to take a step back. Because it is really not clear what should be achieved.


    May 10, 2013

  • Hi, sorry… I want know if you can ‘add an application to firestorm… When people send the money, you could add an option that allows people to accept or reject the offer? ‘Cause now there are a lot of people who sends a lot of money to make ban your avy. I hope is possibile, because is impossibile play with this fear. Thank you.


    May 10, 2013

  • Sending money to ban an avatar? I seriously doubt that happens system wide or even sim wide. As a retired Sim admin, if somebody sent me a stack of Lindens to ban someone else, I would return the Lindens and ban the sender. People are banned because they are causing trouble for others, first and foremost. It’s called Griefing. You ask about accepting or rejecting an offer: that is included with all offers, from pictures to advertising.
    If you keep being banned, check out yourself first. Are you loaded with scripts? Scripts are all over, from adjustable hair to clothing, to AO’s and HUD’s. Too many scripts will get you banned in a lot of sims. Are you dressed properly for the sim you are in? Are you showing good manners? When people are banned, it is for a reason. Find out why and make the necessary changes in things. If you are banned, try asking why. Use the information you get to keep from being banned again.


    May 23, 2013

  • Keep telling yourselves that hidden prim issues aren’t caused by your update and blaming the end user for only paying attention after a new release. That’s a great mindset for a developer.


    May 14, 2013

  • Gosh Tred

    How long have you been dealing with your reading disabilities?
    From what I have rad and personally experienced this is happening on all the platforms, LL, FS, Etc. If this were a Firestorm Issue it would not be affecting the other viewers. You should take a little time to get edumacated (sic) about things before you start making yourself look obnoxious rather than merely uninfomed.

    Tripping the light fantastic,


    Georgie Tungsten

    May 17, 2013

  • hidden prims? I bet if you do cavity search you will find them, your either referring to ghost prims. which have been in sl for longer than firestorm 7 years that ive delt with them, or you mean unrezzed prims which is in all viewers right now. In either case before you go bashing firestorm, make your own damm viewer, they work hard keeping up with sl changes and certainly dont cover things they are aware of , so bend over and lrts see where those prims are hidding

    darla galli

    May 20, 2013

  • When it comes to “hidden” ( as in either non rezzed or suddenly invisible) prims, I have found that right-clicking on them will make them appear instantly. Similarly, if something is not organizing (prims are there only as shapes, not as a “thing”) again, right-clicking seems to poke the server into making them complete. Additionally, at times when I teleport, things wind up missing—again, right clicking WHERE THEY SHOULD BE ON YOUR AVATAR will make them reappear.
    And contrary to the complainers, I have found Firestorm 4.4.0. to be an excellent viewer, stable and well provided-for…but then I don’t hang a lot of extraneous stuff on my client. IMHO, if you run around with three or four huds just because its convenient; it isn’t Firestorm that is lagging you: you are lagging yourself.


    May 23, 2013

  • Hello, wanted to know if you will enable materials to firestorm

    Catta Grizot

    June 28, 2013