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Firestorm Update 4.7.7.48706

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It is once again time for a new update!

Firestorm 4.7.7 comes with a few really nice new features, but more importantly it is overflowing with bug fixes and improvements from both us and Linden Lab! This release brings us to parity with LL version 4.0.1 (LL’s latest up to their release today).

Although this is a minor release it should be considered a major update that everyone should make an effort to upgrade to. It’s worth your while!

As usual there are just far too many changes to list specifics here so for a much more elaborate run through have a look at Inara Pey’s blog post on this release here , but the gist of it is all the LL awesomeness plus FS-specific…

  • Skinning and translations;
  • New features and fixes for builders and scripters;
  • Improvements to audio and voice;
  • KDU updated to 7.7.1 (thanks to all of you for your donations!);
  • New features and improvements for OpenSim;
  • Loads of new features and fixes in communications, navigation, groups, inventory, appearance, avatar, user interface, performance, stability . . . SOOooo much more!

For a complete change log please see http://wiki.phoenixviewer.com/firestorm_change_log_4.7.7.48706

We will be blocking version 4.6.9 in three weeks’ time so if you are on this version please find a way to upgrade now and don’t wait until the last minute. We simply can no longer continue to support Windows XP or Mac Snow Leopard.

 

Sincerely,

Jessica Lyon and the Firestorm Team!

  • I use a firewall on my PC and was experiencing some weird behavior with FS(Im a preview grp tester), but I’ve worked it out. The new viewer runs a new process (it’s a plugin for the Chrome Embedded Framework) called llceflib_host.exe If you dont allow that with your firewall, you WILL have problems. As its a new process I thought ppl should be made aware of this and its only relevant if you use a strict firewall. Thanks 🙂

    Mikaylia

    March 17, 2016

  • Thanks you Mikaylia. My Kaspersky has been giving real scary messages blocking both FS and SL viewer at login due to Phishing Links associated with SLplugin. Made me real cautious. Maybe that is the reason.

    Emilygrace Huntress

    March 17, 2016

  • Yes Mikaylia you are correct in that. As black listing can cause all sorts of problems. But it should also be mentioned, that you do need to restart second life, when you install the Chrome Enabled frame work in for the new media functions. As if you do not restart the viewer, you will have all kinds of heck with things. As not everyone understands, to do a restart in order to get the viewer to pick up the new plugin.

    animorf Kawadias

    March 18, 2016

  • Yes, on the CEF based viewers, antivirus software may try to block the new llceflib_host.exe as well as slplugin.exe.
    If your antivirus throws up a warning about either of those plugins, they are safe, just whitelist them.
    If one or both of those plugins get blocked by your security software, the viewer will still run but you will have broken media and web profiles, search, the avatar chooser & destination guide etc will not load.
    You are likely to also see error notifications in the viewer with wording such as “Media plugin cef is missing”.

    Whirly Fizzle

    March 18, 2016

  • you had asked for all my info on my laptop for FS. could not get due to FS will not open for me. that message about updating drivers, which ive done etc. cant even get sl on here. already did a jira but guess u needed more info.

    sweetlips001

    March 23, 2016

  • I left you a comment on your support ticket at http://jira.phoenixviewer.com/browse/SUP-16767
    We need to get a dxdiag report from you so we can see your system information. I gave you instructions on your ticket.

    Whirly Fizzle

    March 24, 2016

  • I have just installed 4.7.7 and all seems well, thankYou team. Two minor iritations other than the perennial failure to update RLVa. The toolbar set-up STILL does not backup and restore, and the Viewer open page shows the grid as online but it doesn’t roll over to number online and grid time, like it used to. a shame because I found that useful and find out the number online any other way is difficult. Aparet for those whinges, it’s another great job, and thanks to the devs.

    Ayesha Askham

    March 17, 2016

  • The broken login screen ticker is a known issue – please see http://jira.phoenixviewer.com/browse/FIRE-17514
    There is another known bug with the login screen – see http://jira.phoenixviewer.com/browse/FIRE-17518

    The toolbars *should* restore just fine when using backup & restore settings.
    However the toolbar layout is a per account setting and so if you backup settings from the login screen, the toolbar settings will not be saved.
    If you restore settings while at the login screen, all per account settings will fail to be restored also.

    Whirly Fizzle

    March 18, 2016

  • There is actually a workaround for the broken login screen ticker – If you open & then close Preferences from the login screen, the ticker will start to work.

    Whirly Fizzle

    March 18, 2016

  • For those of you thinking of upgrading to Windows 7, Please make sure to install GWX Control Panel as well when you do, otherwise Windows 10 will be knocking on your door with a battering ram.

    Other than that, it’s about time you guys put out CEF support – I’ve been waiting for it since it was made public on the main SL Viewer.

    Nodoka Hanamura

    March 17, 2016

  • Nadoka I am sure, you know the policy that LL has in place with new functions Especially those, with regards to the shared experience of SL. But I will go ahead and gently remind you, as well as everyone else. is that until Linden Lab puts it on the grid, with there viewer the TPV’s cannot put it on the grid, with their viewer. This as I am sure you know, has to do with not only providing support. But also to insure, that it is free of bugs and does not violate any Terms of Service with the TPV’s that would result in a grid wide ban of a third party viewer. But do to the complexity of mergers, somethings take longer then others to get into some TPV’s. so thank you for your patients.

    animorf Kawadias

    March 18, 2016

  • No reason to be scared of Windows 10. It works great with Firestorm and is far more stable than 7 or 8. Windows 7 is OLD now…”upgrading” to it is pretty silly.

    Lee McKay

    March 18, 2016

  • Not everyone can upgrade to Windows 10. Folks on older graphics adapters, especially Intel 2000/3000, don’t have driver support on Windows 10. For them, Windows 7 is the only real option.

    Tonya Souther

    March 19, 2016

  • I prefer 7 over 8 or 10 myself. Dread the day when I’m forced to upgrade to 10. But I said that about 7 too and eventually I did after a few year and they got the bugs worked out lol

    Chad

    March 20, 2016

  • I prefer Windows 7 but I can get along with Windows 10 just fine too.
    I have 2 laptops running Windows 10 & for now I’ve kept my desktop running Windows 7.
    Updating my very old laptop to windows 10 actually broke it from being able to run any SL viewer. It’s an old system, originally running Vista but bought refurbished with Win 7 installed. It has old Mobile Intel® 4 Series Express Chipset graphics and no SL viewer will run with that chipset on Windows 10 because of lack of driver support. I knew that would happen when I updated it though.
    My newer laptop on Win 10 runs SL viewers just fine.
    I decided to keep my desktop on Windows 7 for now primarily so I had a Windows 7 system to check viewer bugs on as well as a Windows 10 system.

    Whirly Fizzle

    March 20, 2016

  • i tried to go back to windows 7 wouldnt let me

    sweetlips001

    March 23, 2016

  • I use GWX control panel on my Windows 7 box. It’s very good.

    Whirly Fizzle

    March 18, 2016

  • No RLV update to 2.9 api 🙁

    Talia Davidov

    March 17, 2016

  • This is so frustrating!

    Qaus

    March 18, 2016

  • Great update, sadly no RLV update yet again, as already mentioned above. It’s like 2 years since any non bug fix RLV features were added to Firestorm already. I really hope that keeping old version of RLVa instead of adapting new 2.9+ RLV is really worth it though, as well as I do hope to actually see it being updated someday.

    MJ31

    March 17, 2016

  • Thanks for the new version 🙂 (guessing everyone is DLing at the same time as it’s DLing at dial-up speeds, lol).

    Annie Rubanis

    March 18, 2016

  • it is just a shame to block the 4.6.9 that was the best viewer ever.. and that is the ONLY viewer that works well with older computers with a little crashes, I have try 4.7 viewers I cant run them on my computer, so firestorm now demand me to buy a new computer?
    I don’t have that money… and rlv is not working well either with the new version and because im always use rlv is the new version, so back up that rlv to because a lot persons use that.. and if 4.6.9 really blockt I have a big problem then because I cant go to sl anymore………. keep 4.6.9 OPEN.!!!

    ladyy haven

    March 18, 2016

  • Can you explain in more detail why you cannot run viewer versions older then 4.6.9 on your computer?
    Unless you are using Windows XP or Mac 10.6, later versions of Firestorm should run just as well as 4.6.9.
    Did you actually try the new 4.7.7 release?
    If you are having problems with 4.7.7, please give as much detail as you can about any problems seen.
    Better yet, file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so your problems can be investigated.

    Whirly Fizzle

    March 20, 2016

  • I did and do try the new version, its rezzing and invent rezz quicker, but I have a old computer and have no money to buy a newer one, and still if im on a sim with more then 20 people im crashing all the way I have set my draw back to 64 when there are 20 people on a sim, so I don’t see much of the invirement (sorry bad English) with 4.6.9 I could go to a sim with a bit more people on it and use a larger field of draw 96, when I tp to a sim im crashing, but the new one is really nice and it had a translation if I can it getting worked because im work on a sim with many languages and I can only Dutch and English.. I have read a lot about the new translation but I don’t know what line or more I have to use so that a few things that im struggle with the new version. greetings Ladyy

    ladyy haven

    April 3, 2016

  • Ladyy, please can you file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can get your system information and viewer logs to see why you are crashing on busy regions.
    I really can’t take a guess what the problem is until I see your logs because it could be so many things.
    I saw you left a new comment about getting the translator to work further down, so I’ll reply there about that.
    Thanks!

    Whirly Fizzle

    April 3, 2016

  • I have an issue with firestorm v 4.7.7 ..freshly installed….a buzzing electric sound is often heard in many sims I visit ….I did not have this problem with the previous version….HELP!!!

    James

    June 19, 2016

  • Are you sure you are not wearing an attachment that’s emitting the sound?
    Right click your avatar name tag -> Take Off -> Detach All.
    Does the sound stop?

    Whirly Fizzle

    June 19, 2016

  • I am sure there are very good reasons why (again) the update to RLV didn’t make the cut. But it is getting a bit frustrating for those of us who use RLV to wait in hope for the next release and find there is still no progress (even this time no mention). Can someone from the team explain the issue with updating RLV, what (if any) plans there are to incorporate it and when this might be?

    Karenjane Walworth

    March 18, 2016

  • Begging for the same… Keep 4.6.9 open please.
    It would be a nice gesture.

    Linda Brynner

    March 18, 2016

  • Linda, can you give the reasons why you want to keep using 4.6.9?

    Whirly Fizzle

    March 18, 2016

  • XP SP3 Is our business most preferred operating system. We have absolute no plan to upgrade at all. It’s super fast and super productive. All modern software can be installed (or has a choice to be installed or not).
    There are meany rumors this being outdated and unsafe, but all IT experts advice us that this is not the case at all, as long as one uses a professional internet security which we do.
    Professional corporate XP users ar enjoying support from Microsoft for years to come and even the British government has paid millions for extended support for the coming years.
    We have paid 300 USD.
    Migration to another OS is a BIG thing for a company and we are not going to do it since Vista, 7, 8 and 10 are really just play stuff and candy, with big repairs after big repairs having completely missed the point. 10 Really is a No Go.
    Compiling for XP really is no big deal for you guys either.
    Blocking your older viewers isn’t done by LL either. It’s your control via your specific TPV channeling, etc.
    Of course Singularity and CoolViewer are alternatives, but the FS specific features is our preference.
    LL offers one last XP3 non-blocked obsolete version which we can use, because our vendors inworld sometimes need to show parts of the UI; showing a V1 based one is a No Go; not credible.
    Again, Firestorm could make a gesture of leaving 4.6.9 unblocked as an exception, the same as LL offers their last XP version on their obsolete platform page.
    Choices are up to the FS team, but every highly regarded IT professional understand all easy excuses and real the possibilities which aren’t complex at all in reality…
    So, therefore, leave 4.6.9 unblocked… it’s a very simple thing for you to do so. Thank you.

    Linda Brynner

    March 20, 2016

  • The LL obsolete platforms viewer now force updates you to the latest released version actually, I just tried it and the forced update kicked in.
    There are however ways to work around this forced update and also ways to work around the block of Firestorm 4.6.9.
    If you really need to keep using XP, you can still use the older LL viewer and 4.6.9 *for now*.
    However, be aware that there are changes coming “soon” that will break all older viewers pretty badly and their days are numbered.
    Very soon LL will be updating the cashier at the back end and it will require TLS 1.2 support.
    Once TLS 1.2 has been fully implemented, any viewer that does not support TLS 1.2, *will not be able to do any interactions with cashier or anything that involves L$.*
    There is nothing we or LL can do about this. LL have to make these changes to stay legally compliant.
    Next problem will happen when the new Bento avatar skeleton hits the main grid.
    Older viewers will be very very crashy around these new Bento avatars.
    In addition, any avatar using the new Bento skeleton will look very broken on non-Bento viewers.
    The real killer will come with the pending inventory handling changes. Any pre-AIS3 viewer will fail to fetch *any* inventory and there is no work around for that apart from to update your viewer.
    The old inventory service will be turned off at the back end.

    So, staying on 4.6.9 is really not a viable solution for much longer.
    However, if you really need to then see http://wiki.secondlife.com/wiki/Viewer_parameters
    Obsolete platforms LL viewer: You will need to use the –channel parameter to change the viewer channel so the forced update does not kick in.
    Firestorm 4.6.9: You will need to use the –login parameter to bypass the block.

    The only real solution is to make the current viewer code base compatible with XP.
    LL certainly will not bother to do this. So far no V3 based TPV viewer building with the tools update changes has bothered to do this.
    I’m not a dev so I don’t know exactly what’s involved in getting the current code base working for XP. I’ve watched dev conversations about this & the general opinion is that it’s too much hassle for little gain. Once Microsoft declared Windows XP as EOL, that was the nail in the coffin.
    TPV devs are pretty stretched as it is. Taking up precious developer time to add support for an operating system Microsoft itself no longer supports is very low down on the list of priorities.
    If a TPV dev from another viewer did decide to work on XP support and get it working then I’m fairly certain Firestorm would add those fixes too.
    The viewer code is open source so any SL user can also contribute a patch to add XP support. So far no one has done this.

    Whirly Fizzle

    March 20, 2016

  • Thank for your reply. I understand you and i have found a way to indeed bypass the FS block (hopefully it will work).

    I’ve seen and read plenty projections that software will be broken all so often and the reality was that it has taken years to come to that point. Much exaggeration is in it usually. For example, it wasn’t until 2011/2012 to change to Phoenix after 1.23. The reason was upcoming mesh.
    Of course i stay in touch with new LLs projects, and if developments move that fast (usually not), ok, we’ll just have to see what alternatives will be present at that particular moment.

    No other TPV has done it sofar, you say. Not entirely correct is it? CoolViewer is still XP compatible with all latest features including VMM. So there are TPVs doing it. But again, FS is preferred for us.

    Did i understand correct that FS’ Non-Havoks developments can still be installed on XP? If so that would be fine as well, although i did understand that it can’t calculate mesh for uploading and uploaded, is that correct?

    Thank you for your reply.

    Linda Brynner

    March 21, 2016

  • CoolVL viewer I don’t think has the tools update changes merged in. It was the tools update that broke compatibility with XP and Mac 10.6.
    Singularity don’t have the tools update in their release version either (not sure about their alphas). I’m fairly sure Singularity will also still run on XP.
    Cool & Singu are both V1 based viewers, not V3 based.

    “Did i understand correct that FS’ Non-Havoks developments can still be installed on XP? If so that would be fine as well, although i did understand that it can’t calculate mesh for uploading and uploaded, is that correct?”

    The non-Havok builds of Firestorm can upload mesh. The only things you need Havok for at present are viewing the regions navmesh (only useful if you are working with pathfinding characters) and for autogenerated physics for mesh uploads. You can still upload mesh with physics on the non-Havok builds but you need to create your own physics, which most creators do anyway as you can generally get a much lower LI for the mesh.

    The FS non-havok builds are still not compatible with XP.
    All Windows versions of Firestorm are built in VS 2013 using the new LL tools update changes: http://wiki.secondlife.com/wiki/Visual_Studio_2013_Viewer_Builds

    Whirly Fizzle

    March 21, 2016

  • Thank you 🙂

    Ok, so the non-Havok is a No go either for XP, thank you for clearing that up.

    Tools updating is a technically then. Actually CoolViewer and Singularity use the best of all V1, V2 and V3 as far as i have been informed. Their footprint is lighter, FPS sustains higher on average as well. With those, we’ve experienced half the time needed to rezzing as well whereas FS has been quite sluggish and frankly, quite buggy.
    I came back to FS from version 4.6.5 onwards since Phoenix and Singularity. 4.6.9 Only was at least stable enough to my opinion, so that’s why the preference as well as we sometimes need to display parts of a contemporary UI without needing triple time for rezzing and reloging etc. So 4.6.9 was productive.
    These experiences certainly appear not isolated, as i have seen confirmation on this both by internet research and by friends as well. Crashes upon TP, always some textures not rendering till relog, derendering (blacklist) didn’t remember all, etc.
    But of course FS is the most highly regarded TPV nonetheless because of all features and lovely UIs. Buggy and sluggish it remains however… Then again, 4.6.9 is stable enough for us.
    And i do read about that experience on the internet as well.
    I have no doubt that your team is hard working, but QA could develop into a higher state perhaps.

    Of course CV’s and SV’s UI appear old school, but that just appearance. The point is, it is possible to say tuned with XP3 it seems.

    Frankly i can’t be bothered with the thought of updated build tools or not . As a user, if it works, it works. But ok, FS has taken another path. The CoolViewer team seems to be the champion of integration then.

    That all being said. Anyway, i have found a workaround for the block and ty for your reply. Hopefully it will work.

    Ty for you patience 🙂

    Linda Brynner

    March 21, 2016

  • For those of you who either can’t or just plain don’t want to upgrade to a newer version of windows, there is one way to have your cake and eat it.

    Sice Linux mint which is based on Ubuntu but has more of a feel of windows can be run very easily off an external drive, doesn’t even need to be run from an internal drive.

    You could get a cheap 128gb ssd drive, plus a usb 2/3 docking station, install linux mint, then when your loading comp, hit F8 to bring up boot menu, select the ssd drive, and viola, you will now have an operating system which will run latest version of Firestorm and LL’s sl viewer toos.

    Plus most of all, it 100% free, and because it on an external drive it won’t mess with boot loader of your normal windows drive.

    I keep windows 10 on my games machine for my online games, but after my old windows 7 went down on me on this AMD machine, I finally gave linux mint a try and slowly got into it, and it was best thing I ever did.

    Hope that helps.

    xXsnookumsXx

    March 22, 2016

  • I do wonder, when will the Clean Install be fixed?
    I mean, Firestorm is the only viewer I use that always needs a clean install, all other can be updated.
    Using 2 viewers it’s actually a process with uninstalling and deleting that takes me an hour, not cool.

    Other than that, best viewer out there but fix the need for clean install will ya?

    Benski

    March 18, 2016

  • You don’t actually need to do a clean install. You can update Firestorm in the same way as you update any other viewer.
    I’ll probably get lynched by some other FS support people for saying that though 😉
    A clean install is a sledge hammer to avoid a bunch of possible (though in my opinion rare) problems. Those same problems can happen on any viewer.

    Whirly Fizzle

    March 20, 2016

  • yeah I learned that this time around, I had to redo almost all settings. The backup somehow missed the chat log preferences, graphics preferences, the button/skin preferences.
    Imagine my suprise when I needed local chat transcripts after being attacked and nothing was there outch…

    I will update first next time and only do a clean install if the program is borked.

    And honestly Whirly, with the experience this time around, your advise should be the default in my humble oppinion.

    Benski

    March 22, 2016

  • “The backup somehow missed the chat log preferences, graphics preferences, the button/skin preferences.”

    The graphics preferences (anything controlled by the graphics quality slider anyway) are actually deliberately not backed up when you use the settings backup.
    When you restore settings, it will set you to the default graphics quality level for your card.
    However, next release of Firestorm is almost certainly going to have the new graphics presets feature that’s currently in the LL QuickGraphics viewer.
    This means that you can save custom graphics presets and swap between them quickly with one click.
    Those graphics presets will of course be backed up with a settings backup.

    Chat log location and toolbar buttons (if thats what you meant) are per account settings.
    To back up per account settings you must be logged in on the viewer, not be at the login screen.
    You must also be logged inworld in on that avatar when you restore settings to get your per account settings restored.
    So possibly that’s why you didn’t get those settings restored.

    Whirly Fizzle

    March 23, 2016

  • I actually was logged in at the time with my most used account on InWorldz when I did the settings backup. Specifically since that is the account that matters most to me.
    I did everything as described…
    1. Start firestorm – login on main account on InWorldz
    2. set folder (was already set)
    3. backup settings (I removed an older backup first even)
    4. exit and remove firestorm completely
    5. install new version
    6. login and only after login restore settings
    7. close and restart.

    The graphics I heard about, I still find it hard to believe that default for my card is to have advanced lighting off (default in 4.7.6 was actually on) GeForce GT 630.

    But I was mostly dissapointed at the loss of the chat settings, button settings, quick preferences settings. Even all first notifications which I hate were back. Only thing it actually restored was account names/passwords per grid and my skin. That’s it.

    As I said, good update as far as performance goes, but I need to be absolutely sure about some settings, so next time I will update rather than do a clean install.

    I remember doing that last time with no real problems.

    I do hope for a fix for http://jira.phoenixviewer.com/browse/FIRE-15972 one day though… it’s annoying to see the correct IZURL, create the correct IZURL, but clicking the link does not open map or places, but the external website map…

    Other than that, my exclusive viewer for SL, my main viewer for IW.

    Benski

    March 25, 2016

  • Well I downloaded the new version, but it keeps hanging up on the Microsoft C++ 2013 Redistributable installation, apparently I have a newer version of that and I keep getting fatal errors despite trying the “repair” or “uninstall” buttons that are provided. I attempted to go back to my previous version, and now, thanks to the newer install mucking things up, THAT doesn’t work either. I get the same problem. I’ll wait for a newer version or fix for this, till then, off to Singularity I go!

    ElissaStar

    March 18, 2016

  • There have been others having this problem with the Windows 64bit installer this release.
    We do not know why some people are having this problem yet.
    Please can you file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can get your system information and installer logs which will hopefully show the cause of the problem and it should be fixable.
    For now, you should be fine using the 32bit version of 4.7.7.

    Whirly Fizzle

    March 20, 2016

  • Has the problem with the 64 bit windows version hanging up on installation been fixed???

    Michael

    June 5, 2016

  • Not really. Unfortunately it isn’t something we can really fix. We have to deal with each person having the problem on a case by case basis.
    Each case can always be fixed but we need to get your install logs to see what’s causing the problem
    The 64bit installer is an MSI installer and MSI installers can be very temperamental if something is “wrong” on the users system.
    The usual cause of the install fail on 64bit is the user updated to Windows 10 after the older 64bit version was installed and then tries to install the 64bit Firestorm update. This can break the installer being able to remove the old 64bit version because the old package data has been removed so the install will fail.
    There is a microsoft fixit tool which will sort that problem out: https://support.microsoft.com/en-us/mats/program_install_and_uninstall?wa=wsignin1.0

    If you still cannot get the 64bit to install, please file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) & we will get your installer logs to see what’s causing the problem.
    Thanks!

    Whirly Fizzle

    June 5, 2016

  • i am not sure if it is firestorm or just sl,but i can`t watch any tv anymore on sl (both quicktime and flashplaer are up to date) when i tried to watch something with the new update i got a warning that i was trying to download a file that was not working with firestorm.

    larsV rhode

    March 18, 2016

  • Never mind i have found the problem had to install the flash player plug in for chrome,wich i hadn`t (don`t use chrome)

    larsV rhode

    March 18, 2016

  • Yes, to watch flash media on Firestorm 4.7.7 or any other viewer that uses the new CEF instead of Webkit for media, on Windows systems you will need to install the PPAPI version of the flash plugin.
    http://wiki.phoenixviewer.com/downloads#additional_downloads_to_enhance_user_experience

    Whirly Fizzle

    March 20, 2016

  • I have been a loyal Firestorm user and supporter for many years, but this is hardly an update it’s more of a mess. I have 3 machines and out of those 3 only 1 updated without fatal errors of Microsoft C++ and if I try to do the “Clean Install” Windows shows Firestorm as already uninstalled, but yet if I launch it, it actually runs normally! Maybe Jessica and her team would care to explain this one since it seems to not be an isolated issue. Until then I refuse to “Factory Reset” a perfectly running computer just to update to the latest viewer. Is it frustrating? you bet!

    Feliciana Zabaleta

    March 18, 2016

  • There have been others having this problem with the Windows 64bit installer this release.
    We do not know why some people are having this problem yet.
    Please can you file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can get your system information and installer logs which will hopefully show the cause of the problem and it should be fixable.
    For now, you should be fine using the 32bit version of 4.7.7.

    Whirly Fizzle

    March 20, 2016

  • I would like to point out that this isn’t an isolated problem with firesorm or the SL viewer period.

    It’s actually a windows problem, often when most versions of windows uninstall something, it removes the files, but often leaves the registry details in, thats how often at times you can uninstall something then re-install and all your details are stored or at least part of them.

    Since I was brought up on windows 3 and dos 6, this is a problem that has never been fixed.

    You could go into regedit, and search for firestorm. and look for entries that correspond to the uninstalled softare, but I wouldn’t advise that unless you are a very very experienced windows user.

    But 99% of problems with windows is due to windows itself not fully removing all data both on drive and in registry like it’s supposed to.

    xXsnookumsXx

    March 22, 2016

  • Yeah it seems to be a pretty common problem with MSI installers and our Windows 64bit is an MSI installer.
    The 32 bit is an NSIS installer.
    The MSI installer is frankly a bit of a PITA 😉

    Whirly Fizzle

    March 23, 2016

  • @LarsV: You may find that you need a different version of Flash with this viewer now. I installed the version of Flash for Chromium and Opera and all worked, whereas before I had both the IE and Firefox versions installed and movies would not play.

    Ayesha Askham

    March 18, 2016

  • Well so far so good. I’ve obviously not had time to see how it holds up over time, but so far it’s a lot less memory leaky for me than the previous version which was so bad I was lucky to get more than 45 minutes without a crash or having to relog to avoid one. Now I don’t know how much of that is things being fixed and how much is the 8 gigs I just added to my system (went from 8 to 16 now dual channel access). My FPS is definitely higher than with the old version. It’s closer to what the LL viewer gives me on similar graphics settings. If sim crossings hold up and I can actually fly using FS, I will actually be very happy.

    Crim Mip

    March 19, 2016

  • Unfortunately I don’t think Firestorm can help with failed region crossings on vehicles 😉

    Whirly Fizzle

    March 20, 2016

  • So what’s going on with RLV and Firestorm? After this long without updates, it seems as if there’s something more than a lack of time behind this and it’s kind of getting old. Are we really going to have to move to another viewer to benefit from updates to RLV again?

    Alisa Drachnyd

    March 19, 2016

  • I’m sure everyone would love you for your time and ability to help with porting the newer RLV version to Firestorm.

    Thanks for stepping forward, I’ll wait to see your contributions.

    Someone that used to help

    March 19, 2016

  • Don’t hold your breath there, champ. There are reasons aplenty why few skilled workers are interested in volunteering with the Firestorm team and I doubt those reasons will go anywhere for the life of this viewer.

    Alisa Drachnyd

    March 19, 2016

  • Still no RLV upate??? 🙁

    Rinoa Beverly

    March 19, 2016

  • Apparently not, nor do they appear terribly interested in giving us any sort of explanation as to why they continue to neglect this aspect of the viewer. Lesson learned for the next fundraising drive.

    Alisa Drachnyd

    March 19, 2016

  • Yeah… Like after the last update and the one before…

    Rinoa Beverly

    March 20, 2016

  • Updating on Linux went smooth. I just unpacked the downloaded file and replaced the folder. CEF works wonderfully and I’m having some fun with it and in watching Youtube that never has been so smooth. Thank you for the update! 😀

    Pointer

    March 19, 2016

  • Nice…but still unable to de-activate http textures.
    I would like to be able to select UDP texture delivery.
    submitting again as it now does not inform if post went through.

    xaka chayoo

    March 19, 2016

  • UDP texture delivery is deprecated.
    Can you explain why you want to fetch textures over UDP?

    Whirly Fizzle

    March 20, 2016

  • I want to “get” them via UDP not “fetch” them via http for one simple reason, speed.
    not being on the LL viewer i “fetch” them (at present state of FS) through a secondary network (highwinds i think) and again and again it has been showing to be slower then UDP.

    xaka chayoo

    March 20, 2016

  • All textures and mesh are now fetched from your local CDN. There is no way to avoid this on any viewer.
    LL did initially use Highwinds CDN but they now use Akamai CDN.
    Do you happen to be using Webroot antivirus software? This is known to cause severe slow fetching of textures & mesh.

    Whirly Fizzle

    March 20, 2016

  • Ok…took a few days testing. UDP does work (tried with other viewer) and works faster, your viewer is however more stable…crashes only in the first 15 minutes whilst viewing mesh and I click on it (the mesh)…then relog and no more problems for hours. Now I got a choice YAY, more stable when i need it and faster rez when that is needed..and nope, not using webroot antivirus. thread closed for me…good work.

    xaka chayoo

    March 22, 2016

  • Actually I love this new update but I already got problems with it, after I updated it all I get when I open Firestorm is a bunch of Ad’s like a lot of them and also just when I login I get them aswell or just a window opens randomly and I do not know why or how to fix this. It’s really bothersome :/

    Jolina

    March 19, 2016

  • Jolina, can you take a screenshot of these ads and post it here?
    We have no adverts on the login screen & those ads are not coming from Firestorm.
    I’d love to see a screenshot please.

    Whirly Fizzle

    March 20, 2016

  • I’m getting something strange. I have the Conversations window open but I still get IM: chat lines poping up on the lower left of the main screen for all chat tabs that are not selected in the conversations window. This is rather distracting as they are running along behind the translucent Conversations and Nearby Chat windows with my configuration.

    Avariel Falcon

    March 19, 2016

  • Setting Avatar >> Preferences >> Chat >> Fade chat after: Set to 2 seconds and 0 # lines.

    This workaround stops the spam of IMs from chat windows that you have not selected.

    Avariel Falcon

    March 19, 2016

  • That change is actually expected behaviour but I was expecting complaints about it to be honest.
    The change was made because it was requested in http://jira.phoenixviewer.com/browse/FIRE-2436
    The new behaviour Firestorm has now with console chat is the same as Phoenix viewer used to have.
    There is no right or wrong between the 2 different behaviours, it’s just a matter of preference – some will love the change & some will hate it.
    If you don’t like this change, please leave a comment explaining why on http://jira.phoenixviewer.com/browse/FIRE-2436
    If enough people complain about this then hopefully this change can be made optional.
    I personally didn’t like the change when it was first added but I’ve got used to it now & no longer notice it. Both behaviours have advantages & disadvantages.

    Whirly Fizzle

    March 20, 2016

  • Ok, something strange. I end up with several instances of llceflib_host.exe running. They don’t seem to shut off when I quite Firestorm and it starts a new set when I restart. Is this a known issue or do I need to file a Jira? Considering they aren’t exactly memory light, this is an issue if it’s a bug. The stability I’ve gotten so far from the new version is worth the minor bother of killing those processes manually until it’s taken care of.

    Crim Mip

    March 19, 2016

  • Crim, we do have a JIRA issue for this at http://jira.phoenixviewer.com/browse/FIRE-17876
    It’s expected behaviour to have multiple llceflib_host running on any CEF viewer but it is not expected behaviour for those processes to fail to quit when the viewer exits.
    So far no-one has been able to reproduce this problem internally apart from myself once when I force crashed the viewer. We only have that one other complaints about this so far.
    If you can add a comment to that JIRA issue giving your system information, that would be much appreciated.

    Whirly Fizzle

    March 20, 2016

  • And naturally when I went to reproduce this issue, it no longer did it. I’ll chalk it up to a Windows glitch unless it happens again.

    Crim Mip

    March 24, 2016

  • Haha well that just typical 😉
    I am fairly certain there’s a bug lurking here to be honest.
    Probably the same problem with slplugin.exe and win_crash_logger processes getting stuck sometimes.

    Whirly Fizzle

    March 24, 2016

  • I have the same issue with the multiple llceflib_host.exe and I do mean multiple. There is always anywhere from 8 to 12 of them running as well as 5 slplugin.exe. Between all those and the memory that Firestorm-bin.exe itself is using it is eating up over 2 gigs of my memory and that is on low graphics. I can’t boost my graphics due to it will use more and makes it unable to move my avatar or the cam. It seems ridiculous to have that many running in the process that continuously slowly builds in memory usage. Now with all this there I would also like to know why the either Firestorm or the new llceflib_host.exe process are activating my webcam software. It happens the very second I hit Firestorm to launch. I see that as a privacy issue there is no reason my webcam software should be accessed by LL, Firestorm, or any other program unless I click on the cam application myself.

    Hawt Harley

    March 28, 2016

  • “There is always anywhere from 8 to 12 of them running as well as 5 slplugin.exe. Between all those and the memory that Firestorm-bin.exe itself is using it is eating up over 2 gigs of my memory and that is on low graphics.”
    That’s actually normal numbers for llceflib_host.exe & slplugin.exe.
    CEF works in a similar way to Chrome web browser. Launch Chrome with a single tab and you will have multiple chrome.exe processes running – even more when you have multiple tabs open.
    Multiple slplugin processes is not new on the CEF viewers.
    If those extra processes are however bogging the system down, that needs to be looked at.
    Best thing to do is to file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can get your system information & other details.
    I can’t say without getting your system information & other details whether 2gigs of memory use by the viewer is normal or not, it depends on many factors.
    The 64bit versions of Firestorm will use more memory then the 32bit versions. Memory used by the viewer also depends on inventory size (each inventory item will eat up ~7kb memory) and opening more then one inventory window if you have a large inventory can eat up a fair bit of memory.
    It also depends on your location and graphics settings of course.
    Certain objects in the scene can really push up memory use (certain animated mesh tails for example…).

    “I would also like to know why the either Firestorm or the new llceflib_host.exe process are activating my webcam software. It happens the very second I hit Firestorm to launch.”

    Hmm I’m going to check this and will comment back shortly.
    There *was* a bug in earlier CEF viewer versions with this – it was spotted by Jenni on Kokua, see comments on https://sourceforge.net/p/team-purple/kokua/tickets/389/#6190
    Linden Lab fixed this & we have the fix in Firestorm: http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/759710a9acef

    I’m checking this now.

    Whirly Fizzle

    March 28, 2016

  • I can’t reproduce this on Firestorm 4.7.7.
    When Firestorm is launched it does not access my webcam.
    I double checked using Process Explorer just to be sure – see http://superuser.com/questions/335116/finding-out-which-app-is-using-the-webcam/338132#338132

    Whirly Fizzle

    March 28, 2016

  • Hawt, does your webcam activity light come on as soon as you launch Firestorm?
    Can you get your webcam device handle from device manager & take a screenshot showing that device handle (like this http://prntscr.com/ale0f2) then search for that device handle in Process Explorer while Firestorm is running & grab a screenshot showing Firestorm as the process accessing the webcam. I can’t reproduce it with Firestorm, but here is an example searching for my webcam device handle showing the Windows camera app accessing it: http://prntscr.com/ale2lk.
    More detailed instructions here: http://superuser.com/questions/335116/finding-out-which-app-is-using-the-webcam/338132#338132
    If you could file a JIRA issue with that information, all the better.
    Thanks!

    Whirly Fizzle

    March 28, 2016

  • The thing is my actual webcam isn’t connected to my computer. The moment I hit the login button for Firestorm the Webcam application starts up. Its the strangest thing. I really do not want to have to uninstall the software and install it on the rare occasions I might have the cam connected to the computer.

    Hawt Harley

    March 29, 2016

  • Which Webcam software are you using? Hopefully I can install it & see if I can reproduce it.
    If you launch the LL viewer (https://secondlife.com/support/downloads/) does the same happen?

    Whirly Fizzle

    March 29, 2016

  • I have the same issue with the llceflib_host.exe multiplying in my processes pushing my memory into the 80 percent usages. The last version had a clear memory leak as well but not to where is was basically unusable after 20 min of standing in same spot setting up preferences. I was super excited about the update as usually I have lil to no trouble. So this is disappointing for sure. I’m pushed to use the Ctrlaltstudio viewer, it’s closest to Firestorm that I have found tho super light on resources.

    Bella

    April 18, 2016

  • my blackbox tv or any tv will not work with the new firestorm update i updated everything and i use chrome what can i do to fix it please?

    Angie swallowtail

    March 19, 2016

  • Angie, I suspect you are probably just missing the flash plugin that you need to install to watch flash media on CEF viewers.

    Windows – Download http://get.adobe.com/flashplayer/otherversions/ in Firefox or Chrome to play Flash media inside Second Life.
    Choose the correct operating system under Step 1.
    Choose FP 21 for Opera & Chromium – PPAPI under Step 2.
    Install Flash.

    Mac – Ensure that you have the most recent version of Flash for Safari installed. You an get this via the normal update process, or from Adobe.

    Linux – You need to have the pepperflash plugin installed, which can be satisfied by installing Google Chrome.

    If this does not fix the problem, please give me the Creator and model name of the problem TV sets so I can go and test them inworld and also let me know if you are using Windows, Linux or Mac.

    NOTE! NHC TV sets *will not* work with CEF viewers (any of them including LL viewer or Firestorm 4.7.7). As far as I’m aware, this *only* affects NHC TVs, but other TV creators may use the same method to stream their media.
    This is not something that can be fixed in the viewers. The creator will need to update the TV sets to be compatible with CEF.
    Chrome web browser will also fail to play the media URL links that the NHC TV sets use. Google has blocked this particular method because of security issues.
    For full details about the broken NHC TV sets, please see https://jira.secondlife.com/browse/BUG-11485

    Whirly Fizzle

    March 20, 2016

  • The mac users are experiencing nothing but issues, three of us can’t even use this update, it constantly crashes every three teleports, bad log ins, it’s also been screwing up all of our avatar saves anytime we try to mod, sorry but this update fixed a few minor problems and created even worst, ones, can’t even sign in half the time. R.I.P.

    Synthodox

    March 20, 2016

  • I’m afraid there isn’t enough detail here to even really guess what could be the problem. We don’t have a known problem like this as yet from another Mac user.
    Best thing to do is to file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) giving as much detail as you can so we can get your system info and viewer logs and investigate.
    Thanks!

    Whirly Fizzle

    March 20, 2016

  • Crazy WFT ads pop UP spam….. terrible

    eva evans

    March 20, 2016

  • Eva, where are you seeing ads?

    Whirly Fizzle

    March 20, 2016

  • Do we have to have the chrome stuff for this version to work?
    (have had too many malwares through chrome hence why I don’t use it!)

    Wes

    March 20, 2016

  • Wes, I’m not sure what you mean by “chrome stuff”.
    You do not need to have Chrome web browser installed to use Firestorm 4.7.7 or any other CEF enabled viewer if that’s what you mean.
    Can you give more details?
    Thanks!

    Whirly Fizzle

    March 20, 2016

  • I am confused. In an interview which was reported on at Hypergrid Business, Jessica Lyon, called the head of the Firestorm Viewer project, said OpenSim users should go on using 4.6.9. (http://www.hypergridbusiness.com/2016/01/firestorm-lead-recommends-alchemy-viewer-for-opensim). That video can be found on Youtube: https://www.youtube.com/watch?v=ZXicop6l-Ss At 1:20:21 Lyon says: “Our older versions of Firestorm are more compatible with OpenSim than our newer ones, and that is jus a gap that’s going to continue to grow as we stay compatible with Second Life. (…) I’m not seeing it getting better, but rather worse as far as Firestorm compatibility with OpenSim goes.” At 1:30:54 she says: “The best way to stay compatible with OpenSim is to not do anything, pretty much just like that; just leave the viewer, here it is, here is 4.6.9, you can just use that till the end of days. (…) Maybe there’s that: We’ll keep 4.6.9. avalable for OpenSim. (…) Firestorm can’t stay compatible forever, we have to move forward.” But now in the feature list of 4.7.7.48706 on top of this page it says: “New features and improvements for OpenSim” Does that mean that you changed your mind, that you will take the effort to stay compatible, and that it is save for OpenSim users to install this version, and new versions in the future?

    Thomas Galbreus

    March 20, 2016

  • Hi Thomas, unfortunately Maria took that interview well out of context. I wrote an open letter to Opensim in response to marias article which you can read here http://www.firestormviewer.org/open-letter-to-opensim/. The point I was trying to make is that in order for us to continue keeping Opensim up to date we need Opensim users, grid owners and especially OS devs to actually work with us instead of against us. Despite all our efforts FOR opensim over the years we have been met with accusations and even hostility from some grid owners and opensim developers.

    I am happy to say though that since that article and my open letter, relations have improved at least with some of the grids out there.

    As for 4.6.9, it will be blocked from SL, but not Opensim.

    Jessica Lyon

    March 20, 2016

  • Thanks for this clarification. Sad to hear about the hostilities. I hope Firestorm stays usable since it has weighty features other viewers are lacking.

    Thomas Galbreus

    March 20, 2016

  • Upgraded without a hitch. Flawless.
    Win 7 Pro

    Chad

    March 20, 2016

  • I have an idea. Let’s just say fuck everyone that doesn’t have a $10,000 computer and make things that only our elitist asses can use.

    Anti

    March 20, 2016

  • Yes, I agree with Anti there…

    This has been the shittiest fucked up experience with Firestorm for more than a year. Instead of actually making the viewer more stable and improving, it only gets stuff added that a majority does not even use. And don’t say it is improvements etc, because it is just total bullshit.

    This is becoming an elitist asses thing for people that have a fucking expensive gaming computer. I have not had improvements for a damn fucking year and a half.

    Using Firestorm:
    When have been afk for a bit, the viewer becomes very laggy and moving cam around is a fucked up thing. Let alone, be able to cam around when out shopping.

    Similar – Opening inventory, or any other thing, viewer freezes up to black screen (unresponsive). I do not call this stability and improvements.

    Now, I keep getting that the slplugin.exe crashes and popping up a message for me that I have to stop the process. This has never happend before. But now, it is daily and sometimes multiple times when I open a profile or want to look at a snapshot.

    Improvements? I don’t think so.

    I have to be at a drawdistance of 32m. Every teleport, lagmeter turns into red and in worse case the viewer freezes up few times too.

    This has been almost my sl experience with Firestorm for almost a fucking year. I do not understand why some things have to be added that probably only 1% of the userbase uses.

    Yep, I don’t really like the other viewers, but this is becoming ridiculous. Oh and btw, I did test some other viewers, and I do not experience that much of these problems, than with Firestorm..

    screw this! I am done.

    Kitten

    March 21, 2016

  • Kitten, please can you file a support ticket so we can help you?
    This page tells you how to do this: http://wiki.phoenixviewer.com/file_a_jira
    This is *not* normal behaviour and hopefully we can work out what’s going wrong and get you fixed.
    I really can’t guess what the problem is without more information, which we can get from you if/when you file that support ticket. Your symptoms could be caused by so many different things.
    It could be a certain viewer setting that is causing severe performance issues (like full rez textures being enabled for example. A lot of “help” notecards recommend this change and it will just crucify the viewer and give you a memory leak from hell).
    We can get your settings and check them.
    The fact that the viewer freezes and goes not responding when opening inventory – if this happens each time you open *and* close the inventory window then I have a fair idea whats wrong and it could well explain all your other symptoms too. IT’s pretty rare but it does come up quite often and it will cause you severe problems on the viewer that is affected. If the viewer crashes with a heap type crash, windows will sometimes flag that program and run it in future in a debugging mode like fault tolerant heap. We can see if this is the case and tell you how to fix it.
    Another thing we would look as is which antivirus software you are using – Webroot for example really does not like Firestorm (or any SL viewer really) but it is particularly vicious when there is a new release of Firestorm out it doesn’t recognize. It scans very aggressively and this will cause very poor viewer performance.
    It may well be none of those things causing your problem either.
    Please file that support ticket & we can get the information we need & help you 🙂

    Whirly Fizzle

    March 21, 2016

  • Kitten,
    “Now, I keep getting that the slplugin.exe crashes and popping up a message for me that I have to stop the process. This has never happend before. But now, it is daily and sometimes multiple times when I open a profile or want to look at a snapshot.”

    There have been a couple of other reports about slplugin crashing on 4.7.7 too and I’m trying to find out why.
    The other 2 reporters are using Windows Vista.
    Are you also using Vista?

    Whirly Fizzle

    March 21, 2016

  • Hello Whirly,

    To answer for the ‘slplugin.exe’ constantly crashing and getting the Windows popup that this has stopped working or crashed, just like the previous two reporters, I am on Windows Vista as well.

    For the Jira, yes I will file it. Because yes this is *not* normal behaviour anymore as everything was always fine. I do like Firestorm to be the best, I admit that.

    Oh and for Antivirus, I have always used AVG for years.

    Kitten

    March 22, 2016

  • ” I am on Windows Vista as well.”
    Thanks.
    I have a nasty feeling these “slplugin.exe has stopped working…” popups from Windows are a Vista specific problem. Everyone getting this so far is on Vista.
    I’ll work with you on your JIRA issue for this but what I *think* is happening is – there is a problem on all CEF viewers (including the LL viewer) with slplugin not exiting cleanly a lot of time, instead it crashes.
    slplugins will be launched and culled multiple times during a viewer session. For example an slplugin process will be launched each time you view a users profile, open search, view destination guide or view media on a prim. Those slplugin processes are culled when no longer needed. However, on CEF viewers, they often crash when being culled.
    This slplugin crashing really shouldn’t happen but the user shouldnt be aware thats whats happening. You can only see its doing this if you watch your log files.
    However – it appears that on Vista, each time an slplugin doesnt exit cleanly and instead crashes, Windows will pop up that annoying “slplugin.exe has stopped working…” error box.
    I’m sure it’s driving you quite crazy & I’m sorry about that. Hopefully this can be fixed quickly.

    Whirly Fizzle

    March 23, 2016

  • I also don’t know yet if the error popups on Vista are Firestorm specific or not. Others having this problem refused to test on the LL viewer. That’s actually one of the first things I’m going to ask you to check for me on your JIRA ticket 🙂

    Whirly Fizzle

    March 23, 2016

  • I checked, Full rez textures (in Developer) is not enabled.

    And yes, it happens each time I want to open my inventory with the toolbar button, that the viewer freezes up and goes to fully black (showing at the top left, (not responding).

    It even does this, when I crash or normally log out that I have a couple minutes to stare at this black screen and not responding in upper left corner.

    Saving a backup for the first time, which I kinda do weekly, has that same effect of black screen and not responding message in top left corner.

    Opening Preferences with the toolbar button, sometimes has also that same effect. Black screen and Not Responding at top left corner.

    Being afk sometimes for a bit, and when I come back, the viewer turns out to be very very laggy. Moving my cam with cam controls is going badly. I always used to cam around when out shopping, but needless to say, it is not going smoothly and viewer has short freeze ups sometimes can go to that black screen.

    Please can you specify what I need to profide for making this jira ticket to be the best providing in determining and help.

    Thank you.

    Kitten

    March 22, 2016

  • Kitten

    March 22, 2016

  • Thank you!

    Whirly Fizzle

    March 23, 2016

  • Try taking a peek at Cool VL Viewer. That’s what I’m trying out while waiting to see if the Firestorm team ever finds their magic again and I have to admit it’s pretty spiffy.

    Alisa Drachnyd

    March 21, 2016

  • Okays, I will try to check out the CoolV Viewer.
    I think I once did. I even tried Catznip, Singularity, etc.

    Most of them do not have the neat thing of build in AO, what I try is to be as low on scripts etc. So I do end up using Firestorm.

    I only wished, it was still like about two years ago where I had no problems being on a sim with 50 other people. This is now just impossible. My experience has drastically changed to worse.

    So I wished, Firestorm would only implement the important things, and not something a few people ask for that something, most of us all, is not using.

    It should have been kept the way it was two years ago. I am just annoyed when there is a new viewer release and the post talks about Stability and Improvements, when it basically is only for those with an elite ass super computer, like Janet Smith a little below is posting about.. smh

    Kitten

    March 22, 2016

  • hi, I spent the weekend with the new version, but unfortunately it seems not to agree with me as I can’t stay online more than 5 minutes. I am running Windows 10 and nVidia Geforce and most of the issues came in the form of graphics driver reset. I tried with both the previous and the March 8 nVidia drivers, same result. A friend who has Win10 and Geforce as well is experiencing issues. I have been forced for now to roll back to my previous version 4-7-5-47975. I wanted to inform you guys in case you knew more about such issue.

    Laura18 Streeter

    March 21, 2016

  • Laura, we don’t yet know of any new problems with this on Firestorm 4.7.7.
    Please can you file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can get your full system information & viewer logs so this can be investigated.
    Thanks!

    Whirly Fizzle

    March 21, 2016

  • will do.
    I guess I need to reinstall 4.7.7 first to do that?

    Laura18 Streeter

    March 21, 2016

  • Laura18 Streeter

    March 21, 2016

  • Thanks Laura!
    I assigned myself to that ticket & left you a comment.

    Whirly Fizzle

    March 21, 2016

  • hi Whirly, any news on my JIRA http://jira.phoenixviewer.com/browse/SUP-16742 ? I have been updating daily with crash logs… Problem appears not limited to SL, as in another game the graphics driver resets every few minutes – but that game doesn’t crash, just leaves screen messed up until a refresh happens. thanks Laura

    Laura18 Streeter

    April 11, 2016

  • What happened with the notification area? that change back to how it was at older version, i liked the one with Groups/System windows… is there any preference i can change to see it like it was before?
    Thank you

    Sabrina

    March 21, 2016

  • Preferences -> User Interface -> 2D Overlay -> Use legacy list layout for notifications window.
    Make sure this is unticked.
    You need to relog after changing that setting for it to take effect.

    Whirly Fizzle

    March 21, 2016

  • Ah! This is exactly the information I came into these comments to find! Thank you very much!

    Arashi Miyazawa

    March 23, 2016

  • It is intensely disappointing to see no effort made to placate those bemoaning the lack of progress with RLVa updating. Considering the percentage of Phoenix/Firestorm’s userbase that makes use of RLVa, I think they deserve better treatment and at least an explanation of the stalled updating. The inworld support group’s “stonewall” response is simply inadequate and frankly insulting.

    Ayesha Askham

    March 21, 2016

  • Firestorm Team,

    Hello. This release is working very well. I seems a bit more “crisp” texture-wise but it’s difficult to determine because the previous release worked very well too. I only had one crash (TDR), but I think that was from a crasher at one of the places I visit, and my settings being on Ultra. Computer info:

    CPU: Intel(R) Core(TM) i7-3970X, [OC 3.999 – 4000 MHz]
    Memory: 65475 MB [2133MHz]
    OS Version: Microsoft Windows 10 64-bit (Build 10240)
    Graphics Card Vendor: NVIDIA Corporation
    Graphics Card: GeForce GTX TITAN Black/PCIe/SSE2
    Windows Graphics Driver Version: 10.18.0013.6451
    OpenGL Version: 4.5.0 NVIDIA 364.51

    ASUS Rampage IV Black
    SSD 480GB x2, RAID 0, RAMdisk

    (This is a dual loop CPU & GPU water-cooled pc custom built by my husband.)

    I installed this FS version after completing removing the previous version using Revo Uninstaller, then deleting all the folders, RAMdisk, and the registry entries and folders too. (Overkill, and dangerous.). So, no installation issues.

    We only use Windows Defender… no “real” anti-virus on this pc in three years. We run ccleaner and malwarebytes once a week. So, no anti-virus blocking issues.

    I think this might be your best release!

    Thank you, Firestorm Viewer Team, for your hard work!

    Janet Smith

    March 21, 2016

  • Congratulations!! For showing off your elite ass super computer to the whole world. If it runs good for you, you don’t need to be a spoiled brat about what is inside of your $ 10.000 super computer with about 65475 MB Memory Ram and GeForce GTX TITAN.

    You can come and pick up your “Spoiled Brat” Oscar award cause there was not even 5 nominees in this category!!

    Kitten

    March 22, 2016

  • Hello Kitten,

    Unfortunately, my pc is already outdated in only three years. I guess it would be $10K if my husband didn’t select the parts and assemble it. We’re going to upgrade it in 2018.

    “Sansar 2.0” may be out by the end of the year, and lower-end computers might do well on it. By 2018, I hope, LL will make the Sansar viewer open source so maybe the Firestorm Team will make a better version. (I can’t even use the SL viewer in SL – it says my GPU doesn’t meet minimum requirements.)

    I’d like to see FS charge a price for their viewers. Their work is too high-quality to offer it free and then get vicious attacks and complaints.

    /me accepts the “Spoiled Brat” award.

    Take care.

    Janet Smith

    March 22, 2016

  • I had a conversation inworld yesterday with Jessica about RLVa and Firestorm. She will be posting a blog comment soon.
    All I will say is there are good reasons why there hasn’t been progress on RLVa. There is no lack of interest in RLVa from the FS team. So please bear with them and be patient for a bit longer.

    Karenjane Walworth

    March 22, 2016

  • Whirly Fizzle

    March 23, 2016

  • Why im crashing into the Teleports? its too unstable, i’ve to do a clean install? really? there is a lor of llceflib process running and now its heavier and imposible to run into my laptop u.u you were my fav visor …but now i guess i need to change to another one.

    Mr.Black

    March 22, 2016

  • What exactly happens when you “crash” on teleport?
    If the viewer just poofs to desktop, then that’s an actual viewer crash.
    If you get a message similar to “You have been logged out of Second Life. View IM/Quit”, then that’s a disconnect, not a crash.
    I suspect the latter is the problem.
    If so, first thing to rule out is a region problem – if you only get disconnected when TPing into or out of a certain region it’s most likely that region needs a restart because it has caps fail. If that is the problem then it will affect everyone else the same way usually.
    If the viewer is actually crashing to desktop when you TP (either viewer bug or could be memory leak because of old intel drivers) or, you are getting disconnected frequently during TPs between different regions, then please file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) and support will help you.
    Regarding the multiple llceflib_host.exe processes running – this is normal on CEF based viewers.
    If you feel this is causing you poor performance though, again please file that JIRA issue so we can investigate.
    Thanks!

    Whirly Fizzle

    March 23, 2016

  • I tried updating to 4.7.7 last night and even after three clean installs/reinstalls it still doesnt work. Once it is installed it brings my entire computer to a crawl (I am running Win 8.1) I used the 32 bit Havok version for the install. Right off the bat it would take about 5-10 mins to load, then I would get hit with error messages regarding Marketplace even though I hadnt even had a chance to select anything concerning Marketplace. Prior to this I was running 4.6.9 and everything was working smoothly both for FS and my computer itself. Now I can’t find the 4.6.9 option to get it back. Not happy with the la

    Tatiana Cheng

    March 22, 2016

  • Tatiana, please can you file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can get more information from you.
    Those marketplace connection error messages can happen for a number of reasons – they are *mostly* nothing to worry about unless you get them constantly.
    They may happen at login or after TP into a new region.
    4.6.9 doesn’t support VMM (the viewer managed marketplace) so you will not see those errors on 4.6.9.
    Usual causes of the problem are: something wrong with your marketplace store (this generally causes those error messages constantly and you will get them on any viewer that supports VMM), if that’s the case LL can fix your store.
    It can also be cause by logging into or TPing into a sick region (in this case you will only get the erros when entering that specific region and others are likely to get the same on that region), or it could also be a connection problem.
    Regarding the slow loading – that isn’t normal so please file that JIRA issue so we can get your logs & investigate. If you are using Webroot antivirus software, please state that on your JIRA issue.

    4.6.9 is about to be blocked so the download links have been removed, however here is the download link so you can use 4.6.9 for now if you wish (hopefully you are windows…):
    http://downloads.firestormviewer.org/windows/Phoenix-Firestorm-Release-4-6-9-42974_Setup.exe

    Whirly Fizzle

    March 23, 2016

  • I have added both plugins to the ok list in the firewall and the mcafee and i am still getting the message the plugin is not supported.

    any other suggestions?

    ench

    March 23, 2016

  • Ench, can you give me the exact error message you are seeing and where you are seeing it?
    Can you give me a screenshot of that error ?

    Whirly Fizzle

    March 23, 2016

  • I had to go back to win 8 because after upgrade to win 10…my viewer had gotten really small and (ie fonts , screen display etc) and I couldn’t figure out how to make all back to normal size…it really look tiny and even after changing my screen resolution to larger didn’t help nothing did

    Denyaii

    March 23, 2016

  • Denyaii, that’s a known problem with Windows 10 on a high res monitor.
    Unfortunately SL viewers are not DPI aware.
    Please see the following bug reports:
    LL JIRA: https://jira.secondlife.com/browse/BUG-11024
    Firestorm JIRA: http://jira.phoenixviewer.com/browse/FIRE-17522

    You can work around this problem as follows:

    1. Exit Firestorm.
    2. Right-click the Firestorm application shortcut and select “Properties”
    3. In the “Shortcut” tab, find the line marked “Target” and add “--noprobe” (without quotes) to the end. For example:

    "C:\Program Files\Firestorm-Release\Firestorm-Release.exe" --set InstallLanguage en --noprobe

    4. In the “Compatibility” tab, find and UNCHECK the “Disable display scaling on high DPI settings” option
    5. Click “OK” to apply and launch Firestorm as normal.

    Notes:

    * You may need to repeat this after Firestorm updates.
    * Do not bring up the “Help->About Firestorm” menu option or you will need to repeat steps 1, 2, 4 and 5 above.

    Whirly Fizzle

    March 23, 2016

  • I will try that thanks !

    Denyaii

    March 23, 2016

  • I am very upset. It seem like you guys just keep updating and taking away at the same time. I am beyond tired of this!!! I am a business owner in SL and now I wont be able to get on!! First of all the last 3 updates NEVER work for me! It gets stuck on initializing VFS then a box comes up and say it crashed. I read somewhere that your viewer update isnt compat with intel or something. THE ONLY VIEWER THAT WORKS FOR ME IS 64 BIT 4.6.9!!!! I had to remove it to download the new viewer but NOWWW I cant even find the download link to get it back! THIS IS CRAZYYYYYY!!! Now I cant get on SL??????????????

    Anna

    March 23, 2016

  • Heya Anna,

    Please can you file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can help you.
    Here is the download link for 4.6.9 so you can use it for now – if you are not on Windows, comment back with your operating system.
    http://downloads.firestormviewer.org/windows/Phoenix-Firestorm-Release-4-6-9-42974_Setup.exe

    Please file the JIRA issue though because we need to get you fixed before 4.6.9 is blocked.
    Thanks!

    Whirly Fizzle

    March 24, 2016

  • !!! worst fs ever for OS X 10.8 !!!

    0 CoreFoundation 0x00007fff92af5b06 __exceptionPreprocess + 198
    1 libobjc.A.dylib 0x00007fff9734c3f0 objc_exception_throw + 43
    2 CoreFoundation 0x00007fff92af5948 +[NSException raise:format:arguments:] + 104
    3 Foundation 0x00007fff8ee3c4a2 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189
    4 AppKit 0x00007fff9119d976 -[NSEvent characters] + 179
    5 Firestorm 0x000000010649601e _Z23extractKeyDataFromEventP7NSEventP18NativeKeyEventData + 94
    6 Firestorm 0x0000000106497291 -[LLOpenGLView flagsChanged:] + 33
    7 AppKit 0x00007fff91305b81 -[NSWindow sendEvent:] + 8504
    8 AppKit 0x00007fff91301644 -[NSApplication sendEvent:] + 5761
    9 Firestorm 0x0000000105d12b92 -[LLNSApplication sendEvent:] + 146
    10 AppKit 0x00007fff9121721a -[NSApplication run] + 636
    11 AppKit 0x00007fff911bbbd6 NSApplicationMain + 869
    12 Firestorm 0x000000010465f134 start + 52
    13 ??? 0x0000000000000002 0x0 + 2

    Systemversion: OS X 10.8.5 (12F2560)
    Kernel-Version: Darwin 12.6.0
    NVIDIA GeForce GT 640M

    http://www.firestormviewer.org/firestorm-update-4-7-7-48706/

    b

    March 24, 2016

  • OOOh!
    You are the second person to report this crash.
    So far the cause is unknown.
    Appears to be Mac specific.
    Thanks for confirming it reproduces on Firestorm though.
    The only bug report so far is from on the Linden Lab viewer – please see https://jira.secondlife.com/browse/BUG-11592
    Are you are crashing when using the _shift_, _command_, _option_, _control_, or _caps lock_ keys?
    On affected systems I guess you are going to crash on any CEF enabled viewer.

    Whirly Fizzle

    March 24, 2016

  • We now have a Firestorm bug report for this crash here: http://jira.phoenixviewer.com/browse/FIRE-18016
    “[BUG-11592] [Mac] [CEF] “Internal Error”/”Uncaught Exception” crash when pressing modifier keys”

    Whirly Fizzle

    March 25, 2016

  • I am wanting to install custom windlight settings which I have done many times before on the previous versions. I put them in the correct file directories but they don’t show up. I tried everything like rebooting; installing multiple times etc and nothing seems to work. Any help for this?

    Vally Lavender

    March 29, 2016

  • Can you paste me the path/s of the folder/s that you put the custom windlights into please.
    What’s your operating system and which build of Firestorm are you using?
    If you go to Help -> About Firestorm & paste all your system information there, that will tell me your OS and viewer build.

    Whirly Fizzle

    March 29, 2016

  • Prior to this update about 40% of my inventory would vanish every time i would login and out. Since I updated to the most recent, the inventory that had vanished has returned and hasn’t happened again. All four my computers are running on windows 10 and with the latest update perfectly. I have no issues at this time. Thank you for the update ♥

    DeVours Lightstone

    March 29, 2016

  • “We simply can no longer continue to support Windows XP” cool story, bro. why didn’t juts say “we’re bunch of fucking lazy idiots”? Singularity, Cool Viewer still supports XP and their builds are stable with no critical bugs BUT OUR SUPA-PUPA FIRESTORM TEAM CAN”T DO EACH OF THEIR SO-CALLED ‘RELEASES’ EVEN STABLE! amazing just amazing how the bunch of loozers pretend to be something serious. as for me there are no question which viewer to use. NOT your fucking pile of bugs. now go fuck yourselves.

    123

    March 30, 2016

  • Do not mistake “can no longer continue to support XP” with “Do not want to support XP”. Those who understand the technical challenges understand why we can’t and those who don’t understand the technical reasons, like you obviously think it is a choice. If you, or anyone else for that matter can take the code and find a way to keep the viewer compatible with XP we would LOVE to accept it. Good luck to you.

    Jessica Lyon

    March 30, 2016

  • Wow dude, calm the hell down. Microsoft isn’t even supporting XP anymore, for about 2 years now. It’s outdated, update or move on to another viewer. There is no reason the Firestorm team should have to cater to your outdated OS. They owe you nothing. Get over yourself.

    P.S. Learn some manners. Acting like a child will get you nowhere.

    AnniMouse

    April 1, 2016

  • Hi, when comes a easy explanation for the translation to use it? I try it for day now, I work on a sim with many languages and I speak only Dutch and English so im not coming far… there is a translation in the new viewer but the explanation is way to difficult… what line of what part we have to put in and where , and then google or the other one? I hope I get a answer on this because I really need it…

    ladyy Haven

    April 3, 2016

  • Heya ladyy,

    Yeah the in viewer translation is a bit of a pain to set up.
    We have a wiki page about setting up the translator here: http://wiki.phoenixviewer.com/translation_settings_floater

    There are 2 choices of translation service, Bing and Google.
    There is a problem though – the Google translation service is not free.
    The Bing translation service is free, but Bing changed their API and this means that new Bing App IDs will not work in the viewer.
    So if you do not have an old Bing App ID, you will not be able to set up the Bing translation – see https://jira.secondlife.com/browse/BUG-8794

    Most of the inworld translation HUDs broke a while ago when Google added a captcha to their translation services.

    There is one inworld translator HUD that still works and there is a free version.
    If you do not already have a Bing App ID and you are looking for a free translator, then grab one of these HUDs:
    There is one free translator that is still working currently – https://marketplace.secondlife.com/p/Translator-All-google-languages-free-version/7076496
    There is also a gift version available for L$1 – https://marketplace.secondlife.com/p/Translator-All-google-languages-gift-version/7089699
    There is a version available with a menu system for L$10 – https://marketplace.secondlife.com/p/Translator-All-google-languages-menu-version/7175140

    Hope that helps 🙂

    (Your comment was blocked by one of our wordpress antispam plugins so I had to re-post it, that’s why your comment above has my heart icon, sorry about that – nothing you did wrong, the plugin can be a bit over enthusiastic with false positives).

    Whirly Fizzle

    April 3, 2016

  • ok thnx that can happened, I shall look for those translators, for the other comment that takes a bit longer to find out

    ladyy haven

    April 4, 2016

  • I really am so,sad after years of useing Phoenix then firestorm viewers it’s time I delete and go to a,diffent viewer for the NE up date is just complete shit

    jazinda resident

    April 3, 2016

  • Can you describe in more detail why it’s complete shit?
    “Complete shit” isn’t really very helpful…

    Whirly Fizzle

    April 3, 2016

  • My computer updated to Windows 10 and when I did a clean install of this newest version of FS and it will not open and I get this stupid screen that says

    “C:\WINDOWS\SYSTEM32\MSVCP120.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.”

    I have never seen this happen .. does FS not work for Windows 10 or something?

    PLEASE HELP! :/

    MandaRaine

    April 9, 2016

  • Heya Manda,

    Make sure that your Windows 10 is fully up to date and there are no pending Windows updates.
    Download and install both the 32bit and 64bit run times from https://www.microsoft.com/en-us/download/details.aspx?id=40784
    Then try running Firestorm again.
    Does that fix the problem?

    Whirly Fizzle

    April 9, 2016

  • Hi there,

    Thanks for answering so quickly! Am I just supposed to download all three things from that link and run them? And then should I reinstall FS or just try opening it again?

    MandaRaine

    April 9, 2016

  • You don’t actually need the vcredist_arm.exe
    Log out of the viewer.
    Download and install the vcredist_x64.exe and vcredist_x86.exe.
    Launch the viewer and let me know if it’s fixed.

    Whirly Fizzle

    April 9, 2016

  • That was an easy fix!
    THANK YOU SO MUUUUUUUUCH! <3

    MandaRaine

    April 9, 2016

  • Great!
    Thanks for letting me know that worked 🙂

    Whirly Fizzle

    April 9, 2016

  • Why is there an option as before to “clear cache” , I only see “clear browser”?

    Denyaii Siamendes

    April 16, 2016

  • for previous concern, meant to write “There is NOT an option” for clearing cache

    Denyaii Siamendes

    April 16, 2016

  • Preferences -> Network & Files -> Directories -> Clear Cache Or just type “Clear Cache” (without the quotes) into the Preferences search bar to take you right there.

    Whirly Fizzle

    April 16, 2016

  • Oh my goodness…there it is,,, I soo sorry I musta had too many cocktails last night

    Denyaii Siamendes

    April 16, 2016

  • No worries 😀

    Whirly Fizzle

    April 16, 2016

  • Well I am giving up on this new one 3 installs both 32 and 64 bit Mac PC doesn’t matter same deal crashes or white screens at launch will go back to 4.7.5 till ya’ll get the bugs fixed. This one is just too much trouble right now.

    Jesse Gunder

    April 17, 2016

  • Jesse, can you file a JIRA issue (http://wiki.phoenixviewer.com/file_a_jira) so we can get your logs to see what’s causing the crashes? If this doesn’t get reported it won’t get fixed.

    One possible cause of the viewer launching to a white screen with no login fields visible either is if you have the viewer configured to open on a secondary monitor. Opening the viewer on your primary monitor should fix it.
    There’s been 3 reports of that happening on 4.7.7 and one of them is Mac. We don’t yet know what’s causing it on certain systems.
    If this doesn’t apply to you then please file the JIRA issue.
    Thanks!

    Whirly Fizzle

    April 17, 2016

  • I already have weather not it saved is someone else s problem just out of you no what to give on these problems right now.

    Jesse

    April 19, 2016

  • lately I will get a message after login “There was a problem saving the default object permissions: Not Found. Please try setting the default permissions later.”
    What is that about?

    Denyaii Siamendes

    April 22, 2016

  • That warning is harmless & should only appear occasionally. If it appears every login it could be caused by logging into a sick region or general connectivity issues.

    See the following JIRA issues:
    LL JIRA: https://jira.secondlife.com/browse/BUG-9066
    Firestorm JIRA: http://jira.phoenixviewer.com/browse/FIRE-15869

    Whirly Fizzle

    April 22, 2016

  • Very very very laggy. I can’t run my sl on ultra anymore without it lagging the living daylights out of me. The previous version I could run ultra settings all day, no problem (except in super high traffic areas) now I’ve got to set it to medium or low which doesn’t work for me since I do photography. I’ll be downgrading if that’s still an option.

    Leria Draven

    April 27, 2016

  • I am having too do several relogs to get the mesh to rez (from objects to mesh bodies) and this only starting happening after the upgrade and then all of sudden one day nothing would rez and or attach on me. I did a clear cache and it took serveral relogs to get the grey from items. Please help before I throw this pc and it couldn’t be my graphics since this is a brand new lap with nivdia GEforce…Also did a couple of reinstalls

    Denyaii Siamendes

    April 30, 2016

  • Are you using Webroot antivirus software by any chance?

    Whirly Fizzle

    May 1, 2016

  • yes

    Denyaii Siamendes

    May 1, 2016

  • Ok good – that’s the problem.
    Best thing you can do is to get rid of Webroot & switch to using another antivirus software. If you continue to use Webroot, you will have lots of problems with SL viewers, in particular slow mesh & texture fetching, stuttery viewer performance & disk usage getting pinned near 100%.
    If you wish to continue using Webroot, then this will help, but not totally fix the problem – Webroot isn’t compatible with HttpPipelining so things should be better if you disable HttpPipelining in the viewer. This is a problem that Webroot need to fix, so you should report it to Webroot support too.

    Activate the Advanced menu in the top menu bar of the viewer with CTRL+ALT+D.
    Advanced -> Show Debug Settings -> HttpPipelining -> Set this to FALSE.
    You need to clear cache once after disabling Pipelining because textures fetched with Pipelining will have been corrupted by Webroot – Preferences -> Network & Files -> Directories -> Click the Clear Cache button -> Apply -> Ok.
    Then relog.
    Hopefully that will help.
    If you switch over to a different antivirus software in the future, remember to set HttpPipelining back to TRUE – you will get much faster mesh & texture fetching with Pipelining enabled, as long as you don’t use Webroot.

    There are bug reports about the Webroot problems here:
    LL JIRA: https://jira.secondlife.com/browse/BUG-11314
    Firestorm JIRA: http://jira.phoenixviewer.com/browse/FIRE-17661

    Whirly Fizzle

    May 1, 2016

  • That would be the concern it being Webroot, but if another lap has that and the viewer is working just fine…then you still think it would be the antivirus or the graphics driver because they are totally different on each lap. Mine graphics is NIvidia GeForce and other lap is AMD, but both has Webroot on it

    *sorry if sent twice**

    Denyaii Siamendes

    May 1, 2016

  • That honestly doesn’t surprise me too much.
    The Webroot problem can just start out of the blue one day. You’ll need to contact Webroot support for them to work out why it’s causing the problem on the affected system.
    Did you try disabling HttpPipelining yet and did it help?

    Whirly Fizzle

    May 1, 2016

  • yes it seem to be, but I didn’t clear cache because it took me several login’s to get the grey out when I clear cache also

    Denyaii Siamendes

    May 2, 2016

  • As noted in some of the comments above – LL will be making changes soon that will break older viewers.
    Today LL announced the date for one of these changes – the move over to TLS 1.2 for the cashier will happen on June 15, 2016.
    Firestorm 4.7.7 supports TLS 1.2. Earlier versions of Firestorm do not.

    For details, please see:
    * LL blog post: https://community.secondlife.com/t5/Featured-News/Update-Your-Web-Browser-to-Ensure-Secure-Payments/ba-p/3027363
    * Inara Pey’s blog post: https://modemworld.me/2016/05/04/lab-update-you-viewer-and-browser-to-ensure-secure-payments/

    Whirly Fizzle

    May 4, 2016

  • My tv won’t work with this new viewer.

    dumbblonde007

    May 24, 2016

  • Which TV are you using?

    Whirly Fizzle

    May 25, 2016

  • I admit I’ve never wanted to switch to Firestorm, which always gave me problems of stability and fastness. I admit I’m not a Firestorm fan, at all, even if now I have no alternative.
    I always used the official viewer since 2007, always supported the innovations they brought into SL, including the hated — by Phoenix users at that time and, I guess for many Firestorm users now — UI which I always loved and found, as Designer in RL, very urserfriendly. The official viewer has always been lighter, faster in loading textures, and I kept using that with ultra graphics settings for many years now, since 2012.

    Everything changed, in damn worse, with the fatal introduction of that fucking bastard “CPU Killer” that the ‘llceflib_host.exe’ is! The ‘slplugin’ was already a pain in the a**, from he 2 starting with the program and the other 3 and more when I do login. I had to give up full shadows&reflections for good. Alright… I could live without taking cool photographs and my presence in Sl got reduced, drastically, since then. Now that ‘multiprocess’ crap has come… I do make websites, always had to use all browsers for that but Chrome and Opera have started using heavy multiprocess technology and forced me to quit their use for good too. Firefox is the only modern browser which allows to choose between using multiprocess and not using it. it’s still an annoying browser, with manyflaws and issues I hate but at least does its own job enough.

    Now I wonder… why is SL not givng us the chance to make a choice? I’m not the first one and won’t be the last one saying a change must be done. We cannot think about upgrading our PCs to keep up the style of use we do of SL. As someone else has previously said, SL cannot become an “Elite’s plaything”… SL online users have been around mediumly 50.000-55.000 daily for several years by now, after the big dawnfall SL experienced since early 2010… now that number dropped to 30.000-35.000 daily. A tragedy, from my point of view. Lindens have done a mess on a marketing and communication point of view, never had a clue of the powerful tool they created and they wasted all that potential. It seemed they became technically capable to make Sl stable for years but their choices are now bad again even on that area, making my SL experience go back to those dramatic years I experienced back in 2009-2010, when I couldn’t go to any crowded sim and was forced to leave SL till i got a more powerful PC.

    Firestorm has always been known for its intentions to make better what LIndenLab made wrong, often refusing to introduce features and changes LL brought into SL’s viewers. And now? What happened? Is really impossible having SL without that multiprocess crap?

    I can’t let my CPU get killed by 10 and more llceflib processes and 5-7 slplugins plus slvoice running and keeping my CPU constantly fixed at 100% of use. I gave up using shadows completely, reflections and Anisotropic Filtering either, keeping the Antialiasing option at 2 just to keep some smoothness at least… I found an improvement deactivating the Streamed VBOs which keep my CPU at around 90% for a few hours. And yet still the sme problems, still the same frustration… and an increasing urge to leave SL for good, probably forever. I love SL, I just don’t ant to give up with it. SL is the ultimate social network, FB and all others are nothing compared to SL and its potential. When LL will realize that I believe will be too late.

    Sorry if I wrote driven by fustration… I do respect all yours huge work @ Firestorm a lot. I’ve always defended the Lindens but now they really broke my patience and trust after almost a decade {joined in Spring 2007} and my fury is all on them!

    Cheers!

    My PC system {just to give a quick idea, NO NEED of support here, thanks}:

    Pentium(R) Dual-Core CPU E6300 @ 2.80GHz
    Eureka3 Motherboard by PEGATRON CORPORATION {which I’ve been told uncompatible with any SSD disk!}
    NVIDIA GeForce GT 610 2GB
    6GB RAM {I can add still another 2GB for a total of 8GB max} + 6GB Virtual RAM
    NETGEAR AC750 WiFi Modem+Router 802.11 Dual band
    Windows 7 Home Premium

    AlexanderD Schumann

    May 30, 2016

  • PS: Sorry for the few missing letters here and there, and for the incomplete sentence i rewrite here with the missing part here… “We cannot think about upgrading our PCs to keep up the style of use we do of SL, constantly with every viewer’s new release.”

    AlexanderD Schumann

    May 30, 2016

  • Impossible d’installer la derniere version de Firestorm 4.77 (48706) Au debut j’avais un mlessage que Microsoft Visual C++ 2013 est indisponsable pour cette installation. Ok, Je l’ai installe, mais ca n’a rien changé – toujours inmpossible d’installer Firestorm 4.77 (48706) Maintenant c’est “error fatale” Je suis sur Vista, et version prescedente de Firestorm fonctionne très bien pourtant

    Eiza

    June 8, 2016

  • Êtes-vous sur Vista 64 bits?
    Si oui, vous devez installer Firestorm 4.7.7 32 bits pour l’instant.
    S’il vous plaît voir ce rapport de bogue: http://jira.phoenixviewer.com/browse/FIRE-17953

    Whirly Fizzle

    June 8, 2016

  • Impossible to install Firestorm version 4.7.7 on my Vista 64 bits.
    All other vestions worked perfectly well though.
    I tried 5-6 times – no way. The problem comes from Microsoft visual++2013.
    I installed the lastest version, my computer works perfectly well ,
    but the installation of Firestorm version 4.7.7 is still impossible
    I don’t know what to do

    Melody

    June 15, 2016

  • Downloaded new version just before the deadline, and as usual it’s the little things that bug me most.

    1) At login, no longer does it say how many people are inworld. WHY NOT??

    2) The typing window for IMs now is half the width it used to be. I like to keep my display uncluttered, so my convo window is narrow, but now I can only see one, two, or three words per line while I’m typing, because the typing field is only as wide as the SEND button. WHY???

    Otherwise, the update seems fine.

    Luna

    June 20, 2016

  • 1) The login screen ticker was broken with the CEF changes.
    There’s a bug report filed for that here: http://jira.phoenixviewer.com/browse/FIRE-17514
    This will be fixed for next release.

    2) I’m not really sure what you mean here & nothing has changed with the layout of the text entry box for local/IM/Group chat for many releases.
    The width of the chat entry box is governed by how wide your conversation window is. There is a resize handle at the bottom right of the conversation window.
    There is nothing else that governs the width of the text entry box.

    If you mean the *height* of the text entry box, possibly you have the viewer set to have the multi-line chat entry disabled, so the chat bar will not expand in height as you type.

    Activate the Advanced menu in the top menu bar with CTRL+ALT+D.
    Advanced -> Show debug settings -> FSUseSingleLineChatEntry -> Make sure this is set to FALSE.

    If that doesn’t fix the problem, can you post a screenshot showing the problem please.
    Which viewer version did you update from?

    Whirly Fizzle

    June 21, 2016

  • Actually, thought of something else that may be the problem if you updated from the very very old Firestorm 4.4.2 & you like your conversation window super narrow.
    Since that old release the send button was added to the right of the chat entry box, plus the channel selector for nearby chat.
    You can disable both of these.

    Preferences -> Chat -> Typing -> Show Send button in chat bar for IM sessions.
    Preferences -> Chat -> Typing -> Show chat type / send chat button in chat bar (this is for nearby chat).
    Preferences -> Chat -> Typing -> Show channel selection in chat bar.

    Disable those 3 options & you’ll get some extra width in the text entry box.

    Whirly Fizzle

    June 21, 2016

  • The settings solution worked. Thanks!

    Luna

    June 22, 2016

  • Awesome!

    Whirly Fizzle

    June 22, 2016

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