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Help Wanted!

Are you a little bit crazy? Have a slight taste for personal suffering? Have you ever wondered what it’s like to develop a personality tic? You might be perfect for our team!

In seriousness, though, Firestorm is the leading third-party viewer used in Second Life, with a massive user base. We have a large team of Support, Quality Assurance, Gateway, and Development personnel who are all dedicated to helping improve the user experience.

We are seeking motivated individuals to fill various volunteer positions on the team! Ideal candidates should be altruistic and motivated to help people simply because it makes the world a better place. We’re looking for folks who are self-motivated problem solvers to fill a variety of positions in Support, Gateway, and QA.

Firestorm Support Team

We provide support in 9 different languages and have members all over the world. We provide support to thousands of users each day. This position is challenging but hugely rewarding! The support team is looking to recruit new team members to provide help and support to the Second Life community. Your role is to help residents solve problems they may encounter with installing and using the Firestorm viewer. This is done through our in-world support groups and support tickets on our Jira (bug-reporting system). You do not need to be an expert on the viewer to apply for this role. Knowledge comes with time, and training will be provided. The most important asset for this job is enjoying challenges, problem-solving, and really liking to help folks!

If you are interested in this position please fill out an application here:  Support Application Form.

Firestorm Community Gateway

The Firestorm Gateway is responsible for on-boarding new residents into Second Life. We run 7 regions dedicated to this purpose and are the first contact for many new users just joining Second Life. Our job here is to provide a warm, welcoming and helpful introduction to the Second Life platform. Your role is to provide insight, advice, and direction, and to answer questions of every possible variation you can imagine. You will help new residents learn how to use the viewer to get around and interact with the virtual world. You will take new residents exploring and introduce them to all that Second Life has to offer.

If this is a role you’re interested in, please come to our Gateway in world and visit the Social Club: There we have a RED BOX where you can pick up an application form and drop it back off into the box.

Role-Play at the Community Gateway

We have a sci-fi role-play area in our community gateway that is used to engage new users in the role-play aspects of Second Life. We are seeking role-play members from the community who would be interested in helping organize, oversee and manage our role-play activities.

If this is something you are interested in, please send an application in the form of a notecard in world to Teresa Firelight explaining your experience and interest!

Quality Assurance (QA)

The QA team, also known as beta testers, devote a portion of their time in Second Life to using alpha and beta builds of the Firestorm viewer. QA looks for—and most importantly reports—bugs before we release the new viewer to the public. QA is responsible for ensuring that each viewer release is as good as it can be. Ideal candidates will enjoy finding bugs, crashing frequently and using bleeding-edge viewer builds. You’ll get to use and test new features before the rest of the user base.

If this interests you, please apply for a support role and indicate on your application that you’re also interested in the QA team:  Support Application Form.

Join the Team!

The Firestorm Project has the largest team of any third-party viewer project in the virtual world market, and we have more users than all other TPVs combined. We are the leaders in our field. Being part of the team is hugely rewarding, gratifying and something all of us on the team are very proud of. Really… It’s awesome!

If you are interested but worry that your knowledge might not be sufficient, no worries! Your fellow team members will help you. If you enjoy problem-solving and helping others, you’ll love being on the team. The most important attributes here are having the right attitude and enjoying helping—and actually, being a little bit crazy really helps!

Hope to see you on the team!

Jessica Lyon
CEO & Project Manager
The Phoenix Firestorm Project, Inc.

Eighth Year! EIGHT YEARS, Firestormers!

Holy smokes! Can you believe it? It’s been EIGHT years now since we began this project. Over eight, really, since our actual anniversary date was September 3rd. In those eight years we have accomplished a lot, and we look forward to much more in the years ahead.

But to celebrate the past eight, our events coordinator, Jolie Serendipity, has put together an awesome lineup of performances and a wonderful gift from Kajaera. We are celebrating our accomplishments, yes … but we’re also celebrating YOU—our users—because we couldn’t have lasted a month without the ongoing support from our community, much less eight whole years!

We hope to see as many of you join us as we can fit into four regions! If you can’t get in, KEEP TRYING!

Firestorm Anniversary Celebration!!!

Sunday, September 23rd, starting at 3 pm and going until 6 pm SLT


What an event it’s going to be!


WILD KAJAERA has generously created and is donating a unique, beautiful, FIERY, Forever Pet, Mustang Horse for all Second Life residents to enjoy. WHAT A GIFT! It’s so magical that it needs no food to keep it healthy and happy. PLUS, if you want, you can convert it to a breedable (imagine the offspring). Thank you SO much for this gorgeous gift, Kajaera! I encourage everyone to check out Wild Kajaera’s website as they have a huge list of other animals to offer, too.

This gift will be available at the party area during the party and for a week or two afterwards. Use the SLURLs above to find it.



Noma Falta will be performing an amazing live concert for us from 3 to 4 pm SLT.

DJ Trick Rembrandt will be spinning and mixing some GREAT tunes for us from 4 to 5 pm SLT.

CHANGHIGH SISTERS FIRESHOW will be ending this event with a magical show of Light, Life and Love around 5 pm.
Check them out on Facebook!


Happy Anniversary, Firestormers!!!

Jessica Lyon and the Firestorm Team.


Whoa! So much generosity, fundraiser complete!

Once again I find myself flabbergasted by the level of community support we receive from our users. In just over two weeks we have raised just over L$1.3 million lindens between Gacha sales and donations! This will be more than enough to keep us going for a few more years.

Our server admin has already upgraded us to one new server and you should see faster download times as a result. He’s now very busy working to upgrade and migrate all our other things over to a better server too. There is even enough now to cover our Kakadu license renewal, possibly for two years!

The Firestorm team and I are forever grateful and appreciative for the support we receive from our community.

However, we must put a stop to this madness … for taxation reasons anyways. So we’re going to stop stocking the shelves with gachas and call this fund raiser successful and complete—but there is still quite a lot of stuff still available! You can find it from this slurl:

Special thanks to all who gave donations, many were very generous! Special thanks to Kio Feila as well for all her hard work trying to keep the shelves stocked. Thank you also to all our Gateway volunteers and managers for enduring the additional traffic!

Thank you all SO MUCH for your support!

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc.